If you are looking to start a small business, you need software applications that can boost your firm’s operational efficiency at an affordable price. We recommend five solutions that fit the bill. Using these CRM applications can make your employees more technology savvy and proactive in their daily work. Read on to learn more about these five products.
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1. Work[etc] CRM
Work[etc] CRM is a complete business management tool that offers cloud CRM, project management, social media, customer portal, help desk, and more in a single platform. You can use the application’s integrated cloud-computing platform to perform tasks such as managing leads, issuing quotes, shipping products, billing customers, and solving issues.
Your business can use Work[etc] CRM to keep information flowing between managers, employees, contractors, and customers. You can utilize the tool to structure, automate, and integrate daily work tasks.
Price Details
Work[etc] CRM offers three packages:
Starter
$78/month
2 users max
3GB storage
2,000 contacts
Team
$195/month
3 users included
Each extra user $49/month
15GB Storage
10,000 contacts
Accounting integrations and reporting, customer portal, email marketing, and social media
Foundations
$395/month
3 users included
Each extra user $59/month
50GB storage
20,000 contacts
All features from Team plan plus deep reporting and contractor portal
Work[etc] CRM SmartScore and Customer Satisfaction
Our B2B experts conducted a review of Work[etc] CRM features, user experience, customer support and other key elements of the service. Final results as summarized by the SmartScore system gave Work[etc] CRM a score of 8.8/10, while the results provided by the Customer Satisfaction Algorithm place the overall user satisfaction rating at 93%.
2. Veeva CRM
Veeva is a fully integrated multi-channel CRM application designed for the life sciences industry including healthcare organizations, medical institutions, and drug companies. The software can also be used in a general corporate environment.
Veeva’s platform can be used to plan and execute a range of CRM programs from sales reporting to engagement history. You can use the tool for lead generation, email management, meetings and more tasks. Users can also measure performance and key indicators across channels with this application.
Price Details
Veeva CRM price plan details are available by quote only. Contact the vendor to get a quote for your business needs.
Veeva CRM SmartScore and Customer Satisfaction
Our B2B experts reviewed Veeva CRM features, user experience, customer support and other key elements of the service. Final results as summarized by the SmartScore system gave Veeva CRM a score of 8.9/10, while the results provided by the Customer Satisfaction Algorithm place the overall user satisfaction rating at 99%.
3. Salesformics
Salesformics is a cloud-based CRM and sales software application. It is offered as an all-inclusive marketing automation solution for small and medium-sized businesses. You can easily set up and use Salesformics’ built-in CRM structure that is integrated with sales and marketing automation.
Salesformics provides an intuitive search engine named GX Box that cuts across tabs and shortcuts to enable you to easily access the record, task or file you need. The software helps users segment customers into logical chunks such as new accounts or leads and long-term leads or customers. Salesformics can be integrated with widely used third-party sales and marketing tools including Twilio, Eventbrite, Dropbox, Constant Contact, Campaign Monitor, and Buffer.
Price Details
Salesformics offers a single plan for users:
All-inclusive ($99 per user, per month): unlimited contacts, leads, and accounts; unlimited workflows; integration with third-party apps including LinkedIn and Twitter; unlimited opportunities data; unlimited segment marketing use; company dashboarding with customizable widgets that show appointments, reminders, activity reports, sales figures, sales metrics and marketing performance.
Salesformics SmartScore and Customer Satisfaction
Our B2B experts performed a review of Salesformics functionalities, user experience, customer support and other key elements of the service. Final results as summarized by the SmartScore system gave Salesformics a score of 6.5/10, while the results provided by the Customer Satisfaction Algorithm place the overall user satisfaction rating at 100%.
4. Zurmo CRM
Zurmo is a gamified CRM software application that makes work fun. It is an entertaining, yet effective CRM tool. To be precise, Zurmo is an open source CRM product that combines sales software, marketing automation, and project management into a single solution. It utilizes gamification to engage and motivate users. This increases user adoption ensuring successful CRM implementation. Sales and marketing professionals can ward off boredom and engage themselves productively by using this fun CRM tool.
Price Details
Zurmo CRM provides three subscription plans that require annual payment.
Team
$35 / User / Month
Minimum five users
Professional
$59 / User / Month
Minimum five users
Enterprise
$99 / User / Month
Minimum 10 users
Users can try out a risk-free trial for 30 days for all three plans.
Zurmo CRM SmartScore and Customer Satisfaction
A detailed review of Zurmo CRM features, user experience, customer support and other key elements of the service. Final results as summarized by the SmartScore system gave Zurmo CRM a score of 8.4/10 while the results provided by the Customer Satisfaction Algorithm place the overall user satisfaction rating at 99%.
5. Infusionsoft
Infusionsoft is an all-in-one CRM, sales and marketing automation software application for small businesses that combines e-commerce and email marketing. The product is used by more than 23,000 small business owners to get organized, grow sales, and save time.
If you intend to start a small business, Infusionsoft is the right application for you as it is designed exclusively for small businesses. Users can use the tool to map out each step of their sales and marketing plans, and to automate repetitive work such as follow-up. They can utilize Infusionsoft to enrich leads and build personal relationships with customers.
Infusionsoft automates sales and marketing efforts to provide a consistent brand message across all of your campaigns. It centralizes contact information about clients in a single place, which boosts the efficiency of sales professionals and eliminates redundant sales activities.
Price Details
Infusionsoft provides four plans you can choose from:
Essentials: $199/month
Ideal for businesses with basic marketing automation needs
3 users
2,500 contacts
12,500 emails/month
Contact management
Sales automation
Marketing automation
E-commerce
Deluxe Sales: $299/month
Ideal for businesses with sales teams that require advanced CRM tools
4 users
5,000 contacts
25,000 emails/month
Sales automation
Marketing automation
Contact management
E-commerce
Deluxe E-Commerce: $299/month
Ideal for businesses with an online store
4 users
25,000 emails/month
5,000 contacts
E-commerce
Marketing automation
Sales automation
Contact management
Complete: $379/month
Ideal for businesses with both an online store and a sales team
5 users
10,000 contacts
50,000 emails/month
Contact management
E-commerce
Sales automation
Marketing automation
Infusionsoft SmartScore and Customer Satisfaction
Our B2B experts conducted a full review of Infusionsoft features, user experience, customer support and other key elements of the service. Final results as summarized by the SmartScore system gave Infusionsoft a score of 8.1/10, while the results provided by the Customer Satisfaction Algorithm place the overall user satisfaction rating at 97%.
Conclusion
We hope this article helps you select the most appropriate CRM software tool for starting your business. Click on the link to check out the features of these and other CRM software products.
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