“In my 20+ years here, I always
have felt I’m getting thoughtful,
individual, generous, and even
creative attention.”
—Bob K.
TRADE-IN & TRADE-UP
Get serious store credit for your
Mac, iPad, or iPhone.
DATA RECOVERY FOR ANY DEVICE
And any data.
We'll recover the
data you can't
live without.
RENTALS WHEN YOU
NEED THEM
It's tough to be without your computer,
which is why we provide flat-rate
rentals when it's in for a repair.
MAC REPAIRS
Ask any long-time Mac user in New York City and they’ll tell you “go to Tekserve”. Tekserve is New York City’s only Apple Premium Service Provider with higher customer satisfaction scores than any other repair shop in NYC. We have 26 years of experience repairing and upgrading over 30,000 Apple products a year. Come in for a free consultation or quick drop-off anytime, no appointment needed.
APPLE WARRANTY & APPLECARE REPAIRS
OUT OF WARRANTY REPAIRS
LIQUID DAMAGE
RENTALS
SERVICE ACCOUNTS FOR ORGANIZATIONS
BACKUP SERVICE
Messenger Service
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As an Apple Premium Service Provider, Tekserve offers repairs under all Apple warranties. If your repair is covered under warranty it will be FREE to you. Come in for a free consultation or quick drop-off any time to get started.
Come in for a free consultation or quick drop-off to get your repair options. With 26 years of repair experience and a huge inventory of parts, we’ll get your Mac working again as quickly as possible.
If liquid and your Mac have become BFFs, make sure to shut it down completely and unplug it. Bring it to Tekserve as fast as you can and we’ll get it through our Liquid Disaster Emergency Room and drying process right away.
Whatever you do, skip the hair dryer (it will melt your keys) or leaving the computer in rice (rice tends to get stuck in the openings). Get it to us and we’ll clean and assess your Mac properly. Many of our patients make a full recovery after a new part or two. Liquid cleaning service starts at $250.
Can’t be without your Mac? We offer flat-rate Mac & iPad rentals for the duration of your repair. Tekserve iNSIDERS get complimentary rentals during their repairs.
Hundreds of NYC companies trust Tekserve for their Apple repairs. Call 212.929.3645 to discuss your repair needs and setup an account. Benefits include:
Online repair portal to submit your repairs without leaving your desk
Round-trip messenger services (using your messenger or ours)
Dedicated account representative to track repair status
Billing privileges for financially-qualified organizations
You are keeping regular backups, right? We'd love to help you get started on a great habit! Our backup service starts at only $59, and we make it easy to get a copy of all of your important stuff. Need more help with your backups? We also have guides to creating a Time Machine backup or Bootable Clone in our Mac FAQ.
We can arrange for a messenger to pick-up and return your Mac in NYC. Just call 212.929.3645 to get started.
The people there are both knowledgeable and take great pride in giving the best possible service. I had went to the other place to save $20 on a ram upgrade and it was a really bad idea. Tekserve will go above and beyond.
—Y.L., Brooklyn
iPhone & iPad SERVICE
As an Apple Authorized Premium Service Provider, Tekserve is one of the only shops that can service your iOS Device whether they are in-warranty, under AppleCare+, or out-of-warranty.
Apple Authorized Premium Service Provider
iPhone repair
iPad repair
How to Backup Your Device Before Service
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Many iPhone & iPad repair shops are unauthorized and use gray market parts that will prevent your device from getting warranty or out of warranty service in the future. To protect your investment, we recommend you choose an authorized repair center like Tekserve.
Tekserve uses only genuine Apple service parts and certified Apple technicians for the highest quality repairs so your warranty will not be voided. Whether you’re using a Verizon, AT&T, or Sprint iPhone, we’ve got you covered. For many issues on an iPhone 5s, 5c, 5, 4S, 4, or 3GS, we’ll replace your malfunctioning or damaged iPhone on-the-spot, so you can walk out the door with a fully functioning, like-new iPhone – complete with a 90-day Apple warranty, honored here and around the world.
Tekserve uses only genuine Apple service parts and certified Apple technicians for the highest quality repairs so your warranty will not be voided. For the vast majority of issues, we’ll replace your malfunctioning or damaged iPad with a like-new iPad – complete with a 90-day Apple warranty, honored here at Tekserve and at Apple Stores around the world.
If you’ve recently backed up your iPhone to iCloud or iTunes, you’ll be able to quickly restore it exactly as it was. If you backup with iTunes on your Mac or PC, please be sure to check “Encrypt local backup” so that your passwords and private information are also backed up. If you didn’t make a backup and are no longer able to, we can usually transfer your contacts, pictures, and some other data from your iPhone to a flash drive (usually within a 24-hour timeframe, additional charge), so you can restore it to your replacement iPhone.
“
Mike R., Dick D. and Anthony L. are solely responsible for salvaging invaluable data at an absolutely fair price, favorable turn around time and to my silly specific requests! A resoldered drive port isn’t an easy task and typically is a situation abused by data recovery experts, as they take advantage of people’s desperation. Not these dudes. Support mom and pops, go to Tekserve!
”
—Alexander F., Brooklyn
Data Recovery For Any Device
Since 1987 we’ve helped thousands of Mac & Windows users recover from data loss. Whether your data includes photos you can’t retake, projects you don’t have time to redo, or emails you can’t live without, we can recover it all.
Free Estimates & Complete Solutions
No Charge if the Data Isn't Recovered
Rush Service Available
Recover Just About Anything With Data
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Bring your computer or other data storage device to Tekserve for a free estimate. We have all the resources to get you back up and running again as quickly as possible. In addition to data recovery, we will:
Repair your recent Apple computer whether it is in or out of warranty; if it’s time to move on to a new machine, we’ll help you choose the right computer and transfer your recovered data to it.
Rent you a Mac or iPad to use during the recovery process for a flat fee.
Create a backup plan so that you’ll never need data recovery again.
Usually we’re able to recover all the data from your device. In rare cases, our technicians will be able to recover a portion of your data. If you are unsatisfied with the recovered data, there is no charge. If we are unable to recover any data, you will not be charged, and we can coordinate having your drive sent to a more intensive (and expensive) data recovery facility.
Our turnaround time for data recovery is typically two weeks. The majority of this time is digging deep into your data and can't be rushed, but if every second counts for your recovery, we do offer a rush option that gets your drive into the lab right away. Rush fees are not refundable.
Computers running any version of Mac OS, Windows or Linux
Nearly any internal or external hard drive
RAID arrays
iPod, iPhone, or iPad Devices
Digital camera media (compact flash, memory stick, smart media, micro drives, SD and mini SD cards)
USB flash drives
Removable media (floppy disks, Zip disks, SyQuest carts, Jaz carts and more)
Something else? Please contact us to find out if we can help.
Check Your Repair Status
Please use the form below to check the status of your repair at Tekserve. Just enter your invoice number (found in the upper right corner of your receipt) and billing zip code below.
The information you provided does not match what we have on record.
Please double check your information and try again. If it still isn't working for you, call us at: 212.929.3645
Customer Info
Details
During the first 1-3 business days, your repair will be processed and assigned to a technician.
A technician will work on your repair during this time. This will include confirming your issue, ordering replacement parts (if needed), and replacing the affected parts.
We are confirming that we resolved the issue.
Call Customer Support at 212.929.3645 for more information regarding this repair.
The repair is done and has been picked up.
The repair is done. It is ready to be picked up, if you have not made other arrangements.
Invoice # What's this?
Your Invoice # (also known as a Service Request Order number or SRO number) is the largest number on any repair receipt or invoice from Tekserve. The number is seven digits long and located in the upper right corner of your receipt as shown.
- -
Billing ZIP Code
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