Customer Care Assistant
Salary: 30kResponsibilities
Good communication skills / eloquent
Good Customer care relations
One who can work under pressure and can multi task
At least Diploma in IT or IMIS because she will be dealing with IT related issues.
A lady preferred
Duties and Responsibilities are as stipulated below.
Your primary responsibilities will be:-
Respond to client’s requests for assistance
Interact with clients seeking to find out how they are doing, if their issues have already been resolved etc
Follow Helpdesk procedure
Log all Helpdesk interactions with clients
Administer Helpdesk software
Redirect problems to appropriate resource
Identify and Escalate situations requiring urgent attention
Prepare activity reports
Stay current with system information, changes and updates
Communicate and coordinate with Internal departments
Administrative responsibilities.
Receptionist
Salary: 40kMain Duties and Responsibilities:
Receives phones communication
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Maintains reception desk.
Handles petty cash occasionally
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed.
Qualifications:
Diploma in any business course
1 Year
Customer care
How to Apply
Applications to careersinafrika@gmail.com