General Motors East Africa, the leading Automotive Company in the East Africa Region assembling and distributing Global brands, Isuzu & Chevrolet has the following employment opportunities:1. Credit Analyst
Ref: FIN/HRBP/05
Reporting to the Credit Manager, the successful candidate will be responsible for the following:
Ensure documentation for vehicle sales to Dealers under dealer floor and Cheque discounting are followed to the bank on a weekly basis for payments
Ensure documentation for Vehicle registration for Direct Sales are accurate to enable smooth presentation at KRA
Ensure documentation for Insurance jobs are complete before release of the Vehicle from the workshop
Give special attention on insurance jobs and provide feedback to the after sales department
Ensure sound credit facility is available before release of spare parts and serviced vehicles for credit customers
Ensure timely follow up, documentation and resolution of all disputed items
Perform monthly customer database, clean up by carrying out the archiving and deletion of dormant accounts in After Sales
Maintenance of General Motors E. A. Finance Business Continuity plans
Credit Risk evaluation of all customers making credit applications
Ensure creation of accounts for new customers is done accurately
Ensure timely collection of all due debts and escalation of any problematic debtor
Involvement in month end closing procedure so as to facilitate the process.For appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors Degree in Accounting or Finance
Minimum two years work experience in Accounting
CPA(K) Finalist
Computer literate in MS Office packages
Experience in SAP an added advantage
Analytical capacity, research skills and interpersonal skills.2. Inventory Coordinator Ref: AFS/HRBP/01 Reporting to the Parts Operations Manager, the successful candidate will be responsible for the following functions:
Maintaining data for Parts & Accessory ordering model – including stock level, minimum stock requirements, transit times and economic order quantities
Preparing orders for parts including direct shipments and specifying mode of transportation using appropriate forecasting models
Monitoring logistics for parts in-transit, expediting orders as required and confirming delivery of direct shipment orders
Analyzing parts inventory including preparing excess and obsolete status reports, notification of scrap requirements and identifying parts eligible for liquidation programs
Ensuring inventory management is done as per General Motors policies within the required controls.For appointment to this position, the successful candidate must have the following qualifications:
Bachelors Degree, preferably in Supply Chain Management / Purchasing, Inventory and Logistics Management or Statistics
At least five years work experience in a similar environment
Knowledge in Inventory Management and Warehouse operations
Excellent communication, organization and administrative skills
Proficiency in Microsoft Office, MS Query
Knowledge in SAP system will be an added advantage.3. Body Building Engineer - Body Building Ref: ENG/HRBP/07 Reporting to the Product Planning, Engineering & Bodybuilding Manager, The successful candidate will be responsible for the following functions:
Manage the body building suppliers development and approval process
Manage the company’s vehicle body specifications development process
Develop body building suppliers manufacturing tooling requirements guidelines and manage the implementation and sustenance processes
Development of the suppliers quality performance feedback and manage the continuous improvement processes
Champion resolution of Product Quality Problems affecting vehicle bodies and accessories and manage product Engineering Changes
Management of all body building specifications guides/books and section processes
Update the management on vehicle body building market design trends, regulatory environment and best practices.For appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
Experience in Automotive industry in an Engineering capacity
Skill and knowledge in the development of manufacturing tooling
Strong supervisory and people management skills
Strong analytical skills and proficiency in spreadsheets management & CAD
Excellent problem solving, communication, interpersonal and presentation skills
High standards of integrity and attention to detail.4. Product Engineer - Vehicle Systems & Validations
Ref: ENG/HRBP/09
Reporting to the Product Planning, Engineering & Bodybuilding Manager,
The successful candidate will be responsible for the following functions:
Manage the product specifications development process
Managing the product Supply/ Deletion (S/D) change with the source plants and champion localization through Local Development section
Managing the products field problems resolution process.
Managing the development and maintenance of accurate pilot Bill of Materials for local content and complementary set order (CSO/PRD) parts for all new products
Prepare engineering design and specification changes geared towards suitability for local conditions and cost reduction.
Conduct new product prototypes testing and results analysis for Engineering decision making
Maintenance of product engineering specifications guides/books, drawings and product engineering and planning file cabinets as per ILM procedures
Provide Engineering support to the plant that ensures effective and quick problem resolution process for quality concerns attributed to engineering (Ref. BIQ
Core Requirements: Feedback/ Feed- forward: 5)
Review and update product engineering & development Internal Control Procedures (ICP’s), desk procedures and compliance with GM policyFor appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors Degree in Mechanical Engineering with a minimum Second class, Upper division
Experience in Automotive industry in an Engineering capacity
Skill and knowledge in the development of Product Engineering Specifications & Guidelines
Strong supervisory and people management skills
Strong analytical skills and proficiency in spreadsheets management
Excellent problem solving, communication, interpersonal & presentation skills
High level of integrity and attention to detail.5. Process Engineers
(2 Positions)
Ref: ENG/HRBP/11
Reporting to the Senior Supervisor, Manufacturing & Industrial Engineering,
The successful candidates will be responsible for the following functions:
Develop production process layouts
Provide and maintain production assembly instructions
Develop production work standards and workplace organization standards
Define production processes, identify critical processes and develop necessary process controls
Provide production tools and necessary assembly aids
Establish safety requirements for the established operations
Develop safe use instructions for direct and indirect process materials
Coordinate the implementation and validation of engineering changes
Maintain accurate production Bill of Material
Analyse and implement countermeasures for production engineering problemsFor appointment to this position, the successful candidate must have the following minimum requirements:
BSc Degree in Mechanical or Manufacturing Engineering
Proficiency in Auto CAD/ Inventory Design packages
Computer literate in MS Office packages
Experience or Exposure in a Manufacturing environment is a distinct advantage6. Maintenance Technician
Ref: MFG/HRBP/12
Reporting to the Senior Supervisor
Maintenance, the successful candidate will be responsible for the following functions:
Carrying out preventive maintenance for the plant equipment & machinery Fault Diagnosis, Troubleshooting and Corrective maintenance of productive and facilities equipment
Carrying out plumbing, welding and fabrication work in the plant
Installation and commissioning of new equipment and systems
Implementation of maintenance specific Safety programs (Fall Hazard safety,
Confined Space safety, Energy lockout, Skilled Trades safety and Contractor safety programs)
Ensuring compliance with Environmental Health & Safety (EHS) and Quality policies.For appointment to this position, the successful candidate must have the following minimum requirements:
Higher National Diploma in Mechanical Engineering (Plant Option)
Computer proficiency
Ability to work under minimum supervision
Good communication skills/interpersonal skills
Knowledge of Maintenance systems and processes, SAP Knowledge, Forklift Operation licence and basic knowledge of Electrical Wiring will be an added advantage.7. Stores Supervisor Ref: SCN/HRBP/10
Reporting to the Supervisor, Production Planning & Supply Chain,
The successful candidate will be responsible for the following functions:
Organizing and establishing systems for inventory control to minimize shortages, overstocking and obsolescence.
Originate, process and follow-up on all orders for tools, machine parts, stationary and all other MRO (non-productive) materials.
Ensuring that all materials are properly stored and arranged in the stores area for ease of handling and to avoid damage & pilferage.
Timely updating and maintenance of all inventory Records and Systems to reflect actual inventory movements and levels at every point in time.
Setting up and maintaining necessary controls to determine future inventory requirements.
Establishing and maintaining processes for identification and removal of obsolete/excess materials from cribs and recommend/request write off.
Preparation for and coordination of physical inventory (stock take) activities, both cyclic and annual in the Technical and Local content stores.
Maintaining safety and good housekeeping standards in line with General Motors Health and Safety policy.
Ensuring compliance with Quality and Environmental requirements in line with General Motors East Africa QMS and EMS policies and ISO 9001 & 14001 standards.
Ensure compliance with Local and International labour laws and agreements.For appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors degree in Procurement & Supply Chain, Engineering, Finance, or a related field.
Diploma in Stores Management & Stock Control or Purchasing & Supply Management (CIPS) will be an added advantage.
Minimum five years experience in a similar position.
Excellent oral and written communication skills, problem solving skills and analytical ability
High level of interpersonal skills to work effectively with others, motivate employees and elicit work output.
Working knowledge of computerized inventory control systems (Knowledge of SAP is a distinct advantage).
Good planning and organizational skills8. Field Service Consultant Ref: AFS/HRBP/02 Reporting to the Technical & After sales Business Development Manager,
The successful candidate will be responsible for the following:
Development of Quality Service at the Dealerships
Train and support Dealer on General Motors East Africa (GMEA) Service Policies and Procedures, best practices to achieve improved business results
Implement and co-ordinate Product Warranty & Policy cases to ensure that they are handled promptly and within set guidelines and budget
Carry out Problem root cause analysis, preparation of technical reports and implement corrective measures
Serve as a liaison between Aftersales, Engineering, other departments and source plants for quick resolution of field product problems
Implement and co-ordinate all aspects of Product Campaigns to achieve desired hit rate by due dates
Co-ordinate training at General Motors E. A. or at Dealer / Fleet Location/premises through the GMEA Technical Training Section
Provide Technical support to Fleet customers
Co-ordinate monitoring of suggested product quality improvement test samples and provide feedback and recommendation
Work with assigned Dealers to grow Aftersales business.For appointment to this position, the successful candidate must have the following minimum requirements:
Bsc in Mechatronic or Automotive Engineering
Minimum five years hands on experience in a busy motor vehicle repair workshop
Computer literate in MS Office packages
Ability to work independently and as part of a team
Good report writing skills and high personal integrity
Analytical capacity and detail oriented.9. Digital Marketing & CRM Executive
Ref: SSM/HRBP/09
Reporting to the Senior Digital Marketing & CRM Coordinator,
The successful candidate will be responsible for the following:
Coordinate the design, usability, content update and search engine optimization for Isuzu, Chevrolet and General Motors East Africa (GMEA) websites
Implement content generation and update on all GM East Africa’s social media platforms to ensure consistent growth and high levels of online brand engagements
Continuously asses current website capabilities and recommend new website functionalities to enhance online user experience
Coordinate Internet research and industry online activities to inform new digital strategies for the company
Coordinate online and offline lead generation and lead management
Coordinate E-mail Marketing, Digital Advertising and mobile advertising (SMS, MMS, WAP, etc.)
Analyse customer data to answer and support strategic digital and offline marketing campaigns
Monitor and analyse digital marketing & CRM activities and provide regular reports to the management teams.For appointment to this position, the successful candidate must have the following minimum requirements:
At least one year experience in Sales and Marketing function
Bachelors Degree in Marketing, Business IT or related degree
Experience in digital environment
Good analytical skills
Excellent written and oral skills in English
Strong interpersonal skills required to develop internal & external relationships
Excellent computer skills in MS Word, Excel and PowerPoint, digital marketing tools.10. Senior Internal Auditor
Ref: FIN/HRBP/04
Reporting to the Controller Finance,
The successful candidates will be responsible for the following:
Plans financial, regulatory, compliance or operational reviews/audits
Performs audit procedures to verify that controls are operating through testing and interviewing techniques
Analyses and concludes on effectiveness and efficiency of control environment
Identifies control gaps and opportunities for improvement
Prepares timely audit reports for senior management
Assess, evaluate and promote compliance to company policies and procedures
Contributes, as appropriate, in the year-end financial audit with the external auditor
Provides advice on internal control and participates in enhancing internal audit standards and practices within the company
Coordinates work with Risk, Legal & Compliance and other control related activities
Researches new or technical subjects when required to support audits.For appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors degree in Accounting or Finance
CPA (K)
Minimum of five years experience in audit environment
Must have experience working with SAP software
Good understanding of International Financial Reporting Standards (IFRS), Institute of Internal Auditors and superior analytical skills
Ability to manage projects when required and manage risks appropriately
Experience in preparing audit reports addressed to senior management
Strong interpersonal and communication skills for interaction with relevant teams
Strong work ethics with a strong sense of integrity.11. Business Development Executive – Emerging Segments
Ref: SSM/HRBP/08
Reporting to the Government, Fleet & Chevrolet Sales Manager,
The successful candidate will be responsible for the following:
Pro actively plan and develop emerging segments to drive revenue growth and accounts
Forge new relationships and prospecting in the target market
Understand the nature of emerging market segments buying behavior and create a marketing mix to address the needs of these customers
Monitor market trends/economic activities and opportunities.
Aggressively drive growth through superior customer service and product knowledge for effective selling, consultations and presentation of the products to the target market
Develop segment through creating rapport and sustainable network in the market
Participate in Tenders, Economic policy seminars, and understanding current Government / Devolved procurement systems
Advice customers on the financial packages which are available with finance houses/leasing partners for purchase/leasing of vehicles and handle documentation
Participating in Brand promotional activities and develop innovative ways of capturing opportunities in the assigned segment
Develop and enhance a working relationship with dealers to explore opportunities, value additions and local content
Understand, follow-up on sales processes from prospecting to delivery and handover of vehicles to the customers and Customer Service Index feedback Credit control management.For appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors Degree in Business, Marketing or related fields
Professional Marketing certificate an added advantage
Minimum five years experience in related field
Computer literate in MS Office packages
Conceptual and analytical skill with ability to multitask
Excellent communicator with ability to work with dynamic teams
Enthusiastic and passionate about results
Presentation and negotiation skills.12. Communications Manager
Ref: SSM/HRBP/06
Reporting to the Communications Manager, GM Africa,
The successful candidate will be responsible for the following:
Overseeing the development of effective communications strategies for the markets:
Ensure that the right strategies are developed to lead internal and external communications in Kenya.This be aligned to the overall company Strategic Plan and objective.
Executive Communications support: Proactively prepare material for senior leadership to support all media and other high level engagement/stakeholder events and activities.
Effectively leverage the media: Ensure that the right content and messaging is developed for engaging with the media both on a proactive and reactive basis.
Flawless launches of products to the media: Ensure that product communications strategies are developed and implemented which will positively and consistently communicate brand and product attributes of new and current products to stakeholders via the media.
Implementation of high impact PR and CSR projects: Ensure that all Public Relations and Corporate Social Responsibility projects which are implemented are aligned to the overall Communications strategy.
Crisis Communications management: Proactively develop communications plans to ensure that the company is well prepared to effectively lead any potential negative/challenging situations which could affect the reputation of the company, its brands and products.For appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors Degree in Public Relations, Communications or related field
Professional Diploma in Marketing or Public Relations from Charter Institute of Marketing an added advantage
Minimum seven years work experience in related field
Excellent understanding of the media on a regional, national and international level
Expertise on all matters relating to marketing, public relations and communications
The ability to develop relations with partner organisations, media representatives and other external bodies
Excellent communication skills, both written and verbal
Excellent advisory skills and confidence giving advice and information to senior managers.13. Regional Sales Manager
2 Positions Ref: SSM/HRBP/05 Reporting to the General Manager, Sales & Marketing,
The successful candidate will be responsible for the following:
Develop, set monthly sales and review annual dealer business plan for each dealer in his/her region
Formulate monthly vehicle ordering forecasts with dealer participation to anticipate customer demand well in advance
Work out sales related marketing initiatives aimed at additional sales, service and parts revenue
Implement policies and procedures developed by General Motors East Africa to uphold brand reputation and create a conducive environment for business
Enforce high standards for dealership premises and facility maintenance
Assist dealer in brand support, local and regional marketing activities
Build and nurture strong dealership teams and help dealer management retain talent
Assess trends, identify root causes of deficiencies and recommend action plans to optimize customer satisfaction levels and dealership profitability
Monitor working capital availability by analysing cash flows to ensure funds are available for ordering vehicles
Assist General Motors E. A. in identifying potential dealership applicants in order to achieve desired market representation.
Provide a monthly report to his/her supervisor for assigned dealerships, territory on market information and all dealers’ performanceFor appointment to this position, the successful candidate must have the following minimum requirements:
Bachelors Degree in Marketing or Business Studies
Professional qualification in Marketing an added advantage
Minimum seven years experience in related field
Computer literate in MS Office packages
Conceptual, analytical Excellent communicator skill with ability to work with dynamic teams
Leadership, consultancy and coaching skills
Good presentation and negotiation skills14. Graduate In Training (GIT) Program
Ref: GMEA/HRBP/02
Candidates must demonstrate intellectual horsepower, ability to learn on the fly, customer focus, IT Savvy and creativity alongside the Education and Professional requirements for each position.
Successful candidates will be employed on one year fixed Graduate Training contracts in the following departments:
Human Resources
Finance (Accounting/Finance Option)
Sales & Marketing
After sales
Legal
Purchasing & Supply Chain
Engineering
ManufacturingApplicants must possess the following minimum requirements:
2014 Graduates
Minimum requirement A- in KCSE
Upper Second Class Honours Degree
Proficiency in Microsoft programs such as MS Word, MS Excel and MS PowerPointHow to Apply
Please send your application and CV quoting the position reference on both letter and envelope to:
The HR Business Partner,
General Motors East Africa Ltd,
Enterprise/Mombasa road,
P.O. Box 30527 – 00100,
Nairobi
or at careers.kenya@gm.com
Only qualified candidates will be contacted
Deadline 24th November, 2014