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Communication Skills in Pharmacy Practice,A Practical Guide for Students and Practitioners
Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust with future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate, and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice.
by Robert S. Beardsley
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Communication Skills in Pharmacy Practice,A Practical Guide for Students and Practitioners
The Fifth Edition of Communication Skills in Pharmacy Practice helps pharmacy and pharmacy technician students learn the principles, skills, and practices that are the foundation for clear communication and the essential development of trust between them and their future patients. This text's logical organization guides students from theory and basic principles to practical skills development to the application of those skills in everyday encounters. Sample dialogues show students how to effectively communicate and practical exercises fine tune their communication skills in dealing with a variety of sensitive situations that arise in pharmacy practice NEW TO THE FIFTH EDITION: New Pharmacy and Pharmacy Technician Instructor's Manuals available on the textbook's thePoint site help faculty administer and deliver their courses. New chapter on medication safety and communication skills (Chapter 9) offers strategies to reduce medication errors and protect patient safety. New chapter on electronic communication in healthcare (Chapter 13) provides guidelines to avoid common misunderstandings via email and the Internet. Expanded coverage of communication skills and interprofessional collaboration (Chapter 12) helps students learn how to effectively interact with other members of the healthcare team New photographs, illustrations, and tables visually engage students and enhance learning and retention of important concepts.
by Robert S. Beardsley
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Communication Skills in Pharmacy Practice,A Practical Guide for Students and Practitioners
This updated fourth edition focuses on communication skills for pharmaceutical care. Designed to meet the needs of pharmacy programmes, the book presents communication concepts, theories and skills and then provides sample dialogues and practical exercises for direct application of the material. The text features different models of communication, case studies, and gives examples of one-to-one counselling between pharmacist and patient, as well as working with roles related to effective communication with other health care professionals. Added charts, updated tables and checklists visually enhance the book. Other noteworthy additions include material on how to work with language barriers, persons with disabilities and cross-cultural issues.
by William N. Tindall
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e-Study Guide for: Communication Skills in Pharmacy Practice by William N. Tindall, ISBN 9780781765985,
Never Highlight a Book Again! Just the FACTS101 study guides give the student the textbook outlines, highlights, practice quizzes and optional access to the full practice tests for their textbook.
by Cram101 Textbook Reviews
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Communication Skills for Pharmacists,Building Relationships, Improving Patient Care
Communication Skills for Pharmacists: Building Relationships, Improving Patient Care, 3rd edition, includes new material that will help student pharmacists and practicing pharmacists develop the communication skills they need for providing high-quality care. Key Features: * 15 chapters from the 2nd edition covering key communication skills for pharmacists: listening and empathic responding, supportive communication, persuasive communication, assertiveness, managing conflict, helping patients accept the behavior changes needed to manage their illness, and becoming culturally competent to provide quality care for all patients. * A new chapter on how to communicate about sensitive topics that patients may find difficult to discuss because of embarrassment, cultural beliefs, or fear of social stigma. * Another new chapter on how limited literacy or limited health literacy can affect patient outcomes, and how pharmacists can identify and help overcome such limitations in their patients. * Expansion of the chapter on managing change, emphasizing the use of motivational interviewing. * Dozens of examples of good and bad pharmacist-patient and pharmacist-physician dialogues.* Guidelines on how to contact, build rapport with, and discuss drug-related problems with a physician. * Questions for reflection at the end of each chapter.
by Bruce A. Berger
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Interpersonal Communication in Pharmaceutical Care,
Interpersonal Communication in Pharmaceutical Care shows readers how to communicate better with patrons and patients in hospital and retail pharmacy locations. Author Helen Meldrum, who has been teaching interpersonal skills to pharmacy students and practitioners since the early 1980s, uses actual scenarios to demonstrate basic communication skills. These “real life†examples illustrate communication problems from the perspectives of pharmacy workers and their subsequent efforts to improve the lines of communication with patrons. Yet the case studies do more than depict actual dialogue between pharmacists and their customers and patients; they address improved communication between co-workers, a vital aspect of providing excellent pharmacy practice. Throughout Interpersonal Communication in Pharmaceutical Care, the reader finds how important it is to replace negative communication with more effective choices. These conversations prepare readers to act--not react--when faced with difficult persons or situations in pharmacy settings. Interpersonal Communication in Pharmaceutical Care is a resource of how to improve communication in pharmacy practice. Pharmacists who analyze the scenarios in this book can more readily identify effective responses to challenging situations in hospital and retail practice. The interpersonal skills section covers such fundamentals as: Basic speaking and listening skills Responsible assertive communication skills Counseling skills Interprofessional problem-solving skills Conflict management skills Collaborative communication skills Truly a unique book due to its practical nature, Interpersonal Communication in Pharmaceutical Care is appropriate for all pharmacy practitioners from the level of technician through supervisor. Because the cases featured are transcripts of actual interactions between pharmacists, customers, and co-workers, readers can identify with the situations and begin to effectively change their communication methods with satisfactory results--for the patron or patient and the pharmacist.
by Helen Meldrum
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Clinical Skills for Pharmacists,A Patient-Focused Approach
Covering the skills needed for pharmaceutical care in a patient-centered pharmacy setting, Clinical Skills for Pharmacists: A Patient-Focused Approach, 3rd Edition describes fundamental skills such as communication, physical assessment, and laboratory and diagnostic information, as well as patient case presentation, therapeutic planning, and monitoring of drug intake. Numerous case examples show how skills are applied in clinical situations. Now in full color, this edition adds more illustrations and new coverage on taking a medication history, physical assessment, biomarkers, and drug information. Expert author Karen J. Tietze provides unique, pharmacy-specific coverage that helps you prepare for the NAPLEX and feel confident during patient encounters. Coverage of clinical skills prepares you to be more involved with patients and for greater physical assessment and counselling responsibilities, with discussions of communication, taking a medical history, physical assessment, reviewing lab and diagnostic tests, and monitoring drug therapies. A logical organization promotes skill building, with the development of each new skill building upon prior skills. Learning objectives at the beginning of each chapter highlight important topics. Self-assessment questions at the end of each chapter help in measuring your comprehension of learning objectives. Professional codes of ethics are described in the Ethics in Pharmacy and Health Care chapter, including confidentiality, HIPAA, research ethics, ethics and the promotion of drugs, and the use of advance directives in end-of-life decisions. Numerous tables summarize key and routinely needed information. Downloadable, customizable forms on the companion Evolve website make it easier to perform tasks such as monitoring drug intake and for power of attorney. A full-color design and an increase to 150 photos and drawings better illustrates concepts, techniques, and equipment. Updated Taking Medication Histories chapter includes added coverage of the data to obtain while taking a medication history, as well as additional sections on obtaining medication names, on-demand medication information, and the pharmacist's role in immunization. Updated and expanded Physical Assessment Skills chapter includes detailed descriptions of commonly used equipment and vital signs, with more pharmacist-specific examples, so you can feel more confident in handling real-life situations. Updated Researching and Providing Drug Information chapter reflects current technology and information sources, and includes review questions on drug information. A new biomarker section in the Review of Laboratory and Diagnostic Tests chapter aids in treatment planning, explaining the different types of biomarkers and how they are used. Skills checklists cover how to perform clinical skills, such as developing a monitoring plan. Application activities at the end of each chapter include more case studies to help you apply concepts and solve problems. A Chapter Acronym Index conveniently located on the front and back inside covers offers easy lookup for many commonly used acronyms and their definitions. Video clips on the companion Evolve website show a pharmacist performing various clinical skills, including history taking and physical assessment. Animations on Evolve show key disease states and highlight other relevant concepts, and an audio glossary includes pronunciations of 241 terms.
by Karen J. Tietze
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Developing Clinical Practice Skills for Pharmacists,
Developing Clinical Practice Skills for Pharmacists helps student pharmacists gain the insight they need to cultivate informed, compassionate and effective patient care.
by Kimberly A. Galt
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Fundamental Skills for Patient Care in Pharmacy Practice,
Fundamental Skills for Patient Care in Pharmacy Practice enables students and new pharmacists to master the skills associated with clinical care in either the inpatient or outpatient setting. In accessible steps, this valuable resource provides the tools for gaining medication histories from patients and counseling them on the most effective and safe manner to take medications. Each chapter explores the background and practice of a critical skill, tools that aid in its development and mastery, and tips for success. Students and pharmacists will come away with the knowledge to identify drug-related problems and formulate plans for solutions to these problems. Fundamental Skills for Patient Care in Pharmacy Practice prepares future pharmacists to communicate effectively in verbal and written formats with health professionals and special patient populations as they prepare and present SOAP notes, patient cases, and discharge counseling.
by Clinical Pharmacy Specialist Ambulatory Care Beaumont Hospital Colleen Doherty Lauster
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Pharmaceutical Practice,
This comprehensive book covers a wide range of subjects relevant to pharmacy practice, including communication skills, managing a business, quality assurance, dispensing, calculations, packaging, storage and labeling of medicines, sterilization, prescriptions, hospital-based services, techniques and treatments, adverse drug reactions, pharmacoeconomics, and medicines management. Features useful appendices on medical abbreviations, pharmaceutical Latin terms, weights and measures, and presentation skills. This is a core text for pharmacy practice and dispensing modules of the pharmacy curriculum Covers key exam material for essential review and test preparation Features a user-friendly design with clear headings, chapter summaries, helpful boxes, and key points Text restructured with 14 new or radically revised chapters. All text revised in light of current pharmaceutical practice. New design using two colours.
by Arthur J. Winfield
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Pharmacy Practice,
Today's pharmaceutical services are patient-oriented rather than drug-oriented. This shift towards patient-centred care comes at a time when healthcare is delivered by an integrated team of health workers. Effective pharmacy practice requires an understanding of the social context within which pharmacy is practised, recognising the particular needs and circumstances of the users of pharmaceutical services and of pharmacy's place within health service provision. Designed for undergraduate and postgraduate pharmacists, Pharmacy Practice provides a background to the social context of pharmacy including: * the development of pharmacy practice * international dimensions of pharmacy practice * health, illness, and medicines use * professional practice * meeting the pharmaceutical care needs of specific populations * measuring and regulating medicines use * research methods, evaluation, audit and clinical governance
by Kevin M. G. Taylor
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Social Skills in Interpersonal Communication,
Following the success of editions one and two, this revised, updated and extended edition of Social Skills in Interpersonal Communication will continue as the core textbook for students of interpersonal communication. The professional groups for whom these skills are most important include counsellors, psychiatrists, doctors, nurses, social workers, psychologists, teachers, occupational and speech therapists, physioptherapists and industrial personnel. New chapters in the third edition include the increasingly popular area of interpersonal influence and there is a chapter on the theoretical basis of the authors' approach.
by Owen Hargie
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Writing, Speaking, & Communication Skills for Health Professionals,
Strong communication skills are required of today's health care practitioners. This guide contains practical advice on a broad range of essential communication skills for health-care practitioners.
by Stephanie Barnard
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Ethical Responsibility in Pharmacy Practice,
by Robert A. Buerki
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A Text Book of Clinical Pharmacy Practice,Essential Concepts and Skills
The Majority Of Clinical Pharmacy Textbooks Focus On Disease States And Applied Therapeutics. This Book Is Different. It Aims To Provide Readers With A Comprehensive Description Of The Concepts And Skills That Are The Foundation For Current Clinical Pharmacy Practice. It Seeks To Answer The Question How Do Clinical Pharmacists Practice? Rathar Than What Do Clinical Pharmacists Need To Know About Drugs And Therapeutics? The Book Is Divided Into Three Sections, And Each Chapter Is Self-Contained And Can Be Read Independently. Section I Provides An Overview Of The Current Status Of Clinical Pharmacy Practice In India And Other Countries. Section Ii Includes Chapters On The Key Concepts, Skills And Competencies Required For Effective Clinical Practice. Section Iii Covers Topics Of Interest To Graduate And Postgraduate Students, And More Experienced Clinical Pharmacists And Researchers.This Book Will Be Useful For All Students Of Pharmacy And Pharmacists Working In Hospital Pharmacy, Community Pharmacy, Drug Or Medical Information, Clinical Research, Government And Nongovernment Organisations, Teaching And Research.
by G. Parthasarathi
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