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Gone are the days when customers were faceless names or account numbers in a system. With the advent of online communities, companies can connect with customers in very individual ways by providing care and support as well as an occasional laugh or two...

Authors Helping Authors:  Creating Book Magic By Vicki Hinze As the publishing landscape continues to change at the speed of light, authors are stumbling and seeking more ways to help themselves and each other.  Information-sharing and networking...

Call of Duty is one of those franchises you either love or you love to hate. There is invariably no middle ground here, yet for all the online bashing and down-voted trailers this game continues to set record sales year after year, and this year’s Infinite...

Olivier Baudoux – Founder & CEO of DrivAd, CIO/SVP of Encore Capital Group (Nasdaq: ECPG), Serial Entrepreneur.    Hi Olivier, good to get a chance to pick your brain. I’d like to start off with your background. When would...

The tapestry of events that have helped shaped American history for more than 200 years are important milestones for today’s students to learn and remember. One of the best ways history teachers can interest students in a subject that some might consider...