2013-01-27

My website, which has been running perfectly well for the last 4/5 months, has suddenly gone wrong. i noticed this evening that it displays a 500 Internal Server Error. I have no idea why this has started doing this, and havnt changed anything at all in terms or Modules or settings etc.
I am really struggling to understand what to do.

I was, talking to my Hosting company Arvixe and below is a excert from the conversation. I dont know what this means and wondered if anyone knew anything about this?

15:24 Mike Atkins: it seems to check for the latest version for the zend optimizer or ioncube
15:24 Andy Lettis: What are they?
15:24 Mike Atkins: [Sun Jan 27 15:19:12 2013] [error] [client 124.109.40.48] Cannot load the ionCube PHP Loader - it was built with configuration 2.2.0, whereas running engine is API220100525,NTS [Sun Jan 27 15:19:12 2013] [error] [client 124.109.40.48] Zend Optimizer requires Zend Engine API version 220060519. [Sun Jan 27 15:19:12 2013] [error] [client 124.109.40.48] The Zend Engine API version 220100525 which is installed, is newer. [Sun Jan 27 15:19:12 2013] [error] [client 124.109.40.48] Contact Zend Technologies at
http://www.zend.com/
for a later version of Zend Optimizer. [Sun Jan 27 15:19:12 2013] [error] [client 124.109.40.48] [Sun Jan 27 15:19:12 2013] [error] [client 124.109.40.48] malformed header from script. Bad header=
: index.php
15:24 Mike Atkins: this is the error
15:25 Mike Atkins: we have on the server the latest version
15:25 Mike Atkins: but the application you are using the built with older version
15:25 Mike Atkins: it was working earlier on ?
15:26 Andy Lettis: yeah i was on the site in the admin section about 5 hours ago. I havnt adjusted anything in terms of software etc?
15:27 Mike Atkins: did you install any plugin etc ?
15:27 Andy Lettis: nope not intsalled or change anything in terms of plugins etc since its be up and running for 5mths

He suggested to 'restore' to the servers back up from a previous time, which has not made any difference either....open to any idea or susgestions, just dont see why without changing anything it has gone wrong...

Andy

Statistics: Posted by crispylettuce — Mon Jan 28, 2013 1:05 am

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