Tuskys is the leading retailer in Kenya with presence in Uganda.It is known for its innovation, market leadership in introduction of new and excellent concepts; some of the innovations by Tuskys include, in-house baking, deli, milk on tap and cooking oil on tap.
Tuskys operates on the tag line “Healthy Living”, encompassing wholesome health of the individual.
The company has completed formulation of its strategic plan for the period 2015-2019.
Some positions have arisen out of the new strategic direction.
1. Networks & Security Analyst
Report to: Networks & Security Officer
Duties and Responsibilities
Supporting, Configuration, Monitoring and Administration of Network Security, Switches, Routers and internet firewalls.
Carrying out planned Data center equipment maintenance as per the schedules with vendors or internally;
Data Centre Management Involving server upgrades & maintenance and data center access control.
Managing Internet providers, network/Links services and other service providers
Supervising IT (Network) equipment suppliers to ensure that their service level agreement maintenance is carried out satisfactorily.
Ensure high availability and reliability of the Internet & Network infrastructure, applications and connectivity within branches and DR site auto-failoverProfessional Qualifications, Job experience & Skills requirement:
BSC Degree in Computer Science or related field
Must Possess Cisco Certification (CCNA and CCNP)
Microsoft MCSE/MCP/MCSA will be added advantage
Security Citification CEH/CISA/CSSP/CCNA Security
Experience in, 2003/2008 server platforms, Active Directory, Microsoft Exchange
Server, ISA Server and SQL Server 2008 or a higher version.
Solid knowledge of LAN/WAN Configurations with experience in Cisco routers, Network security, auto failovers, switches, internet firewalls and wireless technology
Minimum 3- 5 years working experience in a busy IT environment with DR sites & remote locations.2. Systems Analyst – NAV ERP 2009/2013
Report to: Manager - Business Applications
Duties and Responsibilities:
Implementation of Microsoft Dynamics NAV ERP enhancements using version NAV 2009/2013, documentation, training and Report Creation.
Ability to lead Customer Business Process Workshops, requirements gathering and fit-gap analysis.
NAV set up and configuration, consulting, training, documentation of technical designs, testing, and providing on-site and remote customer support.
Implement NAV best practices and improve business processes so that Dynamics NAV improves the overall business processes and profitability.
Provide User Support and management where applicable for all internal applications within the NAV (Financials, Inventory & Purchasing);Professional Qualifications, Job experience & Skills requirement:
BSC Degree in Computer Science or related field
Must Possess Microsoft NAV 2009/2013 Certification and working knowledge of accounting.
A CPA is preferred.
Possess knowledge of programming procedures and programming languages including Microsoft .NET, JavaScript, CSIDE Development, SQL Scripting , IIS and web technologies
Experience in Dynamics NAV software project implementation Including Dynamics CRM
Good working knowledge in Microsoft SQL Clustered environment & NAV Native databases
Minimum 2 years working experience in a busy IT environment with remote locations.3. Electrical and Refrigeration Technician
Report to: Facilities Manager.
Duties and Responsibilities:
Service commercial refrigeration equipment and systems to include walk-in coolers, freezers, small self-contained equipment, reach-ins, etc.
Inspect systems and their components (e.g. air conditioning, heating and refrigeration units, etc.) to ensuring safety and identifying necessary repairs and providing an ongoing program of preventive maintenance.
Diagnose problems in commercial refrigeration systems to identify equipment and/or systems repair and replacement needs.
Perform routine and preventive maintenance as needed and/or assigned for the purpose of ensuring the ongoing functioning of freezers and refrigeration systems.Professional Qualifications, Job experience & Skills requirement:
Certificate or Diploma in Electrical and Electronics Engineering or Certificate or Diploma in Mechanical Engineering.
Refrigerant certification
Energy management experience is a plus.
Knowledge of oiling systems, condensing and pressure control as well as glycol systems also a plus.
One year or more related experience and/or training and/or equivalent combination of education and experience.4. Inventory Accountant
Reporting to: GM-Finance
Duties and Responsibilities
Manage an high performing inventory management team
Establishing and implementing inventory management policies and procedures.
Lead the Perform daily weekly and monthly physical stock checks in all the Branches and highlight variances to the management.
Perform weekly and monthly physical assets and tools counts in the company and high light variances to the management.
Prepare and distribute daily, weekly, monthly and ad-hoc inventory levels and consumption reports to all the relevant departments.
Maintaining acceptable and accurate inventory levels at warehouse/inventory locations based on Re-order levels
Identify shortfalls and surplus inventory, daily, weekly and monthly for replenishment.
Coordinate with accounts department and marketing department to ensure that all product costs are properly taken in the cost of sales and inventory costs.
Responsible for communicating with all department managers and purchasing on inventory levels and locations.
Coordinate with warehouse team to implement and ensure control system to reduce damage, breakage and inventory obsolescence.
Reviewing obsolete/redundant inventory to facilitate their removal from the warehouse.
Assist Financial Controller in ad-hoc relevant projects.
Assist other functional units within the Finance team in carrying out jobs as and when required by the management.
Ensure accurate posting of all inventory transactions to the ERP systemProfessional Qualifications, Job experience & Skills requirement
Bachelors Degree in Finance/Accounting and/or suitable background experience in inventory management in retail
CPA ‘K’ holder.
Operationally oriented and comfortable working in a retail company environment and experience with branch operations would be ideal.
Have a detailed understanding of current inventory control systems with a working knowledge of retail company processes.
4 years experience in a busy environment in which 2 years in the relevant/same field
Excellent interpersonal and communication skills.5. Category Manager - Clothing, Footwear and Furniture
Report to: GM Operations.
The category manager is supposed to be an in-store expert in the merchandising, pricing, management, and sales of cloths.
Duties and Responsibilities:
Responsible for managing inventory and for effectively planning and forecasting in order to maximize the profitability of the inventory flow.
Balancing projected forecasts and actual sales, create trend forecasts and implement sales plans.
Financial analysis is also a key part of the planning responsibilities in the clothing, footwear and furniture section.
Responsible for setting competitive pricing points, and adjusting the pricing to increase sales and clear out stagnant items from inventory.
Often work closely with buyers to expand successful product lines, and implement successful exit strategies for unsuccessful unpopular merchandise.
Responsible in creating marketing success formula - the right products at the right time for the right price.
Must maintain a positive and productive vendor relationship which directly affects the in-store pricing and marketing of the products within a category.
Responsible in pricing, shelving, marketing and promotions of the category’s products in order to make them as visible, accessible, and appealing to customers as possible.Professional Qualifications, Job experience & Skills requirement
Bachelor’s degree in business management.
Must have strong background with merchandising and vendor relationships specifically in clothing, footwear and furniture.
Experience in FCMG and or clothing, footwear and furniture sales is an added advantage6. Category Manager - Tuskys Fresh
Report to: Head of Fresh.
The category manager is supposed to be an in-store expert in the merchandising, pricing, management, and sales of a certain group or type of products and should also contribute to the profitability of the store by increasing the category sales, and improving inventory turnover within the category.
Duties and Responsibilities:
Achieve the budgeted growth in category sales
Responsible for managing inventory and for effectively planning and forecasting in order to maximize the profitability of the inventory flow.
Balancing projected forecasts and actual sales, create trend forecasts and implement sales plans.
Responsible for setting competitive pricing points, and adjusting the pricing to increase sales and clear out stagnant items from inventory.
Often work closely with buyers to expand successful product lines, and implement successful exit strategies for unsuccessful ones.
Responsible in creating marketing success formula - the right products at the right time for the right price.
Must maintain a positive and productive vendor relationship which directly affects the in-store pricing and marketing of the products within a category.
Responsible in pricing, shelving, marketing and promotions of the category’s products in order to make them as visible, accessible, and appealing to customers as possible.Professional Qualifications, Job experience & Skills requirement
Bachelor’s degree in business management.
Must have strong background with merchandising and vendor relationships specifically
in food and clothing.
Experience in FCMG and or Fresh sales is an added advantage7. Customer Experience Manager
Report to: Chief Operating Officer.
Purpose: To manage internal and external customer relationships
Duties and Responsibilities
Formulating world class standards in customer management processes, for both Internal and external customer
Leading multi level engagements with customers across platforms email, social media, telephone, blogs and interpersonal
Training staff or employees to deliver excellent customer service and involving in staff appraisals and recruitment process.
Keeping abreast developments and changes in customer service field by reading pertinent journals, attending meetings and courses.
Analyzing data or statistics to identify the customer service level, the organization is providing.
Lead implementation of CRM system for world class customer service
Professional Qualifications, Job experience & Skills requirement
Politeness, confidence, tact, patience, politeness, and diplomacy while dealing with complex problems.
Motivational, listening, and problem-solving skills.
Ability to produce creative ideas to ameliorate customer service standards.
Should be able to ameliorate customer service skills.
Ability to lead and supervise teams and work under tight deadlines.Education and Qualifications
Bachelors Degree in Commerce Consumer studies, Business studies, or Management studies related field from an accredited institution.
Experience in customer service management or related activities.
3 years experience in a busy environment in which 2 years in the relevant/same field.
Mature, self-motivated, proactive, willing to learn and able to work under pressure and meet deadlines.8. Head of Fresh
Reports To: Chief Executive Officer
Purpose:
The holder of the position will be expected to provide leadership and growth in the fresh business line which include bakery, deli and butchery
Duties and Responsibilities:
Oversee the process of baking pastries in the bakery and deli sections.
Order ingredients for the pastries and deli department.
Ensure cleanliness and proper hygiene in the bakery and deli section.
Maintain the records for the bakery and deli section ex: receipts from warehouse, production records.Professional Qualifications, Job experience & Skills requirement:
Degree in Food Technology / Catering or business related field
Post graduate diploma in food and beverage management or hotel management will be an added advantage.
3 – 5 years experience food and beverage environment.
Experience in business development in perishable goods environmentHow to Apply
Interested and qualified candidates should forward their applications including detailed CVS to Human Resource Manager on email hr@tuskys.com before 30th May 2015