Many eCommerce store owners are searching for the answer to whether SiteGround is a good option for hosting Magento websites, knowing that this company has 10 years’ hosting experience and now serves more than 250,000 domains worldwide. Our editors then help to solve the puzzle by analyzing the provider in the aspects of price, features, uptime, speed and technical support.
The following rating chart, which was carried out in the basis of real customers’ feedbacks and our experienced editors’ practical investigation, shows an overall situation about this host. Check the general information in below.
SiteGround Magento Hosting Review
Website: http://www.siteground.com
Reputation
Feature
Speed
Reliability
Support
Price & Packages
There are 3 Magento hosting packages named as StartUp, GrowBig and GoGeek, which are priced at $9.95/mo, $14.95/mo and $29.95/mo respectively. Now the company is launching an up to 60% discount to reduce the price to $3.95/mo, $7.95/mo and $14.95/mo. Note that the promo price is applicable only to the first invoice.
In addition, people are claimed with 30 days money back guarantee so that they can ask for a prorated refund in the event of unsatisfying with the provided hosting service, which ensures a worry-free and risk-free purchase. What has to be mentioned is that the company only receives credit cards.
Features
Each plan comes with 1 free domain name as well as many useful features including a certain amount of disk space, unlimited monthly data transfer, email accounts and MySQL databases. Still, some differences exist in the 3 plans. Details are stated in the following table.
Feature
StartUp
GrowBig
GoGeek
Visit Times
10,000
25,000
100,000
Disk Space
10 GB
20 GB
30 GB
Hosted Websites
1
Unlimited
Unlimited
SG-Git Easy
SuperCacher
Level 1 Only
All 3 Levels
All 3 Levels
cPanel
Free Daily Backup
1 Copy
30 Copies
30 Copies
Backup & Restore Service
Pre-Installed Git
Regular Price
$9.95/mo
$14.95/mo
$29.95/mo
Discount
60%
47%
50%
Current Price
$3.95/mo
$7.95/mo
$14.95/mo
Besides the basic features, some advanced ones are missed especially in the StartUp plan including shared SSL and PCI compliance. These features are designed to make Magento sites run with safe guard.
Uptime
SiteGround spares no efforts in optimizing its network infrastructure so that customers are able to run their sites in a sound hosting environment. Declaring 99.9% uptime, the company has created unique downtime prevention software which monitors each server’s status in real-time with zero human interaction. Additionally, it employs enterprise-class electrical systems for redundancy with multiple power feeds, power generator and UPS technology.
To check the uptime in real practice, we keep monitoring a medium-sized website hosted with the service for over 6 monthsand come out with the result that the average uptime is 99.96% in the past 30 days.
Speed
The company offers strategic data center locations on the continents of North American, Europe and the Asia-Pacific region. Different locations allow customers to choose the closest one for best website performance. In all locations, there are top-of-the-line hardware, custom-optimized server configuration and all types of plans.
By the same token, we worked out the average server response time for the hosted site, which is approximately 621ms. Technically speaking, this outcome is beyond our expectation because the server response time in hosting market averages about 608ms. For eCommerce sites, a relatively slow page loading speed will no doubt stop visitors coming in.
Technical support
Hosting quality often goes along with customer service. SiteGround holds on to resolve technical or non-technical problems for customers, allowing them to seek help via live chat, toll-free phone call and tickets. The support team is standing by 24×7 to make sure there is always someone to pick up the phone or online chat.
The promised waiting time for answering a live chat and a phone call is within seconds while for tickets is about 10 minutes. Actually, we did an experiment on its live chat support, the waiting time is hard to tell because sometimes it costs no more than 30 seconds but sometimes more than 1 minute.
Is SiteGround Good for Hosting Magento Websites?
To some extent, this host meets the basic demand of Magento users. Just as what we have reviewed, the price is not so high and the uptime is good. However, some defects exist in aspects of features, performance and technical support. For ideal web hosting services, readers are suggested to go to the following listed companies. Learn details in the following table.
Rank
Company
Highlights
Price
1
WebHostingHub
Free domain name
100% customer satisfaction
$47.88/year – annual billing
90 days refund guarantee
cPanel & Softaculous – 1-click installation.
$200 marketing voucher including Google,Twitter
To learn more, visit http://www.webhostinghub.com/
$1.95/mo
2
BlueHost
Free domain name
Support response <30s
24×7 US support
Enhanced cPanel
PHP 5.3.19, suPHP, SSH, CGI, $100 Google AdWords
1-Click installation & Guaranteed 99.9% uptime
To learn more, visit http://www.bluehost.com/
$3.95/mo
3
InMotion Hosting
Automated daily backup
512MB PHP memory
$200 marketing credits
100% satisfaction guarantee
10-year CNET certified – business class web hosting service
24×7 technical support – toll-free telephone, live chat & email
To learn more, visit http://www.inmotionhosting.com/
$3.45/mo
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