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A CYNOPSIS MESSAGE FROM NEULION OTT Just Got Personal Personalization Webinar on December 14th at 12:30PM ET Join NeuLion, UFC and Plush Digital for a lively discussion around personalization features they see driving subscriber activations and engagement...

August was an awesome month, that contained several major milestones as you’ll read below. At nearly 8,000 words, this post is my biggest one yet, but trust me when I say it’s jam packed full of valuable insights. As you’ll read below, some amazing things...

Boy oh boy, have I had to think long and hard about how to start this. In fact, it’s taken me months from the moment I began typing this sentence to get to this point now - which if doesn’t say more about how much things have changed, I don’t know what...

Conversational commerce is making the relationship between businesses and consumers more personal by bringing the customer experience into the context of SMS, WhatsApp, Facebook Messenger and other messaging apps. Joshua Brueckner is an early adopter...

I’m supposed to meet Chloe on the terrace of a Park Avenue Le Pain Quotidien one August afternoon, but like any good starlet, she's running a little late. Something about attending a graduation. By the time she shows up, I already have a coffee on the...