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Deploying Cisco Wide Area Application Services,
A comprehensive guide to designing and deploying Cisco WAN services for scalable, transparent application acceleration and WAN optimization.
by Zach Seils
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Cisco Unified Customer Voice Portal,Building Unified Contact Centers
Cisco Unified Customer Voice Portal Building Unified Contact Centers Rue Green, CCIE® No. 9269 The definitive guide to deploying Cisco Unified Customer Voice Portal IVRs in any contact center environment Thousands of companies are replacing legacy ACD/TDM-based contact centers with pure IP-based unified contact center solutions. One of these solutions is quickly earning market leadership: Cisco Unified Customer Voice Portal (CVP). Now, one of the leading Cisco CVP experts brings together everything network and telephony professionals need to successfully implement production Interactive Voice Response (IVR) solutions with CVP: architectural guidelines, deployment best practices, detailed insights for design and sizing, and more. CCIE Rue Green guides you through designing unified contact centers with CVP, and deploying proven infrastructures to support your designs. The author first explains CVP’s architecture, outlining its key advantages and opportunities for integration and illuminating the design challenges it presents. Next, he guides you through addressing each of these challenges, covering all CVP components and tools and offering detailed insights available in no other book. Using this book’s detailed working configurations and examples, you can minimize configuration errors, reduce downtime, strengthen monitoring, and drive maximum value from any CVP-based unified call center solution. Rue Green, CCIE No. 9269 (Routing & Switching and Voice), CISSP, MCSE, MCITP is a Technical Leader for the Customer Collaboration Service Line within Cisco Advanced Services, where he focuses on unified contact center architectures and deployment methodologies. He currently acts in a delivery architect role for Unified CVP, Unified ICM, and Cisco Unified Communications Manager for Unified Contact Center Solutions. He has spent the last 21 years working within different roles related to the architecture, design, and implementation of large voice and data networks, including several years working with complex contact center solutions. · Discover CVP’s powerful capabilities and advantages · Understand how CVP’s components fit together into a unified architecture · Utilize CVP native components: Call Server, VXML Server, Reporting Server, Operations Console Server, and Cisco Unified Call Studio · Integrate non-native components such as IOS devices, Unified ICM, UCM, content load balancers, and third-party servers · Choose the right deployment model for your organization · Implement detailed call flows for Standalone, Call Director, Comprehensive, and VRU-only deployment models · Design Unified CVP for high availability · Efficiently deliver media via streaming, caching, and other techniques · Address crucial sizing, QoS, network latency, and security considerations · Successfully upgrade from older versions or H.323 platforms · Isolate and troubleshoot faults in native and non-native CVP components · Design virtualized Unified CVP deployments using UCS This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
by Rue Green
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Cisco ISE for BYOD and Secure Unified Access,
Implement state-of-the-art identity-based security with Cisco Trusted Security and Identity Services Engine * *Covers pioneering Cisco products in one of today's fastest-growing security categories *Shows how to differentiate network access based on device types, user attributes, or location * Includes step-by-step wired and wireless configurations *Shows how to configure device profiling, endpoint posture assessments, and guest services *Demonstrates enforcement via dynamic VLAN assignment, downloadable ACLs, and Secure Group Access/Secure Group Tags. Using Cisco Secure Unified Access Architecture and Cisco Identity Services Engine, you can secure and regain control of borderless networks in a Bring Your Own Device (BYOD) world. This book covers the complete lifecycle of protecting a modern borderless network using these advanced solutions, from planning an architecture through deployment, management, and troubleshooting. Cisco ISE for BYOD and Secure Unified Access begins by reviewing the business case for an identity solution. Next, you'll walk through identifying users, devices, and security posture; gain a deep understanding of Cisco's Secure Unified Access solution; and master powerful techniques for securing borderless networks, from device isolation to protocol-independent network segmentation. You'll find in-depth coverage of all relevant technologies and techniques, including 802.1X, profiling, device onboarding, guest lifecycle management, network admission control, RADIUS, and Security Group Access. Drawing on their cutting-edge experience supporting Cisco enterprise customers, the authors present detailed sample configurations to help you plan your own integrated identity solution. Whether you're a technical professional or an IT manager, this guide will help you provide reliable secure access for BYOD, CYOD (Choose Your Own Device), or any IT model you choose.
by Aaron T. Woland
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Deploying Cisco Wide Area Application Services,
Implement advanced WAN optimization, application acceleration, and branch virtualization with Cisco WAAS 4.1 This book brings together all the information you need to design and deploy scalable, transparent application acceleration, WAN optimization, and branch virtualization solutions with dramatically improved Wide Area Application Services (WAAS) 4.1 products from Cisco®. Cisco WAAS insiders Joel Christner, Zach Seils, and Nancy Jin systematically cover new WAAS software enhancements that enable far better performance, simplified workflow, and improved manageability. They introduce powerful new solution components including application-specific acceleration techniques, hardware form factors, and virtualization. They also thoroughly explain recent architectural improvements that provide a solid foundation for future WAAS solutions. The authors begin by reviewing the underlying technologies that comprise today’s Cisco WAAS solution. Next, drawing on extensive personal experience, they walk through collecting requirements, designing effective solutions, integrating WAAS into existing networks, and configuring WAAS 4.1 software. This book is replete with real-world implementation examples and case studies– including extensive coverage of network, branch office, and data center integration. One step at a time, you’ll learn how to deploy Cisco WAAS in a scalable, transparent, and seamless fashion: one that addresses both your business and technical challenges. Thoroughly understand WAAS 4.1’s capabilities, and learn how to use and manage it effectively Understand both the Cisco WAAS appliance and router-integrated network module hardware family Quickly deploy WAAS in lab or production pilot environments to quantify its potential benefits Size, design, and deploy Cisco WAAS for maximum performance and value in your enterprise network Compare and select design options for branch office and data center network integration Deploy the WAAS Central Manager and accelerator WAAS devices Implement centralized authentication, authorization, alarm management, monitoring, and reporting Configure WAN optimization with the Application Traffic Policy Manager Configure, verify, and manage application acceleration Leverage WAAS 4.1’s powerful new branch office virtualization capabilities Quickly troubleshoot WAAS problems using Cisco’s own best practices This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.
by Zach Seils CCIE No. 7861
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SAP on the Cloud,
This book provides an introduction to the various facets of building and operating an SAP infrastructure exploiting Cloud technologies. It describes and discusses the latest developments and challenges and suitable solutions, and also outlines future trends where possible. To ensure that this book is also useful to readers who do not consider themselves experts in this area, this book explains in detail the backgrounds of the various solutions. Also, practice-oriented case studies are provided throughout the book in order to make the reader aware of essential but perhaps less obvious points. However, the book concentrates exclusively on the set up and operation of the SAP infrastructure. It does not give details on how to install and customize the SAP software, nor does it deal with the much more complex tasks involved in business process implementation and reengineering.
by Michael Missbach
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Cloud Computing,Automating the Virtualized Data Center
The complete guide to provisioning and managing cloud-based Infrastructure as a Service (IaaS) data center solutions Cloud computing will revolutionize the way IT resources are deployed, configured, and managed for years to come. Service providers and customers each stand to realize tremendous value from this paradigm shift—if they can take advantage of it. Cloud Computing brings together the realistic, start-to-finish guidance they need to plan, implement, and manage cloud solution architectures for tomorrow’s virtualized data centers. It introduces cloud “newcomers†to essential concepts, and offers experienced operations professionals detailed guidance on delivering Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). This book’s replicable solutions and fully-tested best practices will help enterprises, service providers, consultants, and Cisco partners meet the challenge of provisioning end-to-end cloud infrastructures. Drawing on extensive experience working with leading cloud vendors and integrators, the authors present detailed operations workflow examples, proven techniques for operating cloud-based network, compute, and storage infrastructure; a comprehensive management reference architecture; and a complete case study demonstrating rapid, lower-cost solutions design. Cloud Computing will be an indispensable resource for all network/IT professionals and managers involved with planning, implementing, or managing the next generation of cloud computing services. Venkata (Josh) Josyula, Ph.D., CCIE® No. 13518 is a Distinguished Services Engineer in Cisco Services Technology Group (CSTG) and advises Cisco customers on OSS/BSS architecture and solutions. Malcolm Orr, Solutions Architect for Cisco’s Services Technology Solutions, advises telecoms and enterprise clients on architecting, building, and operating OSS/BSS and cloud management stacks. He is Cisco’s lead architect for several Tier 1 public cloud projects. Greg Page has spent the last eleven years with Cisco in technical consulting roles relating to data center architecture/technology and service provider security. He is now exclusively focused on developing cloud/IaaS solutions with service providers and systems integrator partners. · Review the key concepts needed to successfully deploy clouds and cloud-based services · Transition common enterprise design patterns and use cases to the cloud · Master architectural principles and infrastructure designs for “real-time†managed IT services · Understand the Cisco approach to cloud-related technologies, systems, and services · Develop a cloud management architecture using ITIL, TMF, and ITU-TMN standards · Implement best practices for cloud service provisioning, activation, and management · Automate cloud infrastructure to simplify service delivery, monitoring, and assurance · Choose and implement the right billing/chargeback approaches for your business · Design and build IaaS services, from start to finish · Manage the unique capacity challenges associated with sporadic, real-time demand · Provide a consistent and optimal cloud user experience This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers. Category: Cloud Computing Covers: Virtualized Data Centers
by Venkata Josyula
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CCNA Data Center DCICT 640-916 Official Cert Guide,
CCNA Data Center DCICT 640-916 Official Cert Guide CCNA Data Center DCICT 640-916 Official Cert Guide from Cisco Press enables you to succeed on the exam the first time and is the only self-study resource approved by Cisco. A team of leading Cisco data center experts shares preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. This complete, official study package includes --A test-preparation routine proven to help you pass the exam --“Do I Know This Already?†quizzes, which enable you to decide how much time you need to spend on each section --Part-ending exercises, which help you drill on key concepts you must know thoroughly --The powerful Pearson IT Certification Practice Test software, complete with hundreds of well-reviewed, exam-realistic questions, customization options, and detailed performance reports --Study plan suggestions and templates to help you organize and optimize your study time --A final preparation chapter that guides you through tools and resources to help you craft your review and test-taking strategies Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this official study guide helps you master the concepts and techniques that ensure your exam success. The official study guide helps you master topics on the CCNA Data Center DCICT 640-916 exam, including --Cisco data center concepts: architectures, devices, layers, modular design, vPC, FabricPath, Cisco Nexus switches, and more --Data center unified fabric: FCoE, multihop, VIFs, FEX, and setup --Storage networking: concepts, targets, verification, connectivity, zoning, setup, and configuration --Data center virtualization: servers, devices, and Nexus 1000V, including setup and operations --Cisco Unified Computing: concepts, discovery, connectivity, setup, and UCSM --Data center network services: ACE load balancing, virtual context, HA, management, global/local solutions, and WAAS The CD-ROM contains more than 450 practice questions for the exam, memory table exercises and answer keys, and a study planner tool. Includes Exclusive Offer for 70% Off Premium Edition eBook and Practice Test Pearson IT Certification Practice Test minimum system requirements: Windows XP (SP3), Windows Vista (SP2), Windows 7, or Windows 8; Microsoft .NET Framework 4.0 Client; Pentium class 1GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases
by Mike Brown
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Cisco NAC Appliance,Enforcing Host Security with Clean Access
Cisco NAC Appliance Enforcing Host Security with Clean Access Authenticate, inspect, remediate, and authorize end-point devices using Cisco NAC Appliance Jamey Heary, CCIE® No. 7680 Contributing authors: Jerry Lin, CCIE No. 6469, Chad Sullivan, CCIE No. 6493, and Alok Agrawal With today's security challenges and threats growing more sophisticated, perimeter defense alone is no longer sufficient. Few organizations are closed entities with well-defined security perimeters, which has led to the creation of perimeterless networks with ubiquitous access. Organizations need to have internal security systems that are more comprehensive, pervasive, and tightly integrated than in the past. Cisco® Network Admission Control (NAC) Appliance, formerly known as Cisco Clean Access, provides a powerful host security policy inspection, enforcement, and remediation solution that is designed to meet these new challenges. Cisco NAC Appliance allows you to enforce host security policies on all hosts (managed and unmanaged) as they enter the interior of the network, regardless of their access method, ownership, device type, application set, or operating system. Cisco NAC Appliance provides proactive protection at the network entry point. Cisco NAC Appliance provides you with all the information needed to understand, design, configure, deploy, and troubleshoot the Cisco NAC Appliance solution. You will learn about all aspects of the NAC Appliance solution including configuration and best practices for design, implementation, troubleshooting, and creating a host security policy. Jamey Heary, CCIE® No. 7680, is a security consulting systems engineer at Cisco, where he works with its largest customers in the northwest United States. Jamey joined Cisco in 2000 and currently leads its Western Security Asset team and is a field advisor for its U.S. Security Virtual team. His areas of expertise include network and host security design and implementation, security regulatory compliance, and routing and switching. His other certifications include CISSP, CCSP®, and Microsoft MCSE. He is also a Certified HIPAA Security Professional. He has been working in the IT field for 13 years and in IT security for 9 years. Understand why network attacks and intellectual property losses can originate from internal network hosts Examine different NAC Appliance design options Build host security policies and assign the appropriate network access privileges for various user roles Streamline the enforcement of existing security policies with the concrete measures NAC Appliance can provide Set up and configure the NAC Appliance solution Learn best practices for the deployment of NAC Appliance Monitor, maintain, and troubleshoot the Cisco NAC Appliance solution This security book is part of the Cisco Press® Networking Technology Series. Security titles from Cisco Press help networking professionals secure critical data and resources, prevent and mitigate network attacks, and build end-to-end self-defending networks. Category: Cisco Press–Security Covers: End-Point Security
by Jamey Heary
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Data Center Virtualization Fundamentals,
The complete introductory primer for everyone who wants to successfully deploy and operate Cisco virtualization in modern data centers. * *Introduces and concisely summarizes each virtualization feature, and explains how to deploy it within existing Data Center environments and architectures *Presents realistic case study example solutions and configurations, guiding readers through the key decisions that led to them *Links technology to real use cases *Invaluable for all beginning-to-intermediate Cisco professionals who want to get involved in datacenter virtualization, and all Cisco datacenter certification candidates For many large IT organizations, today's greatest challenge is to drive more value, efficiency, and utilization from data centers. Virtualization is the best way to meet this challenge. This means thousands of Cisco professionals need and want deeper knowledge of how virtualization can be applied in the data center environment. Data Center Virtualization Fundamentals thoroughly introduces the sophisticated virtualization features available throughout Cisco's Data Center portfolio of products. Rather than focusing on a single product or technology, it explores these features as interoperable design tools that can be combined -- without silo boundaries, and together with other solutions such as VMware vSphere -- into a highly efficient architecture for new, expanded, or retrofit data center projects. The authors introduce, define, and thoroughly explore virtualization opportunities made possible by Cisco's Unified Computing System, Nexus switches, MDS 9000 storage switches and directors, Catalyst 6500 switches, and ACE application delivery controllers. They address features including VLAN, VRF, VDC, ACE contexts, vPC, VSS, Fabric Extenders, OTV, VSAN, NPV, NPIV, Unified Fabric (FCoE and DCB), VN-link, virtual services and UCS service profiles. You'll find valuable guidance for: * *Virtualizing data center networks, storage, and servers *Building an end-to-end virtualized data center *Smoothly migrating an existing data center towards greater virtualization *'Bursting' the silos that have traditionally made data centers inefficient Each key concept is illuminated and simplified through realistic use cases, engaging discussions, diagrams, topologies, configuration examples, and verification outputs.
by Gustavo Alessandro Andrade Santana
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Application Administrators Handbook,Installing, Updating and Troubleshooting Software
An application administrator installs, updates, optimizes, debugs and otherwise maintains computer applications for an organization. In most cases, these applications have been licensed from a third party, but they may have been developed internally. Examples of application types include enterprise resource planning (ERP), customer resource management (CRM), and point of sale (POS), legal contract management, time tracking, accounts payable/receivable, payroll, SOX compliance tracking, budgeting, forecasting and training. In many cases, the organization is absolutely dependent that these applications be kept running. The importance of application administrators and the level to which organizations depend upon them is easily overlooked. Application Administrators Handbook provides an overview of every phase of administering an application, from working with the vendor before installation, the installation process itself, importing data into the application, handling upgrades, working with application users to report problems, scheduling backups, automating tasks that need to be done on a repetitive schedule, and finally retiring an application. It provides detailed, hands-on instructions on how to perform many specific tasks that an application administrator must be able to handle. Learn how to install, administer and maintain key software applications throughout the product life cycle Get detailed, hands-on instructions on steps that should be taken before installing or upgrading an application to ensure continuous operation Identify repetitive tasks and find out how they can be automated, thereby saving valuable time Understand the latest on government mandates and regulations, such as privacy, SOX, HIPAA, PCI, and FISMA and how to fully comply
by Kelly C Bourne
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CCNP Security IPS 642-627 Official Cert Guide,
The official, comprehensive assessment, review, and practice guide for Cisco's latest CCNP Security IPS exam -- direct from Cisco * *Covers every new Cisco IPS exam topic, including Cisco IPS software, supporting devices, sensor installation and maintenance, policies, anomaly-based operation, events, virtualization, high availability, high performance, and hardware configuration *CD contains realistic practice tests. *Includes extensive, proven features to help students review efficiently and remember key details. This is Cisco's official, comprehensive self-study resource for preparing for the new CCNP Security IPS exam, one of the four required exams for CCNP Security certification. Designed for intermediate-to-advanced level readers, it covers every objective concisely and logically, with extensive teaching features designed to promote retention and understanding. Readers will find: * *Pre-chapter quizzes to assess knowledge and focus study more efficiently. *Foundation topics sections that explain concepts and configurations, and link theory to actual configuration commands. *Key topics sections calling attention to every figure, table, and list that candidates must know. *Exam Preparation sections with additional chapter review features. *Final preparation chapter providing tools and a complete final study plan. *Customizable practice test library on CD-ROM
by David Burns
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IBM and Cisco: Together for a World Class Data Center,
This IBM® Redbooks® publication is an IBM and Cisco collaboration that articulates how IBM and Cisco can bring the benefits of their respective companies to the modern data center. It documents the architectures, solutions, and benefits that can be achieved by implementing a data center based on IBM server, storage, and integrated systems, with the broader Cisco network. We describe how to design a state-of-the art data center and networking infrastructure combining Cisco and IBM solutions. The objective is to provide a reference guide for customers looking to build an infrastructure that is optimized for virtualization, is highly available, is interoperable, and is efficient in terms of power and space consumption. It will explain the technologies used to build the infrastructure, provide use cases, and give guidance on deployments.
by Jon Tate
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Designing Cisco Network Service Architectures (ARCH) Foundation Learning Guide,(CCDP ARCH 642-874)
Designing Cisco Network Service Architectures (ARCH) Foundation Learning Guide, Third Edition, is a Cisco®-authorized, self-paced learning tool for CCDP® foundation learning. This book provides you with the knowledge needed to perform the conceptual, intermediate, and detailed design of a network infrastructure that supports desired network solutions over intelligent network services, in order to achieve effective performance, scalability, and availability. By reading this book, you will gain a thorough understanding of how to apply solid Cisco network solution models and recommended design practices to provide viable, stable enterprise internetworking solutions. The book presents concepts and examples that are necessary to design converged enterprise networks. Advanced network infrastructure technologies, such as virtual private networks (VPNs) and other security solutions are also covered. Designing Cisco Network Service Architectures (ARCH) Foundation Learning Guide, Third Edition teaches you the latest development in network design and technologies, including network infrastructure, intelligent network services, and converged network solutions. Specific topics include campus, routing, addressing, WAN services, data center, e-commerce, SAN, security, VPN, and IP multicast design, as well as network management. Chapter-ending review questions illustrate and help solidify the concepts presented in the book. Whether you are preparing for CCDP certification or simply want to gain a better understanding of designing scalable and reliable network architectures, you will benefit from the foundation information presented in this book. Designing Cisco Network Service Architectures (ARCH) Foundation Learning Guide, Third Edition, is part of a recommended learning path from Cisco that includes simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led training, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners worldwide, please visit www.cisco.com/go/authorizedtraining. John Tiso, CCIE No. 5162, CCDP is a Product Manager for Cisco Systems. He holds a B.S. Degree in Computer Science and Mathematics from Adelphi University and a Graduate Citation in Strategic Management from Harvard University. John is a published author, has served as a technical editor for Cisco Press, and has participated as a SME for the CCIE program. Prior to Cisco, he was a senior consultant and architect in the Cisco partner channel. · Learn about the Cisco Enterprise Architecture · Create highly available campus and data center network designs · Develop optimum Layer 3 designs · Examine advanced WAN services design considerations · Evaluate SAN design considerations · Deploy effective e-commerce module designs · Create effective security services and IPsec and SSL VPN designs · Design IP multicast networks · Understand the network management capabilities within Cisco IOS Software This book is in the Foundation Learning Guide Series. These guides are developed together with Cisco® as the only authorized, self-paced learning tools that help networking professionals build their understanding of networking concepts and prepare for Cisco certification exams. Category: Cisco Certification Covers: CCDP ARCH 642-874
by John Tiso
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Private Cloud Computing,Consolidation, Virtualization, and Service-oriented Infrastructure
Private cloud computing enables you to consolidate diverse enterprise systems into one that is cloud-based and can be accessed by end-users seamlessly, regardless of their location or changes in overall demand. Expert authors Steve Smoot and Nam K. Tan distill their years of networking experience to describe how to build enterprise networks to create a private cloud. With their techniques you'll create cost-saving designs and increase the flexibility of your enterprise, while maintaining the security and control of an internal network. Private Cloud Computing offers a complete cloud architecture for enterprise networking by synthesizing WAN optimization, next-generation data centers, and virtualization in a network-friendly way, tying them together into a complete solution that can be progressively migrated to as time and resources permit. Describes next-generation data center architectures such as the virtual access-layer, the unified data center fabric and the "rack-and-roll" deployment model Provides an overview of cloud security and cloud management from the server virtualization perspective Presents real-world case studies, configuration and examples that allow you to easily apply practical know-how to your existing enterprise environment Offers effective private cloud computing solutions to simplify the costly and problematic challenge of enterprise networking and branch server consolidation
by Stephen R. Smoot
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Handbook of Cloud Computing,
Cloud computing has become a significant technology trend. Experts believe cloud computing is currently reshaping information technology and the IT marketplace. The advantages of using cloud computing include cost savings, speed to market, access to greater computing resources, high availability, and scalability. Handbook of Cloud Computing includes contributions from world experts in the field of cloud computing from academia, research laboratories and private industry. This book presents the systems, tools, and services of the leading providers of cloud computing; including Google, Yahoo, Amazon, IBM, and Microsoft. The basic concepts of cloud computing and cloud computing applications are also introduced. Current and future technologies applied in cloud computing are also discussed. Case studies, examples, and exercises are provided throughout. Handbook of Cloud Computing is intended for advanced-level students and researchers in computer science and electrical engineering as a reference book. This handbook is also beneficial to computer and system infrastructure designers, developers, business managers, entrepreneurs and investors within the cloud computing related industry.
by Borko Furht
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