https://www.phassociation.org/careers The Pulmonary Hypertension Association (PHA), a dynamic, growing organization serving pulmonary hypertension (PH) patients, their family members and the medical community, is seeking a Director of Web Services. Pulmonary hypertension, a life-threatening illness described as high blood pressure in the lungs, affects people of all ethnic backgrounds and ages. PHA provides high level medical and patient education, raises awareness of PH in the general public and medical community, advocates for legislation, supports research, and helps patients connect with others to end their isolation. PHA is headquartered in Silver Spring, Md., with a staff of approximately 40. In addition the organization currently has four chapters in major metropolitan areas, with more envisioned in the future. The chapters are involved in fund- and awareness-raising achieved through the conduct of special events. Current staffing of the chapters is about 16. The Director reports to the Vice President, Communications, and supervises a full-time Online Tech Support Consultant who works from a remote location. In addition to our primary website, www.phassociation.org, PHA maintains and develops microsites designed to promote specific initiatives, including our Early Diagnosis Campaign, Sometimes Its PH, a site devoted to introducing PHA to newcomers, PHAware, and a special site for our biannual international conference. Limited evening and weekend hours may be necessary at times, along with modest domestic travel. The successful candidate will have a strong work ethic, a positive attitude, and excel at working with staff in a collaborative manner. S/he will be passionate about communicating via the web and social media, and be analytical, detail-oriented, resourceful, adaptable, creative, and forward-thinking. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Manage the overall content on PHA’s web properties. Ensure that the content and navigation meet the needs of our web visitors. 2. Work with staff on planning and implementation of new web content. 3. Edit content for style, website best practices, user experience and SEO. 4. Train staff on best practices for web content and how to use our content management system. 5. Oversee redesigns and the creation of new sections and microsites. Provide lead on discovery, navigation, wireframes, user experience, and testing. Collaborate with the developer to create a design from the wireframes. 6. Use Google Analytics to set goals tracking, analyze data, create reports and provide recommendations. 7. Identify needs and research and implement new tools and technologies to assist PHA in fulfilling our mission. 8. Work as part of team to strategize communications and marketing plans and manage editorial calendar. 9. Other duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Required: 1. At least five years’ experience managing websites. 2. Solid understanding of best practices for web writing and standards, web design, web content management, search engine optimization, web data analysis, and social media strategies. 3. Knowledge of HTML, Fireworks or Photoshop, MS Office, Google Analytics, and using content management systems. 4. Professional experience with Facebook, Twitter, YouTube and blogging. 5. Strong project management skill with the ability to multitask and balance sometimes competing priorities. 6. Experience using a style guide for editing. 7. Strong oral and written communication skills. Ability to craft engaging and concise messages for different audiences and different types of channels. 8. Understanding of basic marketing and community engagement principals. Preferred: 1. Knowledge of/experience with: Blackbaud NetCommunity, Small World Labs Online Community, CSS, dynamic multimedia content, social sharing tools, Adobe Creative Suite, video development, web and email testing, and using RSS and tagging. 2. Knowledge of AP style. 3. Experience with LinkedIn, Google+, Blogger, WordPress, Pinterest and/or Instagram. 4. Nonprofit experience. 5. Experience working with patient, caregiver and/or medical professional communities. 6. Experience managing vendors and contractors. WHAT WE OFFER: A competitive salary; generous benefits, including employer-paid individual health insurance premiums and a transportation subsidy; location in downtown Silver Spring (bus and Metro accessible); collegial work environment. We also provide quality training opportunities to enhance the skills of our staff. HOW TO APPLY: Please send a cover letter, résumé, and your salary expectations to adrienned@phassociation.org; include “Web Director” in the subject line. Applications without salary information will not be considered. We look forward to hearing from you, but no phone calls, please. The Pulmonary Hypertension Association is an equal opportunity employer. For more about PHA see: www.PHAssociation.org