Replies: 3
Views: 93
Last Post By: tin
ON: Fri Feb 15, 2013 8:22 pm
Topic By: CoreyPlover ON: Fri Feb 15, 2013 1:34 pm
In general, I think the individual page designs are very polished: highly readable and nice use of tables.
Two gripes:
When clicking on the "unmetered" hyperlink in a "Choose plan" box of the Residential ADSL2 pages, it opens a new window with the Acceptable Use Policy. This is a little frustrating because clicking the hyperlink appears exactly the same as anywhere else in that box (clickable mouse icon, no hovers, etc) but ends up performing a different action and forcing focus to a completely new tab. I would suggest moving the Acceptable Use hyper link to just above or beneath the "Order" button and perhaps hiding it if the plan being selected makes it irrelevant.
The use of a grid matrix (residential / small business / corporate and data/voice/other on the home page is quite brilliant, but there is something about the usability and appearance of the right panel that I *really* don't like, though it is a little difficult to pinpoint exactly why. Usually, for these "hover mouse on item and have more information appear" the extra information appears nearby and the mouse can move into that area to select something (like menu -> sub-menu navigation). Here, you have very fine movements of the mouse on the left changing the highlighting of an item on the right and it is reminiscent of cross browser javascript menus that don't render correctly on some browsers and end up moving the floating submenu div to the wrong place...overall, this mechanism just seems "broken" in some way even though it is actually by design. I would suggest that instead of using the right panel to show a whole group's information which is then bulleted into sub-items that have their highlighting changed, that you give each individual sub-item its own dedicated large graphic and blurb on the right and changing the hover on the left simply changes the whole right panel to this new item. This would make it more like, say, the Age features stories in the top left of their website (hover of a thumbnail and see the bigger blurb appearing elsewhere)
PS: There is also sometimes when you lose the advertising panes from the right side because you've hovered on a left item for a small length of time. When you move off, the advertisements don't correctly reappear in the right panel until the next pane transitions in.