2014-10-13

MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers.

Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet services to major telecom operators, ISPs, government agencies, large enterprises, and educational institutions in West Africa

MainOne’s world class submarine cable system running down the coast of West Africa, state of the art IP NGN network, growing regional and metro terrestrial fiber optic networks, and data center facilities enable broadband services for businesses needing critical connectivity solutions in West Africa.

Job Openings

Account Manager

Job Title:

Account Manager

Department:

Sales

Location:

Port Harcourt

Responsibilities

The Account Manager, will be responsible for managing business relationships with customers, to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He/She will manage existing relationships with Enterprise customers, understanding their business model and market to be able to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed.

Specifically, the Account Manager,  will:

Manage relationships of specific accounts to drive increased network utilization.

Generate new business leads using existing network of contacts and industry knowledge

Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Main One.

Develop respective plans for aggressive achievement of high value sales in timely fashion

Deliver sales presentations as may be required to high level decision makers

Build and maintain productive business relationships with these decision makers to understand the Customers’ strategic direction and explore opportunities for Main One to gain a larger share of the Customers’ wallets.

Bring to bear own knowledge and experience of selling in the telecoms sector on the team, defining and implementing  developmental strategies that will support the growth of the team and generate increased revenue for the company.

Provide to the Line manager with the necessary sales reports, budgets, sales plan, and market analysis.

Co-ordinate with relevant technical teams such as Transmission and IP Engineering team to ensure timely delivery of services to the customer.

Speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.

Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction.

Perform other tasks as may be required

Qualifications

Bachelor Degree in a relevant discipline.

Post graduate/relevant professional qualification will be an advantage.

At least 2-5 years’ relevant sales experience in Telecom industry

Competencies

Extensive knowledge of the sales principles and practices, and an ability to coach others on them.

Understanding of local markets, customers and competition in order to target needs and drive sales.

Ability to grow the business, with proven success of client return on investment.

Strong ability to uncover new revenue opportunities and create productive, long-term customer relationships.

Ability to organize, prioritize, and clarify deliverables.

Ability to make business and people decisions, while creating positive energy in the face of challenges.

Strong problem solving skills and the ability to balance it with moving with speed to achieve results.

Excellent Communication Skills

Negotiating Skills

Analytical Thinking

Excellent Relationship Management

Proficiency in MS Office Productivity Tools

Experience in selling bandwidth capacity, Internet services products or telecommunications products

Positive ‘can do’ attitude and result-oriented.

Sales Manager

Job Title:

Sales Manager

Department:

Sales

Location:

Lagos

Responsibilities

The Sales Manager, will be responsible for managing business relationships at a senior level with customers , to identify opportunities for growth and increased revenue for Main One as well as improve the customer experience. He will manage existing relationships with customers, understanding their business model and market to be able to assist in the development of strategies that will enable both Main One and the Customer to grow and succeed.

Specifically, the Sales Manager,  will:

Engage and interact with decision makers at a senior level to identify new and emerging business opportunities for Main One.

Build and maintain productive business relationships with these decision makers to understand the Customers’ strategic direction and explore opportunities for Main One to gain a larger share of the Customers’ wallets.

Lead, implement, and communicate the sales strategies   and coordinate the action plans.

Manage the execution of team sales plan to achieve sales targets as defined by Main One.

Be the primary contact person for accounts, planning and managing the overall business relationships between them and Main One.

Bring to bear own knowledge and experience of selling in the telecoms sector on the team, defining and implementing  developmental strategies that will support the growth of the team and generate increased revenue for the company.

Drive results through others, manage team performance, set clear expectations, and hold team accountable against business metrics.

Oversee efforts of the team on accounts by reviewing sales proposals and negotiating with clients.

Provide to the Line manager with the necessary sales reports, budgets, sales plan, and market analysis.

Co-ordinate with relevant technical teams such as Transmission and IP Engineering team to ensure timely delivery of services to the customer.

Speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.

Work with other support teams such as Technical Sales, Legal, Finance and Service Delivery to resolve any customer queries or problems in a timely and effective manner in order to achieve and maintain customer satisfaction.

Qualifications:

Bachelor Degree in a relevant discipline.

Post graduate/relevant professional qualification will be an advantage.

At least ten (10) years’ relevant sales experience with at least four (4) years in supervisory role.

Competencies:

Extensive knowledge of the sector’s sales principles and practices, and an ability to coach others on them.

Understanding of local markets, customers and competition in order to target needs and drive sales.

Ability to grow the business, with proven success of client return on investment.

Strong ability to uncover new revenue opportunities and create productive, long-term customer relationships.

Strategic self-starter with entrepreneurial drive and an ability to organize, prioritize, and clarify deliverables.

Ability to make business and people decisions, while creating positive energy in the face of challenges.

Strong problem solving skills and the ability to balance it with moving with speed to achieve results.

Technical & Professional proficiency

Excellent Communication Skills

Negotiating Skills

Analytical Thinking

Excellent Relationship Management

Proficiency in MS Office Productivity Tools

Experience in selling bandwidth capacity, Internet services products or telecommunications products

Positive ‘can do’ attitude and result-oriented.

Business Process Analyst

Job Title:

Business Process Analyst

Department:

Corporate Services & Development

Reporting Line:

Business Process Manager

Location:

Lagos, Nigeria

Responsibilities

The Business Process Analyst will support the Business Process Management Unit in the execution of business process improvement, overseeing of staff performance management systems and ensuring that employees’ key result areas are aligned with the corporate objectives.

Specifically, the responsibilities shall include to:

Drive the execution of strategic initiatives on which strategic objectives is anchored.

Liaise with HR Team and HODs in coordinating the process of cascading corporate objectives to all staff performance indicators using the Balanced Scorecard.

Tracks the performance measures and indices of all staff on a periodic basis using the Balanced Scorecard.

Develop process and knowledge tools ( FAQs, report templates etc)

Enforce a structured process management approach and methodology to build and monitor MainOne’s processes and procedures under the guidance of the Business Process manager

Communicate change and provide training to impacted business units.

Support research into techniques for improving Balanced Score Card implementation within the company

Ensure the compliance of organisational culture that enables employees to perform in accordance with the company’s objectives.

Assist with the development of the design and delivery of training programmes in accordance with the needs of the Company.

Evaluate the effectiveness of all Training and development activities to identify areas of improved performance and to feed into future plans.

Provide reports to management identifying Learning & Development trends and return on investment analyses.

Ensure the adequacy of suitable successors for all top/critical positions in MainOne.

Challenge and brainstorm with Business Process Manager to continuously evaluate their team’s procedures and processes to eliminate inefficiencies.

Qualifications, Skills  & Competencies:

Bachelor’s Degree in any Social Science or related discipline, masters will be an added advantage

Minimum of 5 years’ experience with at least 3 years in Business Process Analysis/Management is required

Strong analytical skills; ability to read and interpret complex written information

Experience in training and curriculum development is preferred

Excellent written and oral communication

Proficient in Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point and Visio.

Facilities Operations Engineer

Job Title:

Facilities Operations Engineer

Department:

Technical

Reporting Line:

Facilities Operations Manager

Location:

Lagos, Nigeria

Responsibilities

The Facility Operations Engineer  will be responsible for the functions pertaining to facility management of the Main One sites (CLS, POP,  Top Notch and Beach Manhole)

Facilities maintenance: Power, Fire Protection System, Precision Cooling, Comfort Cooling, UPS, Inverters, Rectifiers, Biometrics, AC and Water treatment Plant. Utilities, Repairs, Renovation Management for all Main One facilities as well as service coordination and service providers’ management.

Preparation and updating of dossiers and method of operation manuals for all systems within the CLS and POP

Perform 1st line troubleshooting of faults involving the generators

Ensure building and facilities are kept at high level of maintenance and that all SLA’s are adhered to

Ensure 100% availability of power and manage diesel supply and replenishment process

Manage all SLA between Main One and her Service Contractors

Relate with public power company to ensure reliability  and quality of public power supply and ensure problems are fixed within the shortest possible time

Oversee building structure and all equipment and utility systems such as generator sets, air conditioners, battery, fire protection systems such as cooling and fire hydrants, Security systems such as CCTV, Lighting.

Ensuring that safety and health standards at work are adhered to

Prepare accurate weekly/monthly project, operations and Maintenance reports for management

Qualifications, Skills  & Competencies:

Related Bachelor’s Degree or equivalent

Minimum of 3 years’ industry experience

Good Knowledge of Power System, Precision & Comfort cooling, UPS, Inverters, Rectifiers, AC and Water Treatment

Good Knowledge of Utilities, repairs & Renovation Management

Benchmarking, report writing and problem solving skills

Negotiating, evaluation, analytical and interpersonal skills

Analytical and numerical skills

Personal effective management skills

Facilities management

Project management

Contract management

Business management ethics

Relationship Management

Team work

Proficiency in the use of MS Office tools

Excellent oral and written communication skills

Contacts:

You will be required to liaise and interface with other groups/departments and contractors

Demands of the job:

Ability and willingness to work long hours and meet tight deadlines

Ability to work with minimal supervision

Assertive, proactive and take initiative

Good research skills

High energy

Detail consciousness/Accuracy

High integrity and passionate about work

Good judgment

Confident

BMS Supervisor

Job Title:

BMS Supervisor

Department:

Technical

Reporting Line:

Facilities Operations Manager

Location:

Lagos, Nigeria

Responsibilities:

The BMS Supervisor will be responsible for;

Operations and maintenance of Fire Alarm Systems, VESDA & FM200.

Operation and maintenance of Water Leakage Detection Systems for Data Center.

Operation and maintenance of Access Control , CCTV Systems

Operation and maintenance of Rodent Repellent System.

Operation and maintenance of Branch Circuit Power Monitoring (BCPM) System.

Operation and maintenance of HVAC Systems (CHILLERS,PAHU’s AHU’s, TFA’s etc.)

Preparation and Submission of Daily, Weekly Reports.

Monitoring and reporting of All Electrical systems (Energy Meters, UPS, PDU, Feeders & Transformers) Reading and Consumption According Daily, Weekly and Monthly.

Preparation and Submission of Daily, Weekly and Monthly Reports.

Troubleshoot and fix day to day operational problems pertaining to Access Control, VMS (Visitor Management System), Fire Alarm systems, CCTV issues, VESDA, & BMS.

Execution of IBMS related projects as per the design.

Support for Reviews & Audits, Audit tracker updating and co-ordination.

Ensuring that the team is meeting the SLAs with clients in all aspects.

Rendering on training / guidance to the new team member on work procedures, process flows and knowledge resources.

Conducting Weekly Training for the BMS Operators & keep update the latest Procedures & improvement plans as per the requirement

Supervision:

To work directly under the supervision of the Facilities Operations Manager

Qualifications, Skills & qualifications

5-7 years in similar role

HND/BSc in engineering/related field

Cost conscious professional, successfully exhibiting excellence in savings through effective and innovative execution

Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a Good Team player

Strong organizational values and innovative problem solving abilities

Good commnication & interpersonal skills, multitasking with an ability to interact with a wide range of people abd a be a good team player

Have a postive frame of mind and be open to acquiring new skills

Data Centre HVAC Technician (DCACT)

Job Title:

Data Centre HVAC Technician (DCACT)

Department:

Technical

Reporting Line:

Data Centre Facility Manager (DCFM)

Location:

Lagos, Nigeria

Responsibilities:

The Data Centre HVAC Technician will be responsible for the Data Centre Physical Infrastructure both for the White Space area and also the other supporting Infrastructure. He will maintain various Sub-systems of the BMS like Chillers, PACs, etc.. He would need to work closely with the BMS operators and other teams to ensure all the Alerts/Incidents/ Requests are handled and resolved within SLAs.

Key responsibilities will include but not limited to:

A thorough understanding and work experience of HVAC systems for Data Centers and Server Rooms

Good experience handling HVAC systems namely Chillers, PAC’s, DX Type units etc.

Capable of handling expansion projects in line with the customer requirements

Excellent trouble shooting skills

Execute all preventive maintenance schedules and update relevant documentation and checklists

Maintain adequate records for issues received for operational audits.

Handle all kinds of HVAC related provisioning for end customers within the shortest timeline

Through understanding of Energy Management

Maintenance of HVAC systems both chilled water based and DX type.

Qualifications, Skills & Competencies

At least 3 years of experience in large campus/Data center establishments using above infrastructure.

Any relevant Industry certifications will be an added advantage.

Technical Knowledge of various HVAC and sub systems.

Microsoft Windows XP/Vista/7

Microsoft Office Tools (Word, Excel, Outlook)

Documentation and reporting

Cost conscious professional, successfully exhibiting excellence in significant savings through effective execution and evaluation of projects

Strong organizational skills and innovative problem solving abilities

Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a Good Team player

BMS Engineer (Operations)

Job Title:

BMS Engineer (Operations)

Department:

Technical

Reporting Line:

Head, Capital Projects

Location:

Lagos, Nigeria

Responsibilities:

The BMS Engineer (Operations) will be responsible for;

Operations and maintenance of Fire Alarm Systems, VESDA & FM200.

Operation and maintenance of Water Leakage Detection Systems for Data Center.

Operation and maintenance of Access Control , CCTV Systems

Operation and maintenance of Rodent Repellent System.

Operation and maintenance of Branch Circuit Power Monitoring (BCPM) System.

Operation and maintenance of HVAC Systems (CHILLERS,PAHU’s AHU’s, TFA’s etc.)

Monitoring and reporting of All Electrical systems (Energy Meters, UPS, PDU, Feeders & Transformers) Reading and Consumption According Daily, Weekly and Monthly.

Preparation and Submission of Daily, Weekly and Monthly Reports.

Troubleshoot and fix day to day operational problems pertaining to Access Control, VMS (Visitor Management System), Fire Alarm systems, CCTV issues, VESDA, & BMS.

Execution of IBMS related projects as per the design.

Contacts:

You will be required to liase and interface with other groups/departments and contractors

Qualifications, Skills & Competencies

3-5yrs minimum in a similar role

HND/BSc in engineering/related field

Cost conscious professional, successfully exhibiting excellence in significant savings through effective execution

Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people

BMS Operator (Monitoring)

Job Title:

BMS Operator (Monitoring)

Department:

Technical

Reporting Line:

Head, Capital Projects

Location:

Lagos, Nigeria

Responsibilities:

The BMS Operator (Monitoring) will be responsible for;

Operations and maintenance of Fire Alarm Systems, VESDA & FM200.

Operation and maintenance of Water Leakage Detection Systems for Data Center.

Operation and maintenance of Access Control , CCTV Systems

Operation and maintenance of Rodent Repellent System.

Operation and maintenance of Branch Circuit Power Monitoring (BCPM) System.

Operation and maintenance of HVAC Systems (CHILLERS,PAHU’s AHU’s, TFA’s etc.)

Monitoring and reporting of All Electrical systems (Energy Meters, UPS, PDU, Feeders & Transformers

Preparation and Submission of Daily, Weekly Reports.

Attend to and fix day to day operational problems pertaining to Access Control, VMS (Visitor Management System), Fire Alarm systems, CCTV issues, VESDA, & BMSEnsuring that the team is meeting the SLAs with clients in all aspects

Contacts:

You will be required to liase and interface with other groups/departments and contractors

Qualifications, Skills & Competencies

2-3yrs minimum in a similar role.

HND/BSc in engineering/related field

Documentation & Reporting

Good communication & interpersonal skills, multitasking with an ability to interact with a wide range of people and be a Good Team player

Documentation & Reporting

Plumber

Job Title:

Plumber (NON-IT Operations)

Department:

Technical

Reporting Line:

Head, Capital Projects

Location:

Lagos, Nigeria

Responsibilities:

The Plumber will be responsible for;

A thorough understanding and working experience of chilled water based systems for large campus

Good hands on experience of dealing with leakages in chilled water and return water pipelines both at the chiller side and at the Air conditioning unit side.

Operations and maintenance of all water circulation systems.

Experience working with chilled water pumps of 3HP and above.

Knowledge of various sensors used in water circulation systems.

Capable of understanding building drawings

Capable of handling expansion projects in line with the customer requirements

Execute all preventive maintenance schedules and update relevant documentation and checklists

Maintain adequate records for issues received for operational audits.

Innovate, Implement and practice energy savings and reduce the cost of operation

Qualifications, Skills & Competencies

At least 2-3 years of exposure to large campus/data centre estsblishments

OND/HND in engineering/related field

Good communication skills both written and verbal

Capable of handling queries related to Non-IT systems

Business Development Manager, Data Centre & Cloud Services

Job Title:

Business Development Manager, Data Centre & Cloud Services

Department:

Commercial

Responsibilities

The Business Development Manager, DC & Cloud Services will work with the technical and commercial staff to provide high level Data Center & Cloud expertise. He/ She will be working directly with clients, vendors and the technical team. As a DC/Cloud Specialist, the person will also share a revenue target with the Sales team and be responsible for ensuring that the product revenue targets are met.

Other responsibilities includes:

Work with cross-functional teams to lead and manage the commercialization and timely delivery of products

Work with senior decision makers at a range of major clients, articulating the benefits of Outsourcing and/or Cloud Technology

Manage Cloud product revenue, goals and achievement – will be responsible for tracking Cloud P & L and recommend actions to improve profitability.

Understand market dynamics and competitive landscape that affect product demand and direction, using it as feedback to drive attractiveness of Cloud products

Ensures the positioning of the company’s Data Center & Cloud Infrastructure services to align with client’s business needs

Gather technical, financial, market and other relevant information to create compelling products and services for the customer base, in line with company product roadmap

Develop and drive marketing campaigns and lead generation activities to maximize revenue contribution of the Cloud business to the company

Initiate and implement sales and other training programs to increase revenue and profit

Engage internal stakeholders to communicate features and benefits of the services and products developed.

Prioritize activities according to revenue generation/corporate strategy

Undertake other projects and roles as required from time to time by senior management

Develop and support effective communication mechanism between the project teams and the rest of the organization.

Qualifications & Competencies Required:

Bachelor’s Degree in Computer Sciences or Engineering

Possession of an MBA will be an added advantage

At least five (5) years experience in product management, technical product sales/services or product development

Familiar with telecoms and hosting markets

Good knowledge of virtualisation products, cloud market and the various cloud propositions

Evidence of successful product launch and full lifecycle management

Evidence of total ownership of a product: Support all supply chains in the company – sales, operations, finance and marketing, as a product owner

Demands of the job:

Ability to prepare/present business cases with financials at the product launch

Ability to track/manage product P&L once launched

Excellent customer, supplier and external relations

Excellent Presentation Skills (at C Level)

Proficient use of Microsoft Office suite

Attention to Details

Highly Organised

Excellent Communication skills

Team Oriented and Leadership skills

High Tolerance for Stress

Relationship Builder

High level of Integrity

Time and Priority Management Skills.

People Management and Negotiation skills.

Superior analytical Skills.

Demonstrates independent ownership and management of tasks.

Strong level of professionalism in dealing with highly confidential information

Data Centre & Cloud Solutions Specialist

Job Title:

Data Centre & Cloud Solutions Specialist

Department:

Technical

Responsibilities

The DC & Cloud Solutions Specialist will be responsible for coordinating and performing installations, preventive and remedial maintenance of servers configured in clustered environments, located within a computing environment. He/She will interface with hardware vendors to establish successful integration of equipment into associated systems and provide top level technical expertise and support for all services.  He/she will also work with the technical department to develop hardware configuration test plans to support implementation efforts.

Other responsibilities includes:

Responsible for monitoring and ensuring maximum uptime on existing hardware/networks.

Performing as needed, hardware/network maintenance or configuration changes as directed.

Responsible for ensuring proper deployment of new hardwares, including servers, switches and storage arrays.

Provide quick and timely updates to work tickets, and provide prompt responses to requests

Identify opportunities for improvements in efficiency and responsiveness, makes recommendations and implements efficiencies as necessary.

Ensure orderliness, maintains accurate hardware inventory records and publishes best practice procedures for operations.

Qualifications & Competencies Required:

Bachelor’s Degree in Computer Sciences or Engineering

At least five (5) years’ specific experience in related field.

Certifications such as CCIE, CCNA, EMCIE, EMCTA, VCP, etc. are given a preference

Solid understanding of network deployment process.

The individual needs to understand the basics of PXE booting, TFTP, DHCP and HTTP. WDS/WAIK for windows deployment is a plus.

Solid understanding of Linux. Any Linux, but preferably RedHat variants. The person needs to know how to install Linux and manage it.

Individual MUST have advanced Linux experience, understanding Linux infrastructure technologies including WSRR, WODM, OpenAM, PostgreSQL, Mule, LDAP and WMQ.

Expert level knowledge in all Cisco switching products, as well as Cisco UCS and Nexus 1000v.

Expert level knowledge in Vmware, vCenter, SRM, ESX Virtualization, EMC VNX, Isilon SANCitrix XenApp / XenDesktop, Active Directory infrastructure technologies, Hyper-V and KVM.

Should have hands-on experience with Cisco UCS compute cluster, Cisco 1000v VSM  within vSphere 5.

Strong knowledge in all other areas of: Data Center Networking Design & planning, Layer2 network design and architecture including expertise with switching and/or routing platforms from Cisco, SAN switching

Expert knowledge in VCE Vblock cloud infrastructure, IaaS (infrastructure as a service) BaaS (Backup as a service), RHEL (Red Hat Enterprise Linux) cloud implementation

Solid understanding of a chassis/hardware installation process including changing the hardware components/configuration (hard drive, Memory, CPU, PCI cards).

Should have deployed VCE VBLOCK 100,300 and 700.

Good knowledge and ability to debug hardware problems – for example, if a node does not boot, the person needs to identify whether the problem is hardware (maybe like a bad DIMM), or the software.

Individual will need some POST and OS boot experience.

Scripting in any of the following is a plus – Perl, Python, Bash, XML, XPATH

Windows management (AD, DHCP server, WDS), will be an added advantage.

Demands of the job:

Ability and willingness to work long hours and meet tight deadlines

Ability to work with minimal supervision

Assertive, proactive and take initiative

Good research skills

High energy

Detail consciousness/Accuracy

High integrity and passionate about work

Good judgment

Confident

Network Management System Lead

Job Title:

Data Centre & Cloud Solutions Specialist

Department:

Technical

Reporting Line:

Head, Information Technology

Responsibilities

The NMS Lead will be responsible for the OSS operations including but not limited to network inventorisation, service provisioning, network configuration, monitoring, surveillance and fault management support on the elements and components of the Main One network. He/She will ensure high performance of the Converged Network Services for the success of the companys.

Other responsibilities includes:

InfoVista  utilization optimization, management and  integration with other telecom/BSS system

Trouble ticketing system design, development and implementation for the business.

Design, development  and maintenance/operations of Billing solutions for the business

Implementation of Real time Video wall dash board for but not limited to Network Service management center

Delivering full Service Assurance and service fulfilment solutions

Overall OSS solution architect design, development and delivery

Ensure that vendor implementation is aligned with strategy and solution architecture

Ensure that all projects managed are met on time and within budget

Finalize all OSS related business processes (service provisioning and activation, configuration, inventory management, service management.

Participates in and drives design sessions with vendors and with internal resources.

Creates and maintains the Use Cases, Interface Specifications, and Functional Requirements Document

Drives the technical resolution of issues arising from changes to scope, requirements, design, etc.

Reviews the Technical Architecture documents to ensure all required functionality is implemented

Works with Documentation to ensure accurate representation of design and capability within technical publications

Perform technical and functional presentations different departments

Review and contribute to implementation design documents

Qualifications & Competencies Required:

Bachelor’s Degree in Applied Computer Science or Communications Engineering or related field

Minimum of 6 years working experience with at least 4 years in the telecommunications sector and 2 years in managing OSS projects

Strong knowledge in data Communication and Data Networks

Experience in IT integration, Telecom billing, OSS, Call Center, and CRM solution definition, design, and development

Functional expertise in business process reengineering, transformation, organizational design/change management, implementation planning and execution, migration and conversion, testing and/or training

Experience with designing, developing, enhancing and supporting production applications

Full SDLC knowledge is a must

Ability to adapt to emerging industry leading information management technologies 

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