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Amazon CEO Jeff Bezos' annual shareholder letter is out. We're reading it now... To our shareowners: I’m so proud of what all the teams here at Amazon have accomplished on behalf of customers this past year. Amazonians around the world are polishing...

Make your holiday ecommerce prep as simple as possible with these 101 tips. From promotions and discounts to SEO and design, this list covers it all. The 2013 holiday season is looking to be the brightest yet. In fact, based on customer data so far...

The Email Marketing Issue Email can be a great quick, direct and low-cost method to communicate with your customers.  However, many retailers have not yet made the jump to email marketing. Gathering email addresses, creating good content and picking...

Although cart abandonment is an everyday occurrence for e-commerce sellers, the reasoning behind why they’re being abandoned are always changing. Jordan Gal of Carthook.com understands that this is an area e-commerce sellers need to explore to better...

Love your customers. I guess you already know that. But the question is, “do you really love them?” Or you’re just concerned about milking them dry. Think about it. If you truly love them like you claimed, then, why are you in so much a hurry to get...