Kenya Red Cross Society is one of the largest humanitarian organizations in Kenya.Its mission is to be the leading humanitarian organization in Kenya delivering excellent quality service of preventing and Alleviating Human Suffering.
Currently, KRCS aims to strengthen disaster preparedness capacity, by investing in stocks for small scale disasters which are hard to resource, strengthening systems and procedures, building experience and improving practice in cash transfer programming, developing human capacity and enhancing the use of learning to inform future responses.
The Society is looking for qualified persons to fill the following positions:
1. Position Title: Project Officer Psychosocial
Reporting to: Social Services Managers
Job location: Headquarters
Job Summary:
The principal function of the post holder is to assist in the setting up, management and coordination of a counselling programme targeting KRCS staff, volunteers and survivors of emergency situations and their families.
This is a short contract (3 months) with possibility of extension based on donor funding.
Main Functions of Post:
Technical support to the project
Assist in coordination of all counselling activities in KRCS.
Assist in ensuring equal distribution of resources for the counselling unit in KRCS
Coordinate and Conduct counselling sessions for staff and their families based on need
Coordinate and conduct counselling sessions for responders to various emergency situations
Support county managers to coordinate provision of PSS services in the different counties during emergencies
Attend the coordination meetings and share the minutes on behalf of the psychosocial unit as assigned.
Prepare a proper handover at the end of the contract and copy all the concerned colleagues
Coordinate counselling supervision for volunteer counsellors and staff involved in counselling activities
Assist in Facilitating established and maintaining of referral systems and procedures for clients
Refer clients for further PSS support based on need
Assist in referring clients where clients can receive maximum assistance.
Within the bracket of confidentiality, encourage information sharing with other KRCS officers coordinating emergency activities
Capacity building of staff and volunteers in counselling and other psychosocial areas.
Conduct training on counselling and other related topics to capacity build and facilitate professionalism among the staff and volunteers of KRCS
Assist in creating the training manuals and tools to be used in the Psychosocial Unit.
Assist in training the community and the humanitarian workers as assigned
Monitoring and evaluation of the counselling activities
Assist in the preparation of weekly, monthly, quarterly and annual work plans for budgeted activities within the time line given
Assist in preparation of monthly, quarterly and annual reports on counselling activities within the time line given.
Maintain high quality counselling services over time and ensure an appropriate level of accountability.
Monitor the work of the volunteer counsellors ensuring they are seeing clients as required.
Periodic progress and annual reports showing achievements against planned targets as well as providing justification for performance variance and areas of improvement.
Document lessons learned and best-practices.Minimum Qualifications
Bachelor’s degree in counselling and/or psychology, Masters in the same fields is an added advantage.
3 years hands on experience in counselling
Knowledge of gender issues and human rightsKey Competencies
Working experience in emergency situations will be an added advantage
Good facilitation/training and project report writing skills.
Ability to work with minimal supervision
Motivated, innovative and possesses outstanding organizational and interpersonal skills and integrity2. Position Title: Disaster Management Program Officer
Reporting to: Program Manager
Job location: Headquarters
The role of the Disaster Management Officer is to support the Programme Manager to ensure timely, efficient and effective preparedness and response to sudden and slow onset disasters and crises events.
Main duties and responsibilities
Disaster Preparedness and Response
Support in the development of contingency plans and Disaster Management (DM) policy guidelines
On a need basis, the officer will be deployed to the field for disaster response where the post holder will work closely with the county managers to align response operations to proposed DM strengthening guidelinesResponse efficiency and accountability
Support in research undertaking desk reviews on specific topics including national disaster management related laws, protocols and policies
Contribute to the development and continuous strengthening of systems and procedures to guide the work of Disaster Operations team
Support the development and implementation of beneficiary communication and complaints mechanisms
Support the documentation of lessons learned from Disaster Operations activities and ensure their dissemination within the team and beyond
Participate in the testing of the Standard Operating Procedures (SOPs) through simulation/drill and document the results along with gap analysis
Support counties in developing and implementing community based early warning systems (EWS) utilizing the latest technology, strategies and traditional knowledge management systems
Working with the Emergency Operations Centre and County Managers, support the establishment and development of County Disaster Response Teams (CDRT), National
Disaster Response Teams (NDRT) and community based disaster management committees at the community at county level
Participate in the design, development, implementation and evaluation of a national training curriculum and capacity building programmes aimed at equipping and strengthening staff, volunteers and communities with capacity to prepare for disasters and large-scale emergenciesMonitoring, Evaluation and Reporting
Work with Monitoring and Evaluation (M&E) department, monitor and evaluate the DM strengthening project to ensure that lessons learnt, success/failure stories are captured and information shared to support improvements in future work
Provide programme management support to the programme manager by, for example, providing periodic management reports of the project highlighting the expenditure rates, funding levels, programme achievements based on the M&E workplan etc
Work closely with the programme manager in ensuring that lessons learnt and good practice from the Disaster Management and Response component of the project are compiled and used to improve future planning, programming and implementation.
Communication, coordination, cooperation and partnerships
Organize and participate in working groups, meetings, conferences, consultations with other agencies and partners on humanitarian and emergency relief-related matters
Work closely with the Finance, Monitoring & Evaluation, & other departmental teams to ensure all aspects of the project are being managed effectively and efficiently.Administration and Financial
In charge of all the documentation processes including minutes taking and reports generation for all the activities undertaken
Maintain stocks of learning materials, tools and guidelines on behalf of the project team
Create and manage project filing system both in soft and hard copy
Assist the department logistician in procuring items and follow up with Logistics on progress
Support the preparation of workshops, trainings and meetings
Undertake general photocopying, faxing, scanning, filing, records, data entries and preparation of printed materials
Work with DM and finance teams to ensure all payments are correctly coded
Work closely with the finance officer in ensuring timely payments and adherence to budget linesMinimum Qualifications
Relevant degree level qualification or extensive professional experience in related field
Relevant training in disaster management
At least 3 years experience in disaster management work with both private and public sectorKey Competencies
Knowledge of a range of humanitarian assistance, emergency relief and related humanitarian issues, risk management in crisis, rehabilitation and/or development settings, including approaches and techniques to address difficult problems.
Knowledge of project management, including on monitoring and evaluation and particularly in participative processes
Excellent practical knowledge of computers (Windows, spreadsheets, word processing, e-mail, Internet3. Position Title: Cash Transfer Officer
Reporting to: Program Manager
Job location: Headquarters
Purpose of the job:
The Cash Transfer Officer will work closely with the Programme Manager and Relief and Recovery Operations Manager in ensuring cash transfer systems within KRCS are strengthened for enhanced disaster response.
Main duties and responsibilities
Implement Cash Transfer Programming (CTP) at Field level
Work closely with Relief and Recovery Operations Manager to identify appropriate Cash transfer modalities for KRCS disaster operations related interventions
Ensure targeting of the most vulnerable families to benefit from cash assistance, including supervision of the registration process and data entry to the database system, and ensuring selection according to vulnerability criteria
Supervise household visits and ensure procedures for beneficiary management and communication are followed
Supervision of the maintenance of the records in hard and soft copy of all the beneficiaries as required and guiding the project staff in KRCS
Ensure implementation of all project guidelines with regard to disbursement of payments to the beneficiaries. Administer and monitor cash transfer and payment mechanisms, including follow-up of payments in the database and communication with the payment service providers
Work closely with the KRCS procurement, logistics and finance teams regarding identification of service providers and procurement of beneficiary communication tools
Conduct any necessary market assessment related to CTP.Capacity Building
Participate in the capacity building of KRCS staff to implement cash and voucher programmes in a technically appropriate way through knowledge transfer, training, development of good practice and evidence based research
Capacity building for KRCS CTP implementing teams (mostly volunteers & other partners such as traders & Payment Service Providers) at the field level on cash programming: provide technical support to KRCS staff on CTP (training and supervision)
Review and develop systems, materials and tools for Cash Transfer Programming (CTP)
Support the development of Guidelines/Standard Operating Procedures for cash transfer programming (cash for work, conditional and unconditional cash grants, vouchers programming) and ensure its incorporated in the Disaster Management Policy and implemented/followed in the subsequent CTP pilot projects
Contribute to the CTP Monitoring and Evaluation (M&E) system set-up, in coordination with the field and M&E teams
Undertake data collection, database management, and tracking of M&E outputs
Analyse data collected from M&E activities and utilize information to strengthen future workCapture Monitoring and lessons learnt
Monitoring of all cash transfer elements of the disaster operation in the target areas within the country, ensuring targets are met
Follow the cash program and activities ensuring that reports are completed on time and to a professional required standard;
Carry out monitoring field visits and support volunteers and other participating staff in adhering to the compliance
Carry out monitoring and evaluation activities including process, market and impact monitoring and capture learning and feedback to improve the Cash based response.
Document cash transfer processes in a case study report to be shared internally and with partners
Support in the organization of review meetings of CTPs to identify lessons learned.Coordination and partnerships
Representation of KRCS at external cash coordination forums at national and field levels (compulsory at field level; at national, as requested) – currently this includes Cash Working Groups, and the CaLP regional and Kenya working groups
Attend programme progress review events and contribute to future programmatic priorities.Administrative roles
Compile & upload the CTP related resources available on the intranet site (Tools, Documents, Lessons Learned, etc)
Support the preparation of workshops, trainings and meetings
Undertake general photocopying, faxing, scanning, filing, records, data entries and preparation of printed materials
Organize meetings in outlook calendar
Assist the project team in procuring items and follow up with logistics and procurement on progress
Assist in preparation of cash requests with guidance on the coding from the programme managerMinimum Qualifications
Higher academic qualification on development studies/relevant degree or equivalent experience (3 years)
Training in cash transfer programming principles and best practices (CaLP or equivalent Cash ToT is an added advantage)Key Competencies
Experience in ensuring beneficiary accountability in humanitarian programming.
Strong analytical and conceptual skills in humanitarian programming, with experience in assessing emergency needs, market analysis, response analysis and program design
An understanding of the project management cycle including developing implementation plans and monitoring systems and ensuring project activities are implemented to a high standard in a timely and professional manner.
Proven skills in participatory methodologies in assessment, program design and implementation.
Familiarity with and the IFRC Code of Conduct.
Familiarity with HAP-I and other accountability frameworks as well as humanitarian principles and international codes of conduct4. Position Title: Emergency Operation Centre Officer
Reporting to: Search & Rescue Manager
Job location: Headquarters
Overall Purpose:
As part of the Disaster Operations Team, the Emergency Operations Officer will have overall responsibility for the functioning of the Emergency Operation Centre (EOC) during normal times and with the support the Operations Duty Manager during Mass Casualty Incidents (MCIs).
Reporting to the Search and Rescue (SAR) Manager, the EOC officer will support the effective coordination of disaster response operations in liaison with other KRCS teams (at Headquarters and in the counties) and external emergency providers including Emergency Medical Services (EMS), the police, hospitals and others.
Main duties and responsibilities
Emergency operations centre
Ensure the effective functioning of the EOC call centre within agreed standard operating procedures and relevant policies
Manage the flow information to and from the EOC to enable timely decision making by the Disaster Operations team during disasters.
With support from Information Technology (IT), ensure that radio and communication systems managed by the EOC are effectively maintained.
Monitor adherence to agreed protocols regarding the use of VHF/HF radios and other communication systems for disaster reporting and management
Supervise volunteers working with the EOC, ensuring they have clear roles and work within the framework of agreed policiesPreparedness and response
Contribute information and analysis to support the preparation of KRCS contingency plans
Responsible for maintaining the standby team roster, ensuring contact details, availability and other key data is accurately maintained and available at all times
Support the Duty Manager to activate response teams to respond to disasters
Information and systems management and reporting
Maintain an up to date and effective database to support disaster preparedness and response activities
Liaise with Counties to keep track of emerging and on-going events
Monitor agreed indicators, identify trends and share information through agreed channels regarding events which may require action
Monitor, collate, analyse and share information through agreed channels about on-going disasters
Ensure that protocols regarding the sharing of disaster information (internally and externally) are adhered to
Working with the Disaster Operations team, IT and other stakeholders, actively contribute to the development and upgrading of EOC information and management systemsAdministration
Maintain a complete and updated inventory list of resources managed by the EOC
Ensure that all volunteer on-duty time is recorded, authorised, payments made and correctly charged
Ensure that any working advances are processed within agreed deadlines
Ensure that filing maintained effectivelyMinimum Qualifications
Degree in disaster management or related subject
Relevant training in disaster managementKey Competencies
At least 3 years professional experience in disaster management
Experience of preparing high quality reports
Experience of GIS and other technologies which could be used in disaster management
Experience of the Red Cross Red Crescent5. Position Title: Monitoring, Evaluation, Accountability and Learning Support Manager
Reporting to: BRC Country Manager
Job Location: Nairobi, KRCS Headquarters
Position Summary:
To improve the quality and impact of BRC’s international programming by providing technical support to staff and partners on effective PMER (Planning, Monitoring, Evaluation and Reporting), accountability and learning.
The Monitoring, Evaluation, Accountability and Learning Support Manager will provide to advice and support to BRC staff and partners to systematically strengthen the accountability, PMER and learning practices across the work we support in Kenya.
The post holder will manage a portfolio of Monitoring, Evaluation, Accountability and Learning work, initially focused on disaster management and water, sanitation and hygiene.
Applicants must have the right to work in Kenya.
The British Red Cross (BRC) helps people in crisis, whoever and wherever they are. We are part of a global voluntary network, responding to conflicts, natural disasters and individual emergencies.
BRC has a small regional office in East Africa which supports work with several Red Cross/Red Crescent Societies in the region.
Our goal is to improve the ability of vulnerable communities and individuals to prepare for, withstand, respond to and recover from disasters and other crises with the help of an efficient and effective Red Cross and Red Crescent Movement.
We aim to do that by working towards four outcomes whereby:
1. The Red Cross and Red Crescent Movement provides an effective response to crises, emergencies and disasters around the world, saving lives and protecting livelihoods
2. Vulnerable communities and individuals around the world are better prepared for and able to withstand crises, recover and rebuild their lives.
3. Stronger National Societies deliver quality services to vulnerable communities and individuals
4. A more effective Red Cross and Red Crescent Movement that is able to maximise its global network potential
Currently, BRC supports longer term work in five countries in East Africa and contributes financially, and sometimes technically, to disaster response programmes throughout the region.
The programme portfolio includes work which is supported from a variety of funding sources, including DFID, ECHO, trusts and public fundraising.
The BRC office currently comprises a team of four people, with additional technical support provided as needed by colleagues from the UK and from Movement partners in the region.
Purpose:
To improve the quality and impact of BRC’s international programming by providing technical support to staff and partners on effective PMER (Planning, Monitoring, Evaluation and Reporting), accountability and learning.
Role:
The Monitoring, Evaluation, Accountability and Learning (MEAL) Support Manager will provide to advice and support to BRC staff and partners to systematically strengthen the accountability, PMER and learning practices across the work we support in Kenya.
The post holder will support a portfolio of MEAL work, initially focused on disaster management and water, sanitation and hygiene.
Main Duties
Advise, support and build capacity on performance and accountability Work with BRC staff and partners on MEAL issues, e.g. programme planning, developing management tools, designing M&E systems, putting Accountability to Beneficiary (AtB) systems in place and undertaking learning reviews
Coach and train BRC staff and partners on PMER, AtB, and learning in terms of approaches, requirements and tools through one-on-one, small group and large workshop environments.
Provide agreed assistance to partners on MEAL work e.g. analysing data, designing/using monitoring tools, carrying out monitoring visits, developing AtB mechanisms, adapting tools to fit contexts and researching good practice on specific issues.
Support the development of programme-level M&E, AtB and related resources e.g. tools, templates and guidance.
Ensure all BRC supported programmes have appropriate M&E frameworks.
Review and provide feedback on programme plans, reports and evaluations from a MEAL perspective.
Work alongside partners and provide agreed assistance to generate high quality and timely reports.
Document and share learning across programmes.
Support programme reviews and evaluations.
Strengthen monitoring, evaluation, accountability and learning within BRC and the Movement {As well as working with programme teams this would involve working closely with BRC's Performance and Accountability Team as well as relevant PMER teams in IFRC and other national societies}
Champion organisational and programmatic learning by sharing and promoting learning.
Contribute to BRC thinking on MEAL issues, including quality standards, policies, and learning initiatives.
Work with Finance colleagues to ensure that project management requirements are aligned with financial planning, monitoring and reporting
Work with BRC, the IFRC and other Movement actors to promote good PMER practice.
Work with partners to strengthen relationships within humanitarian MEAL networksOther
Uphold the Fundamental Principles of the Movement.
Undertake other appropriate duties as assigned
Since the post is new, the duties may evolve over time, therefore the job description will be subject to periodic review.Person Specification
Education / Training
Essential
Degree level in Humanitarian Assistance, Development Studies, International
Relations or other relevant subject
Master’s degree in relevant subjectExperience
Essential
At least 5 years working experience in a relevant MEAL role
Experience in the humanitarian or development sector
Practical experience of programme planning, programme management, M&E and learning
Practical experience of designing and rolling out of programme cycle management approaches
Substantial practical experience of initiating and implementing MEAL related actions
Experience of working with and supporting partner organisations
Experience of quantitative data analysis and database management
Experience of mentoring others
Experience of working with and interacting with communities
Experience supporting complex projects with multiple stakeholdersDesirable
Practical experience in relation to disaster management and/or WASH programming
Practical field experience of designing and establishing beneficiary accountability systems
Experience of developing and managing budgets
Experience working with major donors
Experience undertaking programme evaluations
Experience of supporting value for money in programmes
Experience of the Red Cross / Red CrescentKnowledge / Technical Skills
Essential
Up-to-date knowledge of good practices in MEAL
Strong advisory skills
Ability to mentor and coach individuals and groups
Confident use of Microsoft Office (Word, PowerPoint and Excel)Desirable
Strong workshop facilitation skills
French an advantagePersonal Skills
Essential
Excellent written and verbal communication skills in English
Excellent numerate skills
Commitment to values of humanitarian work
Cross cultural sensitivity
A self-starter, with a systematic approach and positive outlook
Special Circumstances Essential
Able to travel and operate in a physically demanding working environment.
Willingness to work out of office hours when necessary
Understanding of and commitment to the Fundamental PrinciplesHow to Apply
Applications should be sent to the following address to be received on or before Friday, 25th January 2015.
Secretary General
Kenya Red Cross Society
P.O. Box 40712-00100,
Nairobi