**Job Summary:**
Provides operational support across iHeartMedia Local Sales and Support teams, working closely with the SVP of Sales Operations, Executive Management team and Local BU leads\.
+ **General Responsibilities**
- Directly supports the SVP, Sales Operations team
- Proactively provides consulting at the business unit\-level
- Contributes to the development of best practices for company
- Proactively identifies and builds process improvements
- Interfaces with business, finance & sales leads, as well as the Salesforce development team and IT teams to aid in all sales operations activities
+ **Salesforce related Responsibilities \(Note: Salesforce training will be provided to applicant upon hiring if needed\):**
- Define reports and dashboards in Salesforce and interpret the data to aid in strategic decision making
- Work with sales/support teams to understand their workflows and how to best integrate salesforce
- Work with iHeartMedia’s Salesforce development team to define development requirements, confirm successful implementation and ensure timely delivery
- Track Salesforce usage compliance across the local team
- Answer basic Salesforce process related questions from sales/support teams
+ **Sales Process related Responsibilities:**
- Define documentation of each team’s sales process
- Define training documents for all sales processes and systems
- Assist with definition and maintenance of the Local’s team’s onboarding process
**REQUIRED EXPERIENCES**
+ 10\-15 years plus of progressive experience in Sales Operations or Sales Finance in a business\-to\-business sales environment
+ Experience with Salesforce\.com and other CRM tools
**REQUIRED ABILITIES**
+ Masters change through adaptability and resilience: Flexible and able to adapt to changing priorities and deadlines imposed by rapid business changes, including the ability to multi task and juggle many competing priorities and deadlines
+ Communicates effectively: Demonstrated ability to communicate precisely and effectively with all levels within an organization
+ Comfortable with ambiguity, yet practical when it comes to implementing strategy and rolling out ideas: The ability to think strategically, formulate plans, articulate recommendations and manage multiple projects simultaneously in a dynamic and unstructured environment
+ Fosters collaboration _:_ Manage extensive cross\-group coordination at all levels utilizing outstanding people skills, demonstrating both impact and influence\. Ability to effectively work in a highly matrixed environment
+ Establishes credibility: Establishes and maintains effective communications and relationships with key stakeholders; gains their belief in the capability
**THE PERSON**
+ An experienced operator who can build a mission\-critical Sales Operations capability
+ A collaborative thought leader who identifies opportunities for efficiencies and eliminates threats to productivity
+ Passionate curiosity: Actively wonder why things work the way they do and whether those things can be improved upon
+ Unrelenting optimism and constructively tough minded: Is thick skinned and perseverant but not insensitive
+ A simple mind\-set: Can be concise, get to the point, and keep it simple
+ High sense of urgency and entrepreneurial work ethic required to drive business outcomes
**MUST HAVES**
+ SixSigma mentality: a commitment to reducing and eliminating process variations
+ Respected leader who has established business processes that are measurable, verifiable and effective
+ Passionate about working across functions in a way that elevates expectations of excellence
+ Media experience with a proven track\-record in sales operations leadership
+ Can leverage SalesForce
+ A mindset that says “I’ve been there, done that, and here’s how I can help us do better, faster\.”
**GOOD TO HAVE**
+ Consulting background
+ SixSigma Certification
**Location:** New York, NY: 125 West 55th Street, 10019
**Position Type:** Regular
The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status\.
Current employees click here to apply and search by the Job Posting Title\.
iHeartMedia, Inc\. is one of the leading global media and entertainment companies specializing in radio, digital, outdoor, mobile, live events, and on\-demand entertainment and information services across the nation and providing premier opportunities for advertisers\.