About HDI 2014 Conference & Expo:
In its 24th year, The HDI Annual Conference & Expo is the World Conference for Technical Service & Support. Interact with more than 2,400 IT service and technical support professionals as they address today's most pressing service and support challenges. Only HDI's IT service and technical support conference, with its expansive resources, can bring you strategies for achieving service management excellence. Facilitated by industry thought-leaders, practitioners and process experts from around the world, the HDI Annual Conference is the largest, most-respected technical support educational event.Stretch your mind, your imagination, your budget, and your boundaries with the spectacular lineup at the HDI 2014 Conference & Expo.Eighty content-rich breakout sessions;Five thought-provoking keynote speakers;Eight in-depth tracks; andBreakfast Briefings - Grab a bowl of Wheaties, choose your topic, and listen to industry experts.