**Overview:**
Founded in 1951, Iron Mountain Incorporated (NYSE: IRM) is the global leader in storage and information management services. Iron Mountain is committed to storing, managing and transforming what our customers value most, from paper records to data to priceless works of art and culture. Providing a full suite of solutions – records and information management, data management, digital solutions, data centers and secure destruction – Iron Mountain enables organizations to lower storage costs, comply with regulations, recover from disaster, and protect their data and assets from a complex world. Visit the company website at www.ironmountain.com for more information.
Iron Mountain enables 94% of the Fortune 1000 to smartly and securely manage their physical and digital information assets. With unmatched innovation and collaboration, our teams create information management solutions for our customers’ data, no matter what format, location or lifecycle stage it’s in and no matter where it’s kept. We are more than 17,000 people strong and growing. We’ve been a trusted records management leader since 1951.
Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
Iron Mountain Canada is an employer broadly committed to providing an inclusive work environment that welcomes all people. Globally, we believe it is our diversity that contributes to our companies’ shared success. We work hard always to avoid discriminating on any grounds other than capability to perform the requirements of the job.
**Responsibilities:**
**JOB SUMMARY**
Under direction of the Customer, the Jr Records Analyst actively assists with the Records Management Program. Assists, designs, develops, recommends, and implements records management-related systems and activities. Assists with special records related projects. Supports the box management function. Following Customer’s Records and Information Management (RIM) standards and procedures. Assists with RIM related training. Provides support for litigation, public records request and other production related activities.
**ESSENTIAL JOB FUNCTIONS:**
+ Works closely with the department’s Records Analysts
+ Manages the Box Management (paper records) functions
+ Assists with the development, maintenance, implementation, dissemination/publication and update of records retention schedules.
+ Identifies and documents problems in work processes, suggests improvements, and implements approved recommendations.
+ Assists with the development and dissemination of company-wide standards, procedures, and guidelines used for implementing the requirements of the Records and Information Management (RIM) program.
+ Works with records and information management software applications, such as OpenText and GAIN to administer, maintain and provide reports.
+ Works closely with departments to review materials and gain approval for disposition of records through the software application.
+ Assists development of training and/or provides end-user training.
+ Provides training to peers, management and internal stakeholders in the identification, classification, and indexing of records.
+ Provides assistance and guidance to internal stakeholders regarding records retention.
+ Manages the transfer and maintenance of physical records inventories within the departments to storage facilities, ensuring proper identification and security for archived records.
+ Responds to internal stakeholder requests for records including conducting complicated database searches for information to retrieve physical records from storage.
+ Provides status reports to management as requested.
+ Coordinates developing and administering continuous records management awareness and training programs to ensure employees and contractor personnel involved in the creation, use and maintenance of records are aware of their responsibilities and comply with them.
+ Maintains knowledge and awareness of current trends, methods and technologies related to records and information management.
+ Provides support in the legal review process during peak case loads.
+ Performs other duties as assigned.
**Qualifications:**
**MINIMUM QUALIFICATIONS** :
Education & Experience: High School graduate, pursuing a Bachelor’s degree preferably with specialized courses in records management, information governance, business law, or computer technology, and a minimum of one (1) year relevant records and information management experience.
**SKILLS:**
+ Excellent verbal and written communication skills.
+ Computer literate.
+ Ability to learn new software quickly becoming proficient in its use and application.
+ Ability to assist with the implementation and management of records and information management software.
+ Proficient in the use of Microsoft Suite, Word, Excel, PowerPoint, Visio, Access, etc.
+ Experience using the Internet to research industry best practices, compliance requirements, and state and federal regulations.
+ Power and Water Utility experience preferred, but not required.
**OTHER JOB CHARACTERISTICS:**
+ Ability to work independently with minimal supervision.
+ Be able to interface and work with all levels of staff, including senior staff, to accomplish assigned duties.
+ Be able to work with external contacts (legal counsel, vendors, agencies, software providers, etc.).
+ Ability to collaborate well with others and willingness to seek input from stakeholders.
+ Ability to work well under pressure.
+ Detail oriented with exceptional follow-through.
+ Ability to communicate both verbally and in writing, on technical and non-technical issues, as they relate to the RIM program, processes and systems.
+ Be an analytical thinker with the ability to define information requests, choose appropriate sources for research, and present the desired results.
+ Ability to develop specific solutions to problems which are in compliance with records management and cooperative policies, procedures, guidelines and standards.
+ Handles confidential records with discretion.
+ Occasional travel to conferences, seminars or meetings.
+ Licenses and Certifications: CRM designation or other relevant certificate or certification desirable, but not required.
Compliance Obligations:
It is the responsibility of every Iron Mountain employee:
+ to comply with all applicable laws, rules, regulations, and company policies
+ to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct
+ to complete required training within the allotted time frame
**Options:**
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Iron Mountain is an equal opportunity employer, and does not unlawfully discriminate on the basis of race, color, religion, sex, national origin, marital status, age, sexual orientation, gender identity characteristics or expression, disability, medical condition, U.S. Military or veteran status or other legally protected classifications in making employment decisions.
**Requisition #** _2016-13874_
**Job Location(s)** _US_ _-_ _AZ_ _-_ _Phoenix_
**Category** _Operations_
**Type** _Full-Time_
**Work From Home (Virtual)** _.._