2014-06-05

“Is my computer infected by Srvabc.com? I found the startup page was changed to the strange URL when I opened my web browser this morning. When I wanted to visit some websites in my favorites, I was redirected to other unwanted websites. I didn’t know what happened on my PC and the antivirus programs either detected nothing. How can I fix the browser problem successfully?” If you don’t know how to deal with the browser hijacker, follow the removal guide in this post.

Description of Srvabc.com

SrvAbc.com is considered as adware program that is used to promote ads and create traffic. This unwanted application often hijacks your web browser including Google Chrome, Mozilla Firefox and Internet and recommends you to download it. You will be asked to download and install some so-called necessary programs recommended by the website but actually not on the computer. Those unnecessary programs will generate lots of pop-up ads and you will find it hard to get rid of them. The programs can automatically run in the background and consume high CPU usage, leading to very poor performance.

Screenshot of the browser hijacker:



This browser hijacker is invasive, for it not only infects your web browsers, but also affects other programs and the computer performance. For example, it can modify the system registry to make your computer system vulnerable and allows other malware to further damage your PC. In most cases, unnecessary or malicious programs, plug-ins and add-ons can be installed on your PC due to this browser hijacker. Once it is installed, it can cause a lot of computer problems. For instance, if some .dll files are corrupted by the threat, your computer may end up starting failure. Moreover, the redirect virus can lead to malfunction of your antivirus program, making it unable to delete any malware completely. Thus, please have it deleted as quickly as you can.

Since the browser hijacker may introduce other threats like Trojans to your system, hackers may be able to gain access to your computer without permission and pilfer your confidential information for illegal purposes. Sometimes, you may find that your Yahoo email, Facebook and online bank account cannot be logined because the web browser has been messed up by the redirect virus. Don’t use the browser hijacker as your homepage or search engine, or else your computer may be damaged further. Take action immediately and get rid of the browser hijacker completely.

To safeguard your computer security and your personal privacy, please remove Srvabc.com immediately. Use a professional malware cleaning tool if you are not familiar with computer and not sure about the manual removal.

Troubles that may be caused by SrvAbc.com

1. It infects your web browsers without permission and changes the settings of browsers without letting you change them back;

2. It delivers constant pop-up ads or sponsored links to your infected computer;

3. Those pop-ups and sponsored links may redirect you to insecure websites which contain malware;

4. The infected browser may stop responding or crash frequently and the PC performance will slow down.

5. Your online activities will be monitored and the confidential info can be stolen by cyber criminals.

Manual removal guide of Srvabc.com

Since antivirus programs cannot pick up or delete this browser hijacker, you can manually delete the related programs and files of the threat to completely remove it. Frankly speaking, manual removal is complicated and difficult so that it is not suggested those computer beginners choose this solution. If you are confident that you can handle it, follow the step-by-step guide below to get rid of Srvabc.com: (Be careful when deleting the files and registry entries in different systems)

Step1: Remove the suspicious software via Control Panel.

Sometimes, the software that bundled with unwanted adware program is installed on your PC and can be found in Control Panel.

Windows XP

Click Start, go to Control Panel and open Add/Remove Programs, choose the suspicious software and click Remove button to get rid of it.

Windows 7/Vista

Click Start, go to Control Panel, click Uninstall a Program under Programs. Highlight the adware and uninstall it.

Windows 8

Open the Start screen, type Uninstall and then go to Settings. In the search results, go to Uninstall a program and then search for the adware program and remove it.

Step2. Repair the modified HOSTS files.

For Windows 7/Vista, follow the steps below to modify it.

1. Click Start -> All Programs -> Accessories

2. Right click Notepad and select Run as administrator

3. Click Continue on the “Windows needs your permission” UAC window.

4. When Notepad opens Click File -> Open

5. In the filename field type C:\Windows\System32\Drivers\etc\hosts

6. Click Open

The Windows hosts file should look the same as in the image below (Windows XP). There should be only one line:

127.0.0.1 localhost ::1 (Windows Vista/7/8).

Note: If there are more lines, remove them and save changes.

Step3. Delete the unknown add-ons from web browsers.

Mozilla Firefox

Open Firefox, click on Tools and click on Add-on Manager. Select the add-ons strange to you and click Remove to get rid of them.

Internet Explorer

Open IE, click Tools and click Manager Add-ons. Choose the malicious add-ons and disable them.

Google Chrome

Open Chrome, click 3-bars and click Tools. Click “Extensions” and choose the unwanted extensions and click the trash box ext to it to remove it.

Suggestion:

As Srvabc.com is a browser hijacker that does harms the infected computer system and users’ personal privacy, it should be deleted timely from computer before it brings about more damage. Usually, this redirect virus slows down the targeted computer performance and stops you from using some programs on your PC properly. When you click on any link or type any URL in the address bar, you will be redirected to other unexpected websites. A pile of popup advertisements will be displayed on your computer and attract you to download unnecessary programs or pay for their products.

Anyway, though the browser hijacker appears like other legitimate websites, you should not keep it as your homepage for it won’t provide you with helpful information. When you see the browser hijacker appears on your computer out of nowhere, please remove it as quickly as you can. The manual removal above shows you how to remove the threat effectively.

Note: To safely get rid of the browser hijacker manually, you are required to have rich computer expertise and skills. If you are afraid of making mistakes when deleting the virus or the manual removal doesn’t work, use a professional malware cleaning tool to quickly delete the adware and other additional unnecessary or malicious programs.

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