**Overview:**
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car Dulles Airport - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This is a full time position and the pay is $10.30 per hour. Candidates must be able to work schedule below:
**Sunday**
**Monday**
**Tuesday**
**Wednesday**
**Thursday**
**Friday**
**Saturday**
1500-2300A
1500-2300A
1500-2300A
1700-0100A
1700-0100*
*
**Responsibilities:**
* Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
* Welcome members to the facility when they exit the bus or arrive on the lot.
* Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
* Assist members with questions and concerns to minimize counter visits.
* Communicate customer service issues to management.
* Ensure that hangtag information is completed correctly.
* Maintain clean low mileage fleet mix requirements.
* Maintain Emerald Aisle for cleanliness.
* Thank member for their business.
* Provide upgraded vehicles on request.
* Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
*Equal Opportunity Employer - Minorities/Women/Veterans/Disabled*
**Qualifications:**
* Must be at least 18 years of age
* High School Diploma or G.E.D.
* Minimum of 1 year experience handling customer service functions within the last six years
* Must possess a valid US driver’s license for at least 1 year with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
* No drug or alcohol related conviction on driving record in the past 5 years
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must live or will be living in the NOVA/DC area within the next 30 days.
* Apart from religious observation, must be able to work schedule below:
**Sunday**
**Monday**
**Tuesday**
**Wednesday**
**Thursday**
**Friday**
**Saturday**
1500-2300A
1500-2300A
1500-2300A
1700-0100A
1700-0100*
* Must have satisfactory background check inclusive of driving,criminal,employment reference,education, education, and social security
* Must have satisfactory criminal record-no felony convictions which after individual assesment have been sufficiently determined to be job related.
Options:
* ** online**
online
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Job ID
2014-123026
**Location**
US-DC-Washington
**Category**
Customer Service/Support - Customer Service/Support
**Airport / City**
Washington Reagan Airport
More information about this job:
Overview:
Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car Dulles Airport - teams that are committed to quality, innovation, customer satisfaction and employee development.
We are a multibillion-dollar industry leader that is rapidly expanding and growing. At National and Alamo, exciting careers and opportunities are made possible, because how far you go is really up to you. It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.
Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow - for both our company and our employees.
National and Alamo has an exciting opportunity for a Greeter. The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the Emerald Aisle rental process. Provides member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This is a full time position and the pay is $10.30 per hour. Candidates must be able to work schedule below:
*Sunday*
*Monday*
*Tuesday*
*Wednesday*
*Thursday*
*Friday*
*Saturday*
1500-2300A
1500-2300A
1500-2300A
1700-0100A
1700-0100*
* *
Responsibilities:
* Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.
* Welcome members to the facility when they exit the bus or arrive on the lot.
* Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.
* Assist members with questions and concerns to minimize counter visits.
* Communicate customer service issues to management.
* Ensure that hangtag information is completed correctly.
* Maintain clean low mileage fleet mix requirements.
* Maintain Emerald Aisle for cleanliness.
* Thank member for their business.
* Provide upgraded vehicles on request.
* Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.
/Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/
Qualifications:
* Must be at least 18 years of age
* High School Diploma or G.E.D.
* Minimum of 1 year experience handling customer service functions within the last six years
* Must possess a valid US driver’s license for at least 1 year with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
* No drug or alcohol related conviction on driving record in the past 5 years
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must live or will be living in the NOVA/DC area within the next 30 days.
* Apart from religious observation, must be able to work schedule below:
*Sunday*
*Monday*
*Tuesday*
*Wednesday*
*Thursday*
*Friday*
*Saturday*
1500-2300A
1500-2300A
1500-2300A
1700-0100A
1700-0100*
* Must have satisfactory background check inclusive of driving,criminal,employment reference,education, education, and social security
* Must have satisfactory criminal record-no felony convictions which after individual assesment have been sufficiently determined to be job related.
Options:
1. ****