2016-01-02

My mum has just moved into a property which has an integrated under counter fridge and freezer. The brand is Hoover.

The freezer is stuck at 'on' as the bit that you hold on the thermostat control knob to turn it to '0' has broken off. I think it has been previously moved using a coin or something similar, but it's too damaged and we can't move it with a coin or screwdriver. Can anybody advise a way to get it switched off? It really needs defrosting. I have also emailed Hoover but would like to avoid an expensive call-out charge as it's presumably out of guarantee and we don't have any paperwork .

Here is a picture for illustration:
http://www.tiikoni.com/tis/view/?id=00f4b36

Was wondering if we could superglue something on top to try and turn it?

Many thanks,

hs

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