2013-01-11

How do you design your FAQ page? Do you just plop down a few commonly asked questions and then offer some customer support answers with a ‘Phew! That’s done’ attitude? Are you aware that there’s much more you could be doing with your FAQ page and that you could actually increase rapport with your users and customers as well as increase your sales with a proper FAQ section? Most websites have a section on Frequently Asked Questions or FAQ. It eliminates the necessity of providing a one to one conversation, such as chat or Skype, to the user and provides … Continue reading → Visit InstantShift

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