Service Coordinator U A E
Responsibilities:
Develop training material and hardware kits to train ASP’s on new products. Provide training to ASP’s on running products as required
Keep repair product knowledge up-to-date and provide (remote) technical support for the full product range
Inform and train ASP’s on implementation of Engineering Changes
Monitor ASP repair performance on material consumption and repair quality, report back to EMEA Repair Centers Manager
Key interface between ASP’s and HSM for any escalations
Qualify partners that aspire to become ASP
Create forecast for ASP inventory (based on install base, age of product, historical failure rate etc.)
Based in Dubai office but significant travel required throughout the GCC
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Cyber Project Leader U A E
Responsibilities:
• Manage all assigned projects for compliance to agreement, project quality, customer satisfaction, schedule, risk management, and assist with issue resolutions and resource needs
• Manage day-to-day operation of the assigned projects as per the established agreement, ensure all deliverables are met at specified schedules and due dates. Participate in the contract updates and audits activities
• Participates in the negotiation of contract and contract changes
• Maintain project schedule in H-ICS resource scheduling tool
• Facilitate the procurement of third party hardware/software included in H-ICS project scope
• Responsible for forecasting, reporting both to the customer and the internal organization
• Work with sales pursuit teams during pre-award activities, assists in the development of project scope, cost estimates, price/value positioning, and proposal/ execution presentations within technical capabilities
• Liaison with Sales, Service, and Project key personnel to ensure the cyber security scope is well understood and delivered as committed by Industrial Cyber Security team and to customer satisfaction
• Provide mentoring to the team in fields of technical expertise where appropriate as well as work practices, project status and deadlines, financial deadlines, etc
• Ability to develop strong business relationship with key customer project personnel
• Leverages relationship to improve efficiency, speed, communication, and overall customer experience in doing business with Honeywell Industrial Cyber Security
• Must have ability to negotiate and manage third party contracts
• Maintain technical competency in security/network best practices and project management
• Requires 25-50% travel
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EMEA Strategy Manager U A E
Job Description
The Manager, Strategic Marketing is responsible for leading, managing and directing all of the strategic marketing related activities in the Middle East & Africa region. He/she will work with the EMEA leadership across LOBS and Functions to identify, document and execute a growth strategy for the business as well as vertical components. This will be accomplished by working directly with the local team to develop and execute on the business’ strategic plan.
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Field Service Supervisor U A E
Experience & Qualifications:
Bachelor Degree or Diploma
5 plus years of related support services experience in Honeywell or a related industry
Thorough knowledge of service field operations and financial processes
Expertise in communicating, negotiation and implementing process
Financial Skills - The ability to understand financial data at contract level and identify appropriate actions indicated by variances to ensure key metrics are achieved
Operational Analysis – The ability to obtain relevant information on operational issues from multiple sources, think broadly about those issues and recognize trends/possible cause-effect relationships
Decision Making - The ability to make considered and effective decisions and take clear action to address issues
Execution - The ability to mobilize resources and develop and implement action plans / control mechanisms to achieve desired results and deliver on commitments
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Regional Sales Director U A E
Responsibilities:
Business Relationships: Leverages relationships with the customer in support of local sales strategies; responsible for strategy and execution for assigned geography to achieve results; responsible for allocation of internal and external resources; responsible for approving all goals for sales professionals in assigned area; Partner with marketing to translate STRAP into deployment plans
Sales Process: Provides geographic coordination of sales activities and manages resources to maximize results from identified sales opportunities; Ensure approved sales processes are followed and company procedures and systems are effectively deployed in the geographic area; Provide leadership and appropriate sign-off for strategic sales pursuits; Lead planning and sales forecasting processes with emphasis on Focus 5; Monitors and tracks key sales performance metrics. Lead and shape New Product Introductions, prioritizing speed to market.
Customers: Customer value management and pricing: Analysis of market dynamics and value chain proposition to target defined customer sets; lead effective account management for growth; Facilitating competitive strategy planning with the team; drive key growth initiatives with sales team; Develop relationship with existing and potential key customers; Networks effectively both internally and externally to develop strong relationships with clients and business contacts
People Management: Inspire and motivate a group of sales managers that deliver results; Provide strategic vision to the sales team; Attract, mentor, and develop team members in support of sales excellence; encourages and supports learner driven development; responsible for training, coaching and certification of sales skills and processes; Identify strengths and weaknesses of the sales team and build a high performing team; Strong working relationship with the regional and districts general manager(s). Achieves results through people; Leads change for the betterment of the team; Provide ongoing performance management to encourage others to continuously improve
Results: Growth in the form of new customers and new opportunities at new or existing sites; Target orders and margin above set quota in support of Annual Operating Plan; Accurate forecast of orders & growth opportunities
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Manager Global Real Estate U A E
Portfolio Management & Transactions-
Manage all aspects of the commercial and corporate real estate process (development of real estate strategy; defining and optimizing space requirements and workplace strategies; site selections; negotiations; tenant improvements; property management; dispositions) within the ME&A region
Execute regional real estate plans by partnering with internal (Supply Chain, IT, HR, Legal, HSER) and external real estate providers (transaction, design and project management) lawyers etc to enable the strategic business groups to meet their objectives whilst consistently delivering excellent customer service in a diverse and challenging environment
Managing the integrity of data across the CEE region to enable the proactive portfolio management, deliver on key GRE portfolio metrics and optimize Honeywell’s use of its property assets across the EMEA region, with a strong emphasis on enabling growth whilst also driving productivity
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Account Manager – Sales U A E
Responsibilities:
Managing and developing a brand of established ED&S
Manage partners and system integrators in terms of sales, training and development
Drive marketing initiatives such as seminars, focus meetings and demand generation activities in Dubai directly and through consultants, developers, contractors and customers
Reporting to Middle East Sales Leader Dubai
Liaise with internal stakeholders of environmental and combustion controls (ECC)
Develop and maintain relationships with allocated partners and potential customers’ accounts across the assigned market by monitoring sales and negotiating orders to maximize revenue in accordance with pre-defined targets
Follow up undergoing and upcoming projects with contractors and ensure that allocated partners bid to these projects and follow up thereafter to secure orders to Honeywell ECC products and systems
Maintaining the relationship and continuously visiting MEP consultants to market and specify Honeywell ECC products and systems, and actively seek new business opportunities in line with department targets
Monitor and maximize own sales volume and distribution to meet or exceed annual targets
Seek out competitor information, maintain knowledge of new developments in the market place and communicate information to the Area Sales Manager
Maintain a good understanding of customer needs and expectations and handles all customer complaints or concerns appropriately and in a timely manner to ensure customer satisfaction
Submit weekly and monthly business reports to management, ensure optimum use of online tools and resources as advised by management
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Customer Service Executive U A E
Qualifications
• Fluent Arabic language skills required
• College degree
• 3-4 years experience in a customer service role handling order management within a corporate environment
• Exposure to logistics and sales support is an advantage
• High competence in standard MS Office applications including WORD & EXCEL
• Advanced Excel skills are preferable with basic knowledge of Pivot Tables, VLookup and functions
• Strong command of English both written and spoken
• Experience in Oracle / SAP is an advantage
• Able to multitask and work well under pressure
• A pro-active team player with professional attitude & approach
• Highly customer focused with a "can-do" attitude, always ready to learn
Field Service Supervisor U A E
Responsibilities:
Reach objectives in terms of contract retention, billable hours, productivity, process compliance and margin
Ensure the team’s delivery of agreed services on time, within scope, and within budget
Lead team of direct reports in a common direction. Organizing and leading frequent meetings with the direct reports focusing on performance metrics, customer satisfaction, profitability and process compliance
Maintains customer’s satisfaction at acceptable levels, and resolves customer satisfaction issues
Reviews VOC feedback and takes appropriate proactive actions
Enhance customer satisfaction and comfort by identifying system upgrade opportunities, spot service needs, maintenance contract additions and other sales leads, individually and with his/her assigned team
Ownership for service financial performance of the team. Monitors financial performance on a monthly basis and reviews available to spend versus actuals for different contracts. Continuously improve service operational metrics
Ensures the availability of tools, equipment, and materials required while maintaining and controlling inventory levels
Actively supports the implementation and compliance of productivity enhancing processes related to service delivery, taking ownership to implant these in his or her own scope of responsibility
Lead and manage service team in the effective adoption, implementation and compliance with HBS Global and EMEAI policies, processes, procedures, service tools and business best practices
Set and implement standards (quality processes, service manuals, hour reporting) and ensure that the service team delivers to performance expectations
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Field Service Engineer II U A E
Responsibilities:
Service and maintenance of Honeywell and third party equipment (as per trade expertise)
Prepare the shop drawings and application projects specifically for SLJs
Supervision of field installation, cabling in SLJs
Determine equipment and accessory needs for implementation and inform FSL or FSS in time
Carry out design works, programming of HVAC controllers, Fire Panels, Access Control Panels
Install EBI, prepare graphics and necessary programming works as per specifications
Be ready on the job site during temporary or final acceptance of SLJs
Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed
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Intern Masters E&T U S A
Qualifications
Basic Qualifications:
Must be working towards a Master's degree in information systems, or related discipline.
Due to export restrictions, must be a United States Citizen.
Additional Qualifications:
General programming skills are a plus.
Strong communication skills are preferred
Ability to work in a team environment.
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Senior Administrative Assistant U S A
Qualifications
Basic Qualifications:
High school diploma required
Minimum of 10 years administrative experience supporting executive leaders
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Maintenance Excellence Leader U S A
Qualifications
Basic Qualifications:
• Bachelors Degree in Mechanical, Electrical, or Chemical Engineering preferred or greater than 10 years of experience in successfully significantly improving Maintenance Work Management Processes in an industrial environment.
• Expert skills in SAP PM Planning and scheduling.
• Demonstrated procedure writing and training abilities.
• Minimum 8 years of experience with maintenance and/or plant reliability in support of industrial manufacturing
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Assembly & Test Technician - Rocky Mount, NC U S A
Qualifications
Basic Qualifications:
Due to ITAR regulations, must be U.S. citizen
High school graduate/GED required
Minimum of 2 years hands on experience in manufacturing environment (aerospace preferred). In lieu of minimum of 2 years of manufacturing experience, completion (or in progress) of manufacturing, machining or related vocational programs and/or mechanical skills experience will be considered
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Mechanic II Assembly Phoenix AZ (FAA) U S A
Qualifications
Basic Qualifications:
2 years of experience in manufacturing-related processes.
High School Diploma or GED.
Due to export control restrictions, must be a US Citizen.
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Material Handler II U S A
Qualifications
Basic Qualifications:
High School Diploma or GED
U.S. citizen or permanent resident due to export regulations
One year of experience in material handling
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Manufacturing Technician III U S A
Qualifications
Basic Qualifications:
High school diploma or GED
3 years manufacturing experience
U.S. citizen or permanent resident due to export restrictions
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Assembler II U S A
Qualifications
Basic Qualifications:
High school diploma or GED.
Due to ITAR regulations, must be U.S. Citizen
Candidates must be able to pass required certification tests in areas such as soldering, crimping, and Electro Static Discharge procedures
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Carbon Fabricator – South U S A
Qualifications
Basic Qualifications:
Due to DOT/FAA regulations, candidate must be either a United States citizen or permanent resident alien
Must have High School diploma or GED
3 years experience in a manufacturing environment required or equivalent military experience
In lieu of 3 years of manufacturing environment, an associates technical degree is acceptable
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