Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.
At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard.
Deloitte Consulting's Life Sciences and Health Care Service practice consists of our health provider clinical transformation/clinical information systems and revenue cycle services which are designed to assist our clients shape the evolution of the industry. We deliver our broad range of services through an integrated, collaborative approach between our practitioners, clients and alliances. We have built our practice around practitioners with significant years of industry experience as well as broad range of comprehensive solutions that are designed specifically to address the complex operating and technology challenges of the health care industry.
Life Sciences
Many Life Sciences organizations are faced with the promise of great discoveries and the challenges of market fluctuations and increasing regulation. Our healthcare professionals serve a distinct group of clients that are involved in the discovery, development, manufacturing and sale of pharmaceuticals, biotechnology and medical devices. Deloitte Consulting can help clients respond to market forces and maximize their possibilities by addressing these and other challenges in today's complex environment.
Deloitte's Life Sciences Consulting Practice uses a solutions approach to address its clients' most pressing business issues. While remaining flexible to the different needs of each client, the use of these tools and processes has helped to accelerate results and confirm that projects run smoothly. Our Life Sciences Sales and Marketing Consulting Solutions focus on five key areas that help organizations transform their approach to producing results: commercial transformation, marketing strategy and operations, product launches, advanced analytics and modeling, and revenue management solutions.
Deloitte Digital
You ve heard it before: digital has changed everything. We re all more connected, more informed, more interactive. We have more opportunity, but also more risk. Brands that want to succeed in this new world need a different kind of partner one that tears down the traditional model of creative, tech, and business services-in-silo. That s what Deloitte Digital is here to do.
We don t just apply digital technology. We use it to uncover solutions for the most complex enterprise challenges to transform the customer journey. Deloitte Digital delivers a unique combination of our firm s consulting capabilities, industry expertise and trusted methodologies, paired with cutting-edge creative prowess. Together, we offer the best parts of a creative agency and a strategic IT consultancy. From advanced preconfigured solutions and methodologies, to brand-building and campaign management, Deloitte Digital offers end-to-end solutions that ultimately bring power to the way our clients engage with their customerswherever they are on their journey.
We view every project through three lenses: strategy, technology, and creative. With any project we take on, we know that the value of our client s brand is in our hands. They demand solutions that mitigate risk, provide business value, and improve brand engagement. Deloitte Digital helps clients balance the allure of emerging technologies with the realities of their business, the essence of their brand, and the needs of their customers.
This helps us ensure that we deliver beautiful, functional solutions that meetand exceedour clients needs.
TECHNOLOGY
Deloitte Consulting's technology professionals help clients identify and solve their most critical information and technological challenges. We provide advisory through end-to-end implementation services as well as outsourcing services and are recognized in the marketplace for capabilities across the spectrum.
Our experienced technology professionals offer deep technical experience in their area of focus and are committed to delivering efficient, technology-based solutions to our clients. Our professionals are also aligned to industry sectors. By combining our technical capabilities with our industry experiences, we create unmatched market offerings to solve our clients' business issues. Additionally, we have long-term partnerships with many of the world's leading technology companies, allowing us to understand solution alternatives and recommend and support the most appropriate solution for our clients. By leveraging these elements, we are able to help our clients convert leading edge ideas into tangible results.Our professionals are aligned with a technology service line to promote the development of deep technical skills and experiences and improve our ability to tailor solutions to solve our clients' business issues.
Essential functions of a Senior Manager at Deloitte Consulting:
Client Management: Manage day to day interactions with executive clients and sponsors
Delivery: Manage and deliver components of client engagements that identify, design, and implement technology and creative business solutions for large companies. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures.
Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices
Life Sciences Senior Managers in the Salesforce.com/Force.com capability within Deloitte Digital are required to have:
Experience in onsite functional or technical roles on at least five full-lifecycle SFDC implementations, with strong expertise in at least two of the following the areas/modules:
o Sales Cloud
o Service Cloud
o Marketing Cloud (ExactTarget)
o Veeva
o Apttus
Ten+ years consulting and/or CRM implementation experience, and eight+ years implementation experience in the Life Sciences industry (Pharma, Biotech, Medical Devices, CRO)
Experience managing at least four large-scale full-life cycle implementations of CRM solutions, including ownership of the technical solution, management of the overall team and ownership and management of project financials.
Strong understanding of the Life Sciences industry and associated technology consulting markets.
Experience defining systems strategy, developing systems requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions under multiple deadlines.
Experience carrying a business development quota for consulting work, ramping up pursuit teams and leading business development pursuits end-to-end.
Desire to learn additional in-demand CRM platforms including SAP CRM, Oracle Sales Cloud, Veeva or other solutions
Ability to travel to client sites 80-100%25%20of the time
A Bachelor s degree
In addition, successful Senior Managers will have the following preferred background:
Development experience in Apex, VisualForce, Force.com or Java/J2EE
Technology project implementation experience in other areas of Healthcare, such as Health Plan/Payer and Healthcare Provider.
Ability to work independently and manage multiple task assignments
Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint)
Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
An advanced degree in the area of specialization
Experience implementing other CRM platforms (SAP CRM, Oracle Sales Cloud, Veeva, Microsoft Dynamics, etc.) or CPQ technologies (Big Machines, Apttus, Cameleon.kwdeldigallusa
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About Deloitte
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Management Consulting