Report by Santanu Ganguly, New Delhi: Housed in a an area of 40,000 sqft ,the House of Technology ( HOT) is a breakthrough initiative by Unique Infoways, an established IT & electronics re-seller, designed to raise the bar in electronics & IT retail and set new benchmarks in the way consumers interact and purchase products in this category. This new plush marketplace located at the Nehru Place Metro station is undoubtedly set to become the new, happening destination for IT & electronics products.
‘HOT’ Store at Nehru Place Metro Station
HOT has several “firsts” to its credit: The first strategically located electronics outlet in a buzzing metro; the first store to remain open 24X7 the year round; the first to host close to 100 technology brands under one roof; the first to offer product fulfillment solutions onsite and the first retail format that ensures maximum interactivity between customers, products and sales support staff.
The store has the most comprehensive array of products – be it laptops, desktops, peripherals, accessories, mobiles, tablets, smartphones, gaming equipment, cameras and much, much more… all showcased under their respective brands in a format that simulates a shop-in-shop scenario with well trained , knowledgeable staff on hand. Several Product Trial Stations help customers get a leisurely feel of the products prior to making their purchase decision.
Nehru Place Metro Station becomes the first Metro Station to host such a significant IT retail complex in its premises.
Speaking at the HOT launch conference, Vipul Jain, CEO & Promoter, UniqueInfoways said: “We are pleased that we have been able to bring together all the premium IT brands under one umbrella called HOT, making this a truly one stop destination for all gadget needs.Iam proud to dedicate HOT - India’s largest, world class and interactive digital lifestyle centreto the people of Delhi. We have introduced a format that allows close interface with our customers to help them make optimal decisions as per their requirements and incorporated a non-intrusive way of gaining insights into consumer’s buying behavior which will help us customize our solutions and gain customer confidence . Iam confident that HOT will be a game changer in IT retail and we have definitive plans to scale up this business by replicating this in other cities and centres."
He also added, "We intend to follow and exceed the best global business industry practices, which will deliver a true world class retail environment. Our aim is to provide customer post sales support faacilities as well and we have dedicated resources for the same”.
More than 100 brands that include Apple, Dell, Lenovo, IBM, HCL, HP, Acer, Asus, Toshiba, Fujitsu, Samsung, LG, Blackberry, HTC, Nokia, Sony, Motorolla, Micromax, Canon, Fujifilms, Nikon, Panasonic, Viewsonic, Bose, Siennehiser, Jabra, iBall, Philips, Huwaei, Hitachi, Compaq, Casio are on display at the mall .While HOT’s East Wing will have electronic gadgets from Air Conditioners and Audio Systems to cameras and smart phones, the West Wing of the store would cater specifically to the information technology related products that include computers, lap tops, tablets, accessories besides security systems like CCTV cameras etc. HOT has obtained the necessary permissions to remain open till 2 AM, round the year and is in the process of getting necessary approvals to stay open 24 hours.
HOT expects about 12,000 footfalls daily and targets a sale of approximately 20 cr. per month.The marketplace will also host various IT and electronics exhibitions ,new product demonstrations and brand launches besides recreating a vibrant , lively environment through live entertainment acts and performances.
Also present on the occasion were Debjani Ghosh, MD- Sales & Marketing South Asia, Intel, Manish Sharma, MD, Panasonic, Mr. Kadato Kimura, GM, Marketing, Sony India, Sanjeev Krishan, Chairman, Iris Computers who spoke glowing words about the HOT initiative.
HOT Highlights:
• India’s first & largest 24 x 7 Electronic Mall
• Over 100 electronics / IT brands available under one umbrella
• Electrifying carnival atmosphere
• In- mall live contests and talk shows
• On the spot finance; free delivery
• Customized post sales support solutions
• Exclusive car parking facility for 250 vehicles
• Unique MIS reports revealing customer behavior and buying patterns
Unique Infoways is an established and reliable source for a wide range of IT services, offering a comprehensive range of IT services to clients in diverse industries such as Banking & Financial services, Insurance, Manufacturing and Telecommunications, Retail, Healthcare, IT/ITES, Power, Media, Education, Logistics among others. Unique has extensive experience in providing end-to-end IT services, integrating various technologies and has pioneered global delivery model offering appropriate mix of off-shore, and onsite support service to the maximum advantage of clients. Unique Infoways is committed to providing technology services with a high level of customer service, quality and value by fostering a “cooperative style” work environment. Through the years, Unique has won awards and accolades due to its consistent level of quality of products and customer service.