Posting Title Head of Product Operations & Quality Engineering
About Us VMware NSX is a network virtualization platform that delivers the operational model of a virtual machine for the network. Virtual networks reproduce the network model in software, allowing complex multi-tier network topologies to be created and provisioned programmatically in seconds. NSX includes a library of logical networking services – logical switches, logical routers, logical firewalls, logical load balancers, logical VPN, QoS, and distributed security. A self-service interface allows users to create custom combinations of these services in isolated software-based virtual networks that support existing applications without modification or deliver unique requirements for new application workloads. Similar to virtual machines in compute, virtual networks are programmatically provisioned and managed independent of networking hardware. Decoupling from hardware introduces agility, speed and operational efficiency that has transformed data center economics.
Why Work for Our Division VMware’s world-class, award-winning RD team is comprised of thousands of top-notch computer scientists and software engineers that are transforming computing through virtualization. Members of the RD team voice their creative ideas and watch them become initiatives, participate in exciting short-term and long-term products on the VMware roadmap, initiate advanced research projects, and/or write and test code that ships. At VMware, our engineers continue to learn and grow by working with top professionals from around the world and recent graduates of top universities and by taking advantage of our extensive internal training opportunities and generous external education assistance program. RD team members work on the latest computing equipment and have access to the ACM and IEEE libraries. VMware has RD offices in: Silicon Valley; Burlington, MA; Cambridge, MA; Broomfield, CO; Sofia, Bulgaria; Aarhus, Denmark; London, UK; Herzliya, Israel; Bangalore, India; and Beijing, China.
Job Description VMware is seeking a highly motivated and experienced Head of Product Operations & Quality Engineering for our Networking & Security Business Unit. Reporting to Allwyn Sequeira, VP R&D, he/she will have a strong management, operational and technical background and be experienced in delivering enterprise-level software products. The Head of Product Operations and Quality Engineering will lead a world class direct organization of approximately 50 engineers with a further 50+ indirect and oversee a range engineering service functions ensuring all NSBU’s products meet or exceed VMware standards for product quality, integration, interoperability, globalization, supportability and look and feel.
He or she will be responsible for developing and implementing best in class test strategies, test automation and ensuring the continued delivery of highly reliable, scalable and high value solutions. Very importantly this person will form part of the leadership team of NSBU and will help define and grow this business at VMware.
Responsibilities:
- Participate in setting strategy and goals, translating NSBU and product objectives into goals and focuses for the teams
- Ensure projects meet objectives through establishing effective org structure and efficiently leading operations
- Build, mentor, motivate, and manage the various functional groups whether, direct or matrixed, towards high productivity, teamwork improved group competency and further growth
- Drive implementation of test automation and process in the NSBU teams to improve coverage and time to market
- Work closely with product management and development to determine product roadmaps, quality criteria and quality metrics
- Provide leadership and guidance to line management teams running multiple product releases. Work with executive team to prioritize release schedules
- Coordinate cross functional initiatives, proactively identifying dependencies and driving issues to resolution
- Effectively propose and manage schedules, budgets and resources
- Work effectively with managers and teams overseas
- Influence while maintaining positive business relationships
- Integrate software engineering and quality assurance disciplines
Requirements:
- Prior experience leading engineering teams in developing and/or testing networking, high availability, and/or storage systems
- Sharp, analytical, highly motivated
- BS in Computer Science or equivalent (MS preferred, University degree required)
- Minimum of 15 years experience in software development and/or QA/QE positions
- Minimum of 10 years experience managing diversified and high-performing development and/or QA/QE teams
- Experience in a global software development product company
- Experienced in software testing and project management fundamentals (software development life cycles and quality processes, scope, cost, schedule, deliverables, change management, risk management)
- Understanding of CMMI, ISO standards and Quality Systems
- Experience with metrics & RCCA programs
- Experience with test automation frameworks for API/UI testing
- Strong passion and experience in delivering high-performance, enterprise quality software
- Demonstrated ability to understand deep technical issues as well as complex partner/competitive ecosystem
- Excellent leadership, people management and communication skills
- Comfortable presenting to executive staff or principal engineers and advocating for the right outcome
- Proven track record recruiting and retaining top engineering talent
- Capable of organizing and managing multiple projects, setting priorities and working independently under aggressive time-lines and date-driven schedules, in dynamic and fast-changing environments
- Ability to drive problem-solving strategies for complex problems that involve cross-functional disciplines
Location Palo Alto, CA, US
Is this a remote or multiple location position? No
Requisition Number 45192BR
EEO Statement VMware is an equal opportunity employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Equal opportunity and consideration are afforded to all qualified applicants and employees in personnel actions, which include: recruiting and hiring, selection for training, promotion, rates of pay or other compensation, transfer, discipline, demotion, layoff or termination. VMware does not unlawfully discriminate on the basis of race, color, religion, sexual orientation, marital status, pregnancy, gender identity, gender expression, family medical history or genetic information, citizenship, national origin or ancestry, sex, age, physical or mental disability, medical condition, veteran status, military status, or any other basis protected by federal, state or local law, ordinance or regulation. VMware also makes reasonable accommodations for disabled employees consistent with applicable law. Further, it is the policy of VMware to maintain a working environment free of all forms of harassment.
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