IntelliResponse OFFERS Wins in ‘Most Innovative Product of the Year’ Category
TORONTO, Ontario – December 31, 2014 – IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, is pleased to announce that it has been named a bronze winner in the Most Innovative Product of the Year (Enterprise) category in Best in Biz Awards 2014, the only independent business awards program judged by members of the press and industry analysts.
IntelliResponse was recognized for its newest product, OFFERS, launched this past April. The solution presents real-time, customized promotions to customers at the perfect moment – when they have voluntarily engaged with a brand through digital self-service. OFFERS allows companies to not only give customers the answers they need, but also cross-sell or upsell their own products, helping them strengthen relationships with customers while generating new revenue streams.
Best in Biz Awards’ fourth annual North American program was its most competitive yet. As in previous years, the fourth annual program in North America featured a large and distinguished judging panel comprised of members of the media who reviewed and scored the hundreds of award nominations. More than 550 award nominations were received this year in a variety of company, executive, team, and product focused categories. Nominations were fielded from public and private companies of all sizes, from virtually every major industry and region in the U.S. and Canada.
Best in Biz Awards 2014 honors were presented in 60 categories, including Company of the Year, Fastest-Growing Company of the Year, Most Innovative Company of the Year, Best Place to Work, Technology Department of the Year, Executive of the Year, Most Innovative Product of the Year, Best New Product of the Year, PR Campaign of the Year and Website of the Year.
“OFFERS is dramatically transforming online self-service from just a way to reduce call and email volumes into a way to create long lasting customer relationships,” said David Lloyd, CEO of IntelliResponse. “This award is a testament to the tremendous momentum we have achieved with OFFERS since launching the solution.”
Winners of Best in Biz Awards 2014 were determined based on scoring from an independent panel of 53 judges from highly recognized newspapers, business, consumer and technology publications, radio outlets, and analyst firms. In addition to the numerous judges returning from previous panels, this year’s 53-person judging panel included several worthy additions to this high-profile group. The panel included contributors to AdWeek, American Banker, Android Central, Atlanta Tribune, Boston.com, Buffalo News, Business News Daily, Chip Design Magazine, Computerworld, Connecting Women Radio, Consumer Affairs, Crain’s New York Business, CRN, Detroit Free Press, Digital Trends, ECT News Network, Entrepreneur, eWeek Channel Insider, Fierce Online Video, IDB Ventures, IEEE Institute, Inc. Magazine, InfoRisk Today, Information Week, Journal Times, King Features Syndicate, L.A. Biz, Lab Reviews, Law Technology News, Marketing Profs, MediaPost, Miami Herald, Motley Fool, New York Observer, NorthBay Biz, PC Magazine, peHUB, Phoenix Business Journal, Quad-City Times, San Jose Mercury News, Silicon Valley Business Journal, Small Business Digest, Tech Cocktail, Tech-Gaming, TheDeal.com, Upstart Business Journal, Venture Capital Journal, Wired, Xconomy and ZDNet.
For a full list of gold, silver and bronze winners in Best in Biz Awards 2014, visit: http://www.bestinbizawards.com/2014-winners.
About IntelliResponse
IntelliResponse, a [24]7 company, provides digital self-service technology solutions for the enterprise. We create profitable online conversations for our private and public sector customers around the world.
Our patented Virtual Agent solutions transform corporate websites, mobile applications, social media channels and agent desktops into world class self-service platforms. Using IntelliResponse, consumers can ask questions using natural language and get instant, accurate answers as well as targeted offers that lead them down the purchase path and improve conversion. What’s more, key voice of the customer insights are captured in natural language, allowing companies to build highly detailed customer profiles over time.
IntelliResponse is the gold standard in first line customer experience, offer management and customer intelligence. Some of the world’s most recognized corporate brands and public institutions trust their customer experience management needs to IntelliResponse – including CIBC Bank, Arvest Bank, Blue Cross and Blue Shield of Kansas City, Optus, Copa Airlines, Penn State University and Yale University.
For more information about IntelliResponse, visit www.intelliresponse.com.
About Best in Biz Awards
Best in Biz Awards recognizes top companies, teams, executives and products for their business success as judged by established members of the press and industry analysts. Best in Biz Awards honors are conferred in two separate programs annually: North America, and International. Entries will begin to be accepted in the Best in Biz Awards 2015 International program in January 2015. Any organization worldwide may participate in the International program in any of the more than 60 company, department or team, executive and product categories. For more information about the entry process and categories in the International program, please visit: http://intl.bestinbizawards.com.
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