Dutchmm wrote:
Greg
...Can I suggest that you make it clear to us which channels we should use to report bugs? As you note, many of us are frustrated that bugs we reported through the Survey Monkey page seem to have gone ignored. And there is (for marketing reasons I can understand) no mention of how to report them on the ASP2 Support tab on the Corel website. And if this is a user to user forum (as we are always being reminded) then how the [expletive deleted] are we to make sure Corel knows about the bug?
Hi Dutchmm,
Sorry for the delay in replying. We will clarify an 'official' channel for bug reporting--this is hugely helpful for all involved, and indeed the Support tab seems like the right place for this.
I went looking for the Survey Monkey data you mentioned and now have that in hand. Was that approach a sufficient feedback loop?
Greg
Statistics: Posted by Greg Wood — Tue Jun 03, 2014 9:42 pm