External Description: Line of Business: Community Banking Div Group Job
Category: Administrative Support Workers Desired Skills: 1. Bachelor's degree
or equivalent education and related training 2. Demonstrate ability to handle
multiple priorities under time constraints Minimum Qualifications: 1.
Associate's degree or two years of public contact experience or equivalent
education and related training 2. Excellent interpersonal/communication skills
including a desire to interact with clients and prospects 3. Ability to master
PC keyboard and software skills necessary for branch automation 4. Ability to
complete Bank training program for Teller 5. Ability to multitask 6. Ability
to speak fluent English 7. Willingness to travel to accommodate temporary
staffing needs as required 8. Capability to lift a minimum of 30 lbs
Responsibilities: 1. Sales ? Serve as primary contact for new account openings
and cross sale of other products and services to clients and prospects. ?
Proactively and reactively contact clients and prospects daily by phone or in
person to identify additional client financial needs and strengthen client
relationships. ? Support team sales process by acting upon or referring
identified client needs to other lines of business, including but not limited
to, retail loan, mortgage, investments, private banking, insurance, small
business, merchant services, and other areas. ? Participate in team sales
efforts such as team call nights, sales meetings, and debriefs. ? Employ BB&T;
supported sales techniques and processes whenever possible to better serve the
client and branch team. 2. Service ? Serve as contact for client problem
resolution and perform maintenance for current clients as dictated by the
needs of the office. ? Serve as contact in responding to client and non-client
service inquiries as dictated by the needs of the office. ? Support team
service process by participating in team service efforts such as service
meetings. 3. Operational ? Adhere to regulations and internal control
procedures. ? Responsible for attending applicable training classes and
completing computer based training, etc. ? Stay abreast of all changes in
policies and procedures to ensure compliance with current guidelines. ?
Perform the basic transactions of a paying and receiving teller such as
accepting deposits and loan payments, verifying cash and endorsements, cashing
checks within limits and obtaining further authorization when necessary,
issuing money orders, cashiers checks, and redeeming savings bonds. Perform
more complex transactions (with assistance as necessary) ? Handle
proportionate volume of work based on branch demands. *An electronic
assessment is required for this position. Please look for an e-mail with the
subject line "BB&T; Teller Vision Assessment Request" the day after you
apply.**Bilingual Preferred-Spanish/English