Replies: 11
Views: 1061
Last Post By: KavindaS
ON: Tue Jul 26, 2016 3:52 pm
Topic By: KavindaS ON: Tue Jul 26, 2016 3:52 pm
tin wrote:Not working for my grandmother's NF4V. Internet is working great, but the VoIP just says "down" on the modem. Factory reset and used the Exetel wiki as a guide, and it just won't work.
To make matters worse, it seems to not even be trying. There's nothing at all in the logs about voice stuff. I even switched all the voice logging options to debug, and checked the debug level logs... Nothing!
But given the other random issues I've found in the NF4V's web interface, I'm starting to wonder if it's even trying to connect. Anything beyond basic WiFi and internet seems very poorly tested.
Again follow the below steps correctly.
1. Bound Interface Name: "ANY_WAN" . If that doesn't work change that to "PPP0.1" and check.
2. Country : Australia
3. sip local port(1-65535): 5060
4. SIP domain name*: LEAVE THIS FIELD BLANK
5. Use SIP Proxy for SIP Account 1 : "enable this field"
SIP Proxy: 58.96.1.2
SIP Proxy port: 5060
6. Use SIP Outbound Proxy for SIP Account 1 : "enable this field"
SIP Outbound Proxy:58.96.1.2
SIP Outbound Proxy port: 5060
7. Use SIP Proxy for SIP Account 1 : "enable this field"
SIP Registrar: 58.96.1.2
SIP Registrar port: 5060
8. Account enable 1 : "enable this field"
9. Polarity Reverse Enable : "disable this field"
10. Authentication name : YOUR VOIP PHONE NUMBER
11. Password : YOUR VOIP PASSWORD
12. Cid Name : LEAVE THIS FIELD BLANK
13. Cid Number : YOUR VOIP PHONE NUMBER
-----------
If the voip not registering after following above, try below 2 steps as well.
1. Use sip1.exetel.com.au instead of all used 58.96.1.2
2. Go to Advance setup > NAT > ALG > Untick 'Enable SIP'
Do not change any of the other settings. Please contact Exetel support (0280301000/ 1300788141 /
residentialsupport@exetel.com.au
) if you have any difficulties after going through this.