2015-04-12

Job Title: Apheresis Telephone Recruitment Rep Area of Interest: Customer Support-Call Center Blood Services Job Description: Are you looking to make a difference in the job you do? If so, we invite you to join us at the American Red Cross! We collect and provide blood to hospitals across the region. Nationwide, we collect over 6.5 million units of blood annually and the need grows! We are currently seeking an enthusiastic, detail oriented Apheresis Telerecruiter in Salt Lake City, Utah. This is a part time 20 hour position position working 2-6:00pm weekdays and alternating Saturday mornings. Job Summary Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments. Contact active, lapsed, and occasional whole blood donors to increase the frequency of donations and increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals. Positively impact the quality of service to donors and groups, increasing the availability of blood products.Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals. Benefits The Red Cross is a nonprofit organization that offers employees growth and development, opportunity for advancement, team spirit, competitive salaries and a comprehensive benefits package to include: Medical, Dental, Vision, Automatic 401K Contribution .and. Matching contribution (where applicable), paid time off, Health Savings .and. Dependent Care Savings Accounts, and much more. If this sounds like the kind of opportunity that you've been waiting for, please visit our website at: As an Affirmative Action-Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply. Qualifications: QualificationsHigh school diploma or equivalent required. Minimum one year of telephone and customer service or telemarketing experience is required. Computer experience, excellent customer service and problem-solving skills required. Effective verbal communication skills, the ability to work with potentially difficult customers, and work in a fast paced environment is required. Requisition Number: BIO53971 Nationwide: Divisional: Regional: Chapter Code - Chapter Description: If this is a Chapter Position then select the Chapter - Chapter Description Business Unit: Biomedical Country: United States State-Province: Utah City: Salt Lake City Full Time - Part Time: Part Time Shift: Variable Work Schedule: Variable Schedule Percentage of Travel: 0% - None Relocation Eligibility: No The American Red Cross is an Equal Opportunity-Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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