2013-11-23

Trevor,
This problem seems to be about the same as described in topic - VSX6 Ult - Blank Corel Guide "Welcome" Screen. Our blank screens are a little different, and I'm using Pro X5. I let it sit with the blank Corel Guide Welcome screen for 30 minutes and nothing changed. ALT+F4 is the only action that lets me use the product.

I have 44 titles in my library now and only had what came with X5 previously, so I don't know how many were added by the Title Pack, if any. I checked C:\ProgramData\Corel\Downloads and found folders that contain DoMore_Title_07 and one for SP2. In case I didn't install SP2, I downloaded it from the Corel website and tried to install it. I received the message indicating that it was already installed.

I checked for Babylon, Browser Manager, and Browser Protect, and none of them exist.

On Nov 20 I installed the lastest version of Adobe Flash Player 11 Active X - 11.9.900.152. I'm pretty certain that I started VS X5 after the installation, and it started without problems. It was only after the download/install of the Title pack that restarts began to have the problem. I'm going to check a few more things before attempting a reinstall.

Gary

Statistics: Posted by GaryG45 — Sat Nov 23, 2013 12:06 am

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