Posted on: 2012-10-21
Vocational Rehabilitation Assistant I/II
Alias:
Position ID Number:
05-2005
Application Period: 10/16/2012 through 10/26/2012
Position open to: Alaska Residents Only
Department: Labor & Workforce Development
Division: Vocational Rehabilitation
Location: Anchorage
Region: Anchorage/Mat-su
Salary: Level I: $2,696.00
Level II: $3,039.00 Monthly
Range: 10/12
Job Status: Full-Time
Bargaining Unit: GG
Job Description:
The State of Alaska Department of Labor, Division of Vocational Rehabilitation is recruting for a Vocational Rehabilitation Assistant I/II.
The Division of Vocational Rehabilitation (DVR), Debarr Counseling & Evaluation Center Anchorage, is recruiting for a capable, active, self-starting individual to provide paraprofessional administrative and technical support to counselors and evaluators by performing routine, on-going assignments which focus on carrying out substantive technical aspects of vocational rehabilitation services to individuals with disabilities. The successful applicant for this position will be organized, resourceful and able to perform duties within an established framework. Additionally, this person will be able to communicate effectively both verbally and in writing.
The Vocational Rehabilitation Assistant (VRA) will be directly involved in assisting clients, including scheduling appointments and conducting in-office meetings. The VRA will solicit information from clients and maintain detailed records. Additionally, they will assist with the purchase of services and equipment for clients. The VRA will be required to maintain current knowledge on a wide variety of vocational rehabilitation services, including employment opportunities, medical resources, training/education opportunities and other rehabilitation-related subjects.
The VRA will become familiar with and adhere to State of Alaska purchasing procedures, will be responsible for initiating purchases of services, supplies and equipment and will ensure that all fiscal requirements are met. The successful applicant will have a work history that clearly demonstrates professional office experience, attention to detail and the ability to meet varying, sometimes overlapping timelines and goals.
Key Responsibilities include:
- Provide excellent customer service
- Conduct group orientations
- Conduct intake interviews
- Schedule appointments for medical evaluations, vocational workshops
- Function as front desk receptionist on a rotating basis which includes logging in mail and faxes, as well as greeting visitors
- Maintain client files, accurately document service progression
- Make purchases, pay bills in case management system
- Provide assistance to counselors to manage caseload budget
Demonstrated Strengths we are looking for:
- Good customer service skills to include strong communication skills
- Necessary people skills to deal with dissatisfied/angry people on the telephone or in person
- Ability to work with confidential, sensitive information
- Strong organizational skills and effective time management
- Ability to discern and prioritize critical tasks
- Flexibility and willingness to work in an environment with changing priorities
- Ability to multitask, handling a wide range of duties on a daily basis
- Strong attention to detail
- Ability to take the initiative and follow-through on tasks
- Ability to meet varying, sometimes overlapping timelines and goals
- Fluency with MS Office 2007 applications with an emphasis on managing Outlook email, tasks and calendar events
- Experience that demonstrates ability to work well with others
The VRA I is the entry level in the class series where the incumbent learns to apply vocational rehabilitation policies and procedures to provide routine services to individuals with disabilities. The VRA II is the journey level in the class series and requires a solid working knowledge of DVR programs and vocational rehabilitation practices and procedures. Incumbents advance from the VRA I to the VRA II by meeting established agency criteria.
PLEASE NOTE:A typing test must be taken within the six (6) months prior to the interview. Certification of the typing test scores must be available at the time of interview. You can take a typing test at any Alaska Job Center. Job Center locations can be found at this link:
If you are someone who likes a challenge and learning something new every day, and your background and strengths fit this position, then please consider applying. We offer a supportive environment for learning and growth within the workplace.
For more information on the Division of Vocational Rehabilitation and our mission, please review the following web site:
If you are interested in applying for this position, please review the cover letter requirements in the Special Notice section below and complete an applicant profile.
View Class Specifications for this job:
Minimum Qualifications:
Vocational Rehabilitation Assistant I:
High school graduation or the equivalent;
AND
One year of experience performing a variety of office clerical assignments of average difficulty or performing specialized complex clerical work. This experience is met by service as an Administrative Clerk II, Accounting Clerk II, or Administrative Clerk III with the State of Alaska or the equivalent with another employer.
OR
One academic year of education from an accredited college.
Vocational Rehabilitation Assistant II:
One year of entry level experience, learning to provide direct technical and administrative support in the delivery of vocational rehabilitation services. This experience is met by service as a Vocational Rehabilitation Assistant I with the State of Alaska or the equivalent with another employer.
OR
One academic year of education from an accredited college.
Special Notice for Recruitment:
Special Notice: Please Read Carefully
COVER LETTER
The cover letter, located on the Job Qualification Summary of your Workplace Alaska application, must provide the following information:
1. Provide a detailed explanation of how you meet the minimum qualifications listed in the job announcement. Please describe your education and/or work experience as it relates to the minimum qualifications of this position.
2. The cover letter must highlight your knowledge, skills and abilities as they pertain to the key responsibilities and demonstrated strengths bulleted in the job description above. Give a specific example(s) to demonstrate your experience for EACH demonstrated strength.
3. The cover letter will be used as a writing sample and should be formatted in the traditional letter style complete with date, inside address, subject line, salutation, body of letter, complimentary close, and signature block. Applicants are advised to pay particular attention to spelling, punctuation and grammar. Paragraphs in the body of the letter may be numbered or bulleted.
If you do not provide a written response in the Cover Letter section, following these instructions, you will NOT advance to the next step in the recruitment process and your application will be processed as INCOMPLETE.
Applicant Profiles, Job Qualification Summaries and Transcripts will be reviewed to determine if the minimum qualifications are clearly met. If they are not clearly supported, you will not advance to the interview phase of the recruitment.
BENEFITS:
The State of Alaska offers a variety of benefits for eligible employees. Employee benefits are a significant part of the total compensation package. Shown below are just a few benefits received by an eligible State employee.
- Health benefit package, which includes employer contribution toward medical/vision/dental.
- Employer paid Basic Life insurance with additional coverage available.
- Optional long- and short-term disability plans.
- Optional dependent and health care flexible spending accounts.
- Retirement programs with a wide variety of investment options.
- 11 paid holidays.
- 37.5 hour work week.
If you are interested in more information regarding the benefits this position offers please visit .
WORK EXPERIENCE
If using work experience not already documented in your Applicant Profile, also provide the employer name, your job title, dates of employment and whether full-or part-time. Applicant Profiles and Job Qualification Summaries will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education and Training section of the Applicant Profile. If you have not obtained a degree, please indicate the number of credit hours earned in the Degrees Obtained field.
MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
CONFIRMATION PAGE
If you have successfully submitted your application online, a confirmation page will appear telling you the date and time your application was submitted and a confirmation email will be sent to you. If you do not see a confirmation page, or if you do not receive a confirmation email within half hour after submitting your application, call the Division of Personnel and Labor Relations to confirm that it was received successfully. Do make sure that you have the correct email address in your Applicant Profile, and that your spam filter will permit email from the state.ak.us and alaska.gov domains.
Special Instructions for Foreign Education:
Education completed in foreign colleges or universities may be used to meet the above requirements. You must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
Additional Required Information:
Applicants invited to interview will be required to bring the following with them to the interview:
- Resume, with detailed professional work history;
- Names and daytime telephone numbers of three (3) professional references;
- Certification of typing test scores;
- University/college transcripts if using education to meet minimum requirements; and
- Two (2) most recent job performance evaluations. If evaluations are unavailable, please provide two (2) letters of recommendation from past employers.
NOTE:
If applying by hard copy, you must follow the directions below.
Contact Person:
Nate Nicholls
Date required by:
E-Mail Address:
[click on "Apply Online" button]
Mailing Address:
[blank]
Fax Number:
[blank]
Phone Number:
269-3575
To Apply Online:
1.
Assure Minimum Qualifications are met. Carefully read the Minimum Qualifications. If you can answer 'yes' to all of the Minimum Qualifications, or answer 'yes' to all parts of a minimum qualifications substitution group (if any such groups are listed), then you may continue on with this process and register. If you cannot, please DO NOT try to register or apply. Your Applicant Profile will NOT be sent to a hiring manager, and it will NOT be reviewed.
2.
If you are already registered,
First-time applicants only:
3.
Your Workplace Alaska session will time out after 30 minutes.
It is recommended that you prepare your cover letter in advance in Wordpad or similar text processor. When you are satisfied with it, copy it into memory and apply for the job (step #4).
When you get to part 2 of the application, at the "Applicant Letter" field, simply paste in the text that was saved in memory [Ctrl-V]. This technique will speed up your application submission, and reduce the chances of a time-out.
If you get timed out before submitting your application, the data you entered will be lost. Keep your total submission time to less than 30 minutes.
4.
Once you are logged in, you may apply for the position by filling out a Job Qualifications Summary form. First-time applicants see step two.
Note:
Registering captures data common to all openings with Workplace Alaska, so if you have already filled out an Applicant profile, you do not need to do it again. When you have registered, you will have a user name and password and be allowed to apply for a job with Workplace Alaska.
Your Applicant Profile and Job Qualification Summary must be RECEIVED (not postmarked) or SUBMITTED on-line by 5:00 p.m. on the closing date of recruitment. Submissions after this time are not accepted.
To Apply By Hard Copy:
The State of Alaska will also accept printed (hard) copies of the Applicant Profile
and the Job Qualification Summary
through the mail or facsimile (fax).
Please click on the links above for both the Applicant Profile and the Job Qualification Summary, fill them out and fax to the number listed below, or mail to the address listed below. You may also bring your hard copy application in to the street address listed below. If you need the blank forms mailed or faxed to you, please contact us at voice number(s) listed below and we will mail or fax the Applicant Profile and Job Qualification Summary to you.
Division of Personnel Contact Information:
Mailing Address:
Department of Administration
Division of Personnel
PO Box 110201
Juneau, AK
Street Address:
State Office Building, 10th Floor
333 Willoughby Avenue
Juneau, Alaska
Jobs Hot-line and Customer Service:
Relay Alaska:
- 8:00 am to 4:30 pm Monday through Friday excluding State holidays - ( TT/TTD ) - ( Voice phone )
- A recording of vacancies is available 24-hours per day
- (Statewide toll-free number)
- (Juneau and out-of-state callers)
- (fax)
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require special accommodation, auxiliary aides or services, or alternative communication formats call or 465-4095 in Juneau or (TTY) or correspond with the Division of Personnel at the address above.
We are an equal opportunity employer and support workplace diversity.
This job has originated from a member site of TheJobNetwork - TheJobNetwork. Category: Healthcare, Keywords: Rehabilitation Therapist Assistant, Location: ANCHORAGE, AK - 99503