Replies: 106
Views: 3368
Last Post By: CoreyPlover
ON: Mon Mar 03, 2014 12:28 am
Topic By: IanS ON: Sun Mar 02, 2014 8:31 pm
James wrote:The new members area is simpler than the old one, so it should be easier to use.
Tried looking for your SMS usage?... It’s not on the “Services & Usage” tab, like you’d think it would, but under the “Premium VAS” tab, then “SMS Usage” tab. Compared with the old site, it was on the home page, click “(view)”, then “search” & there’s your usage & you didn’t have to search for anything, it’s right under your nose!
Have you tried to reset your VoIP password? It asks you to enter you old password! WTF? I don’t know the old password, that’s why I’m here (it’s just dots in the ATA password field). Tried clicking the ? buttons next to the field tags, but they don’t do anything!!!!
Where's the links to the to log or check the status of a Help Desk ticket?
Why do I need "Wireline Meter" & "Mobile Meter" on the dashboard, when I don't have these services with Exetel? - just extra clutter I suppose.
Why is screen sized so big, I hate having to scroll up & down just to view a dashboard
James wrote:What have we not charged you for?
It's itemised on my bill, have a look for yourself... better use the old facilities though!