SERVICE ENGINEER I/II - DATABASEID 2015-9138Job Locations US-AZ-ScottsdaleUS-MN-EdenPrairieUS-IA-UrbandaleUS-CO-DenverUS-WI-MadisonCompany OneNeckOverview:Want to be part of a customer focused, high performance, high integrityteam of technology professionals? At OneNeck IT Solutions we deliver worldclass IT solutions 365/24/7. We're in search of dynamic individualsthat are passionate about technology and providing best-in-class customerservice. Our managed services engagements allow our employees to have accessto a variety of technologies and environments, broadening your skillsetwhile preparing you for future growth.OneNeck IT Solutions employs approximately 650 people throughout the U.S. Thecompany offers a full suite of IT solutions including cloud and hostingsolutions; ReliaCloud enterprise cloud services; managed services; ERPapplication management; professional services; and IT hardware. OneNeckhas Tier 3 data centers in Iowa, Minnesota, Wisconsin, Arizona, Oregonand opening in July 2015 in Denver, Colorado.The Service Engineer I/II - Database has specialist level knowledge andexperience in Oracle database administration. A Service Engineer I/II -Database is responsible for providing mid-level DBA duties utilizing at leasttwo different RDBMS on multiple OS platforms.This role will be expected to work across many departments and teams insupport of delivering services to OneNeck clients; breaking down anybarriers to ensure effectiveness and efficiency. The Service Engineer I/II -Database continuously develops work instructions to ensure technicalactivities are conducted in a controlled and repeatable manner. This positiondevelops technical plans, conducts technical reviews, and executes uponplans in support of incident, change, and problem management efforts. Thisrole will be called upon as a subject matter expert across many departmentsand**Please note: We can hire this position as a Service Engineer I - Databaseor Service Engineer II - Database. Requirements for each position are listedin the qualifications section. We will assess applicants based on skills setand years of relevant experiences.**Responsibilities:Be an escalation point for issues and requests that cannot be serviced byother groups, working issue to resolution, improving upon process,procedure, and knowledge to reduce future escalations.Be a member of projectteams in the planning and delivery of activities to support on-time andon-budget completion.Conduct technical peer reviews of change plans andactivities; providing recommendations, guidance, and authorization asappropriate.Continually develop and enhance technical operating procedures anddocumentation to improve upon efficiency and effectiveness ofoperations.Continuously identify and own problems and/or opportunities forimprovement; working toward developing and deploying temporary and permanentfixes.Periodically construct and facilitate training with other groups insupport of increasing capabilities, efficiencies, andeffectiveness.Provide input on architecture, roadmaps, and best practicestandaQualifications:Required QualificationsService Engineer I - DatabaseBachelor's degree in related field OR 4+years of professional experience.3+ years of technology experience in Oracledatabase administration.Service Engineer II - DatabaseBachelor's degree in related field OR 4+years of professional experience.5+ years of technology experience in Oracledatabase administration.Other QualificationsAssociate level or higher certification in Oraclepreferred.ITIL V3 foundation certification preferred.Sound judgment anddecision making skills.Advanced analytical, statistical, and problemsolving skills.Strong commitment to customer satisfaction and quality.Resultsand execution oriented, self-motivated requiring minimalsupervision.Advanced communication skills regarding project teams andmanagement.Proficient with all Microsoft Office applications.Benefits:As a part of your total compensation, TDS provides a comprehens