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Session Looks at Starbucks’ Approach to Building a Better Customer Experiences in Store, Drive-thru and on Mobile Cincinnati, OH (PRWEB) November 06, 2014 Starbucks’ award-winning approach to creating lasting customer loyalty will be the focus of an...

The maiden voyage of the cruise ship Britannia made headlines when it launched earlier this yearas the largest cruise ship ever designed for the British holiday market. But the 3,600-passenger Britannia is remarkable for another reason, too: it’s the...

How do you personally define a customer-focused company? I’m not talking about a company that claims to be customer-focused but one that genuinely obsesses over improving their customer experience. Year after year, we hear of companies of all sizes...

In this article, “Nearshore” refers to outsourcing software development to providers that are located in foreign countries in the same or adjacent time zones or that are geographically close to a client’s home country. For U.S. companies, this term describes...

IndiaNAPOLIS, June 5, 2015 /PRNewswire/ -- EY has announced that Ben Lanius, CEO of HighPoint Global was named EY Entrepreneur Of The Year® 2015 Awards in the Ohio Valley Region. The awards, which recognize entrepreneurs who demonstrate excellence and...