## Requirements
NECESSARY SKILLS AND ABILITIES:
* Bachelor''s degree in management or a related field from four-year college or university or over 3 years of college bookstore experience preferred
* Proficient in leading and motivating a team
* Strong guest service and relationship building skills
* Ability and desire to problem solve, prioritize, and multi-task in a fast-paced environment
* Mastery of written and verbal communication
* Should be highly adaptable and able to work autonomously
* Knowledge of Microsoft Office products (Word, Excel)
* Basic mathematical skills, ability to count and provide change for monetary transactions
* Ability to move and handle boxes of merchandise and/or textbooks including lifting up to 50 lbs. in a safe manner
* Some nights, weekends, and open availability during crucial peak business times are required
## Job Description
THE GENERAL MANAGER DELIVERS ON THE COLLEGE STORES MISSION BY:
* Leading team and store operations for multiple locations
* Interviewing, selecting, and retaining team members
* Training, recognizing, and providing team members feedback through active performance management
* Leading team to accomplish store goals through task assignment and follow-up
* Follow up on and monitor job performance and completion of tasks
* Ordering, receiving, stocking, and performing inventory of merchandise
* Leading multi-store operations including general store opening and closing duties, running cash registers, and maintaining a clean, well-stocked sales floor and backroom
* Managing textbook cycle by planning and executing profitable back-to-school sales and textbook buyback periods including textbook ordering and returns
* Leading and performing basic accounting functions
* Planning and meeting payroll goals
* Maintaining a positive relationship with campus partners by being available to answer questions and follow up on suggestions
* Providing excellent guest service by modeling and leading team members to greet each guest with, “Hi, How Can I Help You?”, ensuring merchandise is in-stock, and eliminating excessive wait times at cash registers
* Providing superior service to on-line guests by promptly filling and shipping web orders and addressing guest questions and comments
* Protecting company assets by adhering to operational best practices and following up on suspicious activity
* Ensuring all locations are in legal compliance with all company, state, and federal guidelines
* Other duties as assigned
Nebraska Book Company | Neebo is an equal opportunity employer
*Requisition Number:* 1297
*Job Title:* General Manager
*Area of Interest:* Management
*Location:* UW - Waukesha Bookstore - 1500 N University Drive
*City:* Waukesha
*State / Province:* Wisconsin