Inside Systems Engineer
Tracking Code
306152-636
Job Description
We have an outstanding career opportunity for a successfulInside Systems Engineer,to be located in eitherItasca IL, Oceanport NJ, Portland OR, or Austin TX.This individual will provide pre-sales technical support for Commvault and partner sales teams. Primary responsibilities including but not limited to; customer/partner conference calls, conducting of demonstrations (promotional and educational) and presentations, design creation, licensing assistance, remote POC support, RFI/RFP support, assistance with automation and enablement tool development, assistance with development of internal systems and processes, development of technical training materials and documentation.
Position Responsibilities include:
* Work as part of a virtual systems engineering support team to provide services to accelerate and advance opportunities through the technical validation cycle.
* Architect solutions built on the Commvault Simpana solution aimed at solving technical, business, operational, and financial issues.
* Propose and demonstrate the Commvault Simpana suite of products through the use of remote demo’s, white board, presentations, etc.
* Assist with education of inside sales and partner sales/ SEs on general IT concepts related to data management and storage.
* Work with Commvault’s internal systems and databases to ensure pertinent customer sales, environment, and contact data is captured.
* Develop specific areas of expertise in complementary technologies (e.g. virtualization, storage infrastructure, deduplication) in addition to maintaining broad core product skills. Participate in internal and 3rd party training opportunities.
* Work with internal departments (sales, support, marketing, development), as appropriate, to ensure success during sales campaigns and/or to ensure the customer experience is extremely positive.
* Assist with development of toolkits and systems to facilitate knowledge transfer and efficiency.
Position Requirements include:
* Bachelor's degree in Computer Science, engineering or equivalent
* 4+ years experience in systems administration, pre-sales or related field. Experience with Commvault or competitive (e.g. Symantec, EMC BURA) data management software offerings is preferred.
* Must demonstrate strong proficiency in data protection, archiving, networking, storage and systems administration with the ability to perform basic project management; typically obtained by 2-5 years experience in systems/network administration, pre-sales or related field.
* Understanding and capability to articulate Simpana features such as Gridstor, Vault Tracker, OneTouch, Deduplication, and SRM/ Commnet
* Ability to articulate and effectively convey the Commvault business and Simpana technical value proposition to a range of stakeholders (from admin to director level) within customer organizations
* Possess a strong grasp of complementary and competitive technologies (e.g. VMware, NetApp, Storage Infrastructure, Symantec NetBackup & Backup Exec, EMC BURA offerings)
* In-depth knowledge of Windows, Linux and/ or UNIX and (Server and Client) Operating systems, virtualization technologies, SQL, Exchange, Oracle database
* Ability to work remotely as a key contributing member in a dynamic, cohesive team environment
* Ability to perform and manage a wide variety of technical validation activities remotely, leveraging remote meeting tools and communications skills required to successfully drive remote engagements
* Periodic travel (10-15%) as needed
Job Location
Chicago, Illinois, United States
Position Type
Full-Time/Regular