JOB DESCRIPTIONSales Associate/Notary/Print Specialist Ensure customers have a good experience by providing efficient and effective service to exceed expectations while promoting products and services to meet the customers' needs. This includes working with customers to create, schedule and produce their print products. **Sales and Operations**-Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.-Deliver exceptional customer service through customer engagement and quality product delivery. o Be knowledgeable of products and services offered and properly promote them to customers.-Identify customers' needs and offer additional services which could benefit them.-Receive, sort and place mail in mailboxes accurately.-Record all sales transactions completely and accurately in Point of Sale system.-Pack contents for shipping using established procedures and products.-Receive and process packages for shipping, including lifting and weighting packages on scale, accessing manifesting software, generating labels. May require retrieving packages from customer's vehicle when requested.-Process and document shipping damage, late and lost package claims.-Assist in merchandising the center, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.-Perform end of day duties: reconciliation of cash, checks, money orders, credit cards, and all othertransactions accurately and in accordance with company policy and procedure.-General housekeeping duties.Other duties as assigned.**Design and Print Services**- Ability to receive and prepare documents for printing.- Proficient with Microsoft Office and Adobe Creative Suites, including lnDesign and PhotoShop.- Operate printers/copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area.- Ability to work and complete tasks independently in a quick turn environment.- Knowledge and application of printing concepts- Good concept of color management and able to apply file adjustments.- Follow and understand quality guidelines.- Interpret a variety of instructions furnished in written or oral form.- Brainstorming and mocking-up design ideas. o Presenting concepts or ideas to clients.- Meeting with clients and adjusting designs to fit their needs or taste.- Read and understand all job requirements before beginning desktop process.- Effectively manage production schedule and production materials.- Proof read orders.- Operation and maintenance of print and finishing equipment. JOB REQUIREMENTSResumes not addressing these items may not be referred- Knowledge and application of Adobe Creative Suites and Microsoft Office (2 years preferred).- Minimum 1 to 2 years of experience or a two-year degree in graphic design or related field. Proficient knowledge in Photoshop, Illustrator. Excellent verbal and written communication skills.- Knowledge and application of printing concepts.- Production scheduling experience.- Project management skills.- Production experience with digital printing equipment.- Production experience with bindery equipment.- Good concept of color management and able to apply file adjustments.- Attention to detail for proofing.- 6 months,-2 years customer service and sales experience in a retail environment. Point of Sale (POS) and computer experience highly desirable.- Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.- Excellent verbal and written communication skills.- Ability to collaborate with customers on print projects. - Ability to lift 50 lbs regularly. Ability to stand for six hours in a shift. Manual hand dexterity required to operate POS, copiers and complete customer paperwork.HOURS / DAYS / SCHEDULEUp to 40 hours per week. This opening requi