Overall responsibility for achieving established battery sales targets at established profitability levels. Position will handle all requests for battery replacements from the assigned Liebert Factory Direct (FDO) office customers. Customer satisfaction will be paramount to the success of this position. Primary duties are quoting and processing quotes, quote follow up, and closing the sale. When required, this position will coordinate sourcing within the established battery supply vendors and installation service partners.
QualificationsRESPONSIBILITIES:
· Successfully sell full string battery replacements to the end user.
· Develop and execute battery sales strategies to close sales opportunities utilizing, where appropriate, competitive information and marketplace data.
· Develop and present proposals.
· Quote follow up via phone, email and face-to-face meetings to identify and overcome objections; generate revised proposals as necessary.
· Follow up via telephone with all accounts.
· Conduct face-to-face sales calls with all customers that have Flooded battery opportunities.
· Take the lead position in responding to large battery RFP's.
· Promote and sell ancillary products (IEEE Certifications, battery monitoring, and spill containment) with battery replacements.
· Increase customer satisfaction with Liebert Services battery replacements.
· Analyze available sources and delivery options to offer the most competitive pricing plan to meet the customer's immediate needs.
· Maintain sales records and up to date activity on progress to assist with forecasting reports.
· Sell full string battery replacements to existing contract customers and to non-contract customers.
· Work with battery manufacturers to track on-time delivery and performance as per the battery replacement quote.
· Interaction with the FDO sales team to uncover new opportunities and to find replacement battery opportunities for non-Liebert UPS systems.
· Provide monthly activity, quote, closure, and loss job reports,which include rejected or cancelled battery quotes to accurately reflect 100% of the outstanding quotes for the month.
· Act as a primary collection point for full string battery replacement leads generated by Field associates.
· Define customer contact and verify customer equipment, level of service and billing information.
· Maintain accuracy and the integrity of the data in the contract management system.
· Communicate with Field and Corporate associates regarding issues and/or challenges.
· Follow successful installations, make follow-up calls and visits to customers to ensure all needs have been met per the terms of the sale.
· Develop and manage alliances with regional battery replacement / service companies.
· Communicate and work closely with LNA, LS Region Associates and LS Sales associates regarding battery replacements and associated issues.
· Progressively update SMS system to reflect battery change - outs which include battery model number, accurate cell counts and date codes.
· Other duties as required.
MINIMUM QUALIFICATIONS:
· BS degree in Electrical Engineering preferred or equivalent battery industry experience.
· 5+ years of successful outside direct sales experience (Prefer business to business outside service sales experience).
· Strong closing skills with proven ability to grow sales base.
· Strong organizational skills, detailed oriented and ability to handle multiple priorities in a timely manner.
· Excellent problem solving abilities and capable of resolving contract and product issues.
· Knowledge of Batteries UPS/Power Products, Critical Space environments, and Service products required
· Working knowledge of Data Center Industry preferred
· High degree of independent judgement
· Ability to work in a matrix management environment and with all levels within the organization
· Proficiency in Microsoft Word, Excel, and Outlook.
· Team player with outstanding verbal and written communication skills.
· Understanding of Fortune 100 companies purchasing and decision-making processes.
WORKING CONDITIONS:
· Local Sales office location.
· Fast paced office environment.
· Meeting with and entertaining clients.
· 24-hour accessibility.
· Salary - 70% base, 30% commissions.
· Travel 40-50%
Additional Company InformationEmerson is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world. Founded in 1890 in St. Louis, Missouri (USA), Emerson delivers solutions through five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions. With sales of $24.7B and more than 130,000 employees in over 150 countries, we have a customer-focused, results-driven culture where employee performance is recognized and rewarded.
Emerson Network Power provides integrated infrastructure solutions that help ensure availability and maximize efficiency for data centers, telecom networks, and industrial facilities around the world. We use a unique combination of industry expertise, technology, and global resources to make the future of our customers’ business possible. Our service division, Liebert Services, is headquartered in Columbus OH, and is the world's leading supplier of computer support systems, precision air conditioning and power protection systems. The company has more than eleven manufacturing facilities along with a worldwide network of sales offices, distributors and service centers covering more than 100 countries.
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
We have made the decision not to provide sponsorship for work authorization for this position. If you do not have valid authorization to work in the United States, or your current authorization will require sponsorshipon the part of thiscompany, you will not be considered for employment opportunities.”
Contact InformationClick here to apply online