Help.tenderapp.com

These days, many people prefer self-service support options over contacting customer support through phone or email. Data cited by Capterra revealed 75 percent of customers want to solve product or service issues on their own without having to rely on...

Design standards are not top of mind for you as a customer support professional but they are critical to your customers’ experiences. Your customer wants quick, easy answers to their simple questions. CEB, the insight and technology company that investigates...

Click here to provide feedback by completing a short survey.   Try out the new Office 365 Support Central App for Windows Phone. Watch the guided tour video for more information.   This wiki contains information about tools that can be used to diagnose...

You’ve got questions and we’ve got answers. Here are the top SEO webinar questions answered by our experts. If you missed our Maximizing Your SEO Efforts in 2015 not to worry! You can view the video and webinar slide deck. With limited time, we weren...

While writing clear, coherent help content is a challenge in itself, after some trial and error you’re sure to have it down pat. The question then becomes, where do you go from here? Just like you want to keep adding value to your product, you also...