Title: Manager, Pension Plan Admin.
Location: Georgia-Duluth
Other Locations: Americas-United States-Texas-Plano
Position: Manager, Pension Plan Administration, U.S., Canada & Puerto Rico Location: Atlanta, Georgia or Plano, Texas
Grade: 13
Report to: Director, Benefits Strategy & Administration, U.S., Canada & Puerto Rico
This position is responsible for managing all aspects of the various pension and retirement plans in the U.S., Canada and Puerto Rico. This includes all Defined Benefit and Defined Contribution plans, as well as all qualified and non-qualified plans (as they are defined in each country). As an integral part of the Benefits team, this individual will also be expected to interact and collaborate with the broader HR team, as well as the Finance and Legal teams.
Key Areas of Responsibility
Responsible for the implementation and deployment of the ongoing administration of employee pension and retirement plans in United States, Canada, and Puerto Rico *Provide consultation and resolve complex benefit issues
Tim moved to Atlanta after being in NY for 11 years. He has been keeping his eyes open for NCR for a while and just started a more aggressive approach to get in the doors. He likes the diversity of the role and having to wear several hats. The planning of conference calls and events and event management is a strong interest of him in addition to the HR Components. Being in NCR and being able to continue to grow within the team and making it a lifelong career is appealing. He is ready to be done with contracting. He wrapped up his contact with BOA and he was covering for someone on Maternity leave. He has no offers on the table and he is actively interviewing. He is targeting a compensation of ballpark low to mid 60’s. I talked through our range of 55-60K and he is open to that range.
*Candidate is out of town 9/26-10/1 so can only do phone conversations during this time.
* Collaborate with HR leadership, Total Rewards, Strategic Business Partners, Field Delivery and outsourced vendors to ensure administration of retirement plans support the Company's strategic objectives
*Actively manage vendor relationships including the employee experience, establishing Service Level Agreements and measuring performance against these metrics, process improvement, issue resolution, data needs, communication, and compliance
*Accountable for successful execution of all retirement benefit communications
*Monitor, audit and analyze NCR's benefit vendor administration spend and participant claims experience to understand key cost drivers and root cause for identifying continuous improvement opportunities and for plan design consideration*Design, implement and supervise the governance structure for managing our fiduciary responsibilities across the administration of various benefit programs in coordination with the legal and finance organizations
*Manage the pension benefit appeals committee, drive the agenda development and supervise the benefits team to provide an efficient and timely appeal process for participants
*Select, develop and manage relationships with outside retirement plan consultants, brokers, trustees, and legal resources for our benefit plans in the U.S. and Canada*Represent NCR with the appropriate benefit advocacy groups/networks on various retirement benefit initiatives in coordination with our government relations organization*Provide consulting support for merger, acquisition, and divestiture activities Skills & Attributes
*Strong understanding of world class retirement administration, including best practices
*Solid understanding of general Health & Welfare plan administration
*Functional HR and organizational knowledge
*Critical thinking and proven analytical skills to determine root cause of issues
*Cultural sensitivity and awareness
*Results driven
*Strong facilitation and project management skills
*Experience with MS-Office and web-based HR Benefit Administration tools
*Experience with an enterprise-wide HRMS (PeopleSoft or SAP) on an ERP system for purposes of delivering the employee data interface with third-party vendors
Basic Requirements
*Bachelors degree in Business Administration, Human Resources or a related field*At least 5 years of Retirement Benefit Administration experience
*Strong understanding of overall Health and Welfare Benefits administration
*Proficient in MS Office (Excel, Word, PowerPoint)
*A history of demonstrated performance excellence
Preferred Requirements
*At least 5 years of Defined Benefit/Defined Contribution Administration experience*Third-party Administration/Benefit Administration vendor management skills
*Experience helping a mature company successfully modernize design and administration of legacy pension and post-employment retiree benefit programs
*Experience with a global manufacturing, services and software development enterprise with a diverse/inclusive workforce and footprint
*Financial acumen & contract management skills
*Working knowledge of continuous improvement tools and principles (Green Belt/Black Belt, Six Sigma training, etc.)
**Visit our careers site for a list of the benefits offered in your region in addition to a competitive base salary and strong work/family programs. Statement to Third Party Agencies To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes. EEO Statement NCR is an equal opportunity employer. It is NCR's policy to hire, train, promote and pay associates based on their job-related qualifications, ability and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, marital status, age, physical or mental disability, sexual orientation or veteran status.