Reginald Yu has been involved in several volunteer and industry organizations for almost 25 years now. He joined the Junior Chamber International (JCI) in 1991 and have since assumed key roles in its local (JCI Manila), national (JCI Philippines), and international (JCI) chapters as officer, author, trainer, and facilitator.
In 2011, he assumed the presidency of the JCI Senate Manila (an organization of past and current JCI Manila members who have been awarded the lifetime JCI Senator title) and joined the Anvil Business Club (an association of young Chinese-Filipino entrepreneurs and professionals), which he has headed as president for two years since 2014.
Yu talks about his secrets for effective networking and how he is applying the lessons he learned from his affiliations in building and expanding his personal and professional network.
Q1: How can one decide what networking organization to join?
A: That will depend on why you are joining in the first place. Is it purely for business? Is it to expand your circle of friends? Is it to learn or enhance a desired skill set? There is a wide plethora of volunteer groups that cater to distinct objectives and specific demographics. It is best to look at their track record of performance. What projects have they made in the recent years? What is their history of service? What is their reputation in the community? Who comprise their membership and leadership? Are they men and women known for their integrity? Sometimes, it is also good to ask yourself, “what’s in it for me?”
Determining the kind of people who comprise these organizations is also very important. While there are volunteer organizations and clubs catering to similar membership markets, getting to know the general background of the members whom you will eventually work and hang around with will also determine whether or not you can get along with them; or if you will be proud to be associated with them.
Q2: There are many online ‘networking’ groups. Do you recommend them?
A: The rise of the World Wide Web and the proliferation of countless social networking sites has created opportunities for users to create, post, comment to and read from their own interest- and niche-specific forums, often within the realm of virtual communities. While the Social Network Revolution has offered people with more loose ties and diversity in their relationships, it also poses inherent dangers, since users can hide under the cloak of anonymity, and often use this veil to prey on unsuspecting victims.
Unless one has a specific intent to join such groups (such as, seeking technical/social support through ‘crowd sourcing’ information with like-minded individuals), I still recommend the traditional networking avenues, specifically joining volunteer networking groups, since they represent a genuine social safety net to support individuals. Moreover, online groups rarely generate into solid business leads, as people are wary doing business with partners they hardly know. This is where volunteer organizations come in. Opportunities like joint ventures, client leads, partnerships, speaking and writing opportunities, business or asset sales… the list goes on, and the opportunities within networking are really endless.
Q3: We predicted the rise of membership in social clubs as digitally savvy people need face-to-face human interaction as well. What is your experience with Anvil Club membership ? What about JCI?
A: As in any networking group, the old adage, “It’s not WHAT you know, but WHO you know” applies. This is absolutely the case in business, where one needs to have a great source of relevant connections in his/her network that he/she can call on when they are needed.
In Anvil, I have learned the value of having like-minded business owners to talk to, which has given me the opportunity to get advice from them on all sorts of things related to my business or even my personal life and obtaining that important work-life balance. Being president for two years has also given me a unique vantage point: I was expected to be visible and getting noticed. And while it was uncomfortable at first, I learned that it is a big benefit of networking. Regularly being invited to business and social events has helped me build my reputation as a knowledgeable, reliable, and supportive person by offering useful information or tips to people who need it. During my two years in Anvil, I was able to get more leads and referrals as I was the one that pops into their head when they need what I offer.
In JCI, the varied programs offered became a veritable avenue for learning many of the skills sets which proved invaluable to me in my later years. Public speaking, newsletter and correspondence writing, project management, conducting effective meetings through parliamentary procedures, were all developed during my two decades in JCI. It was also through the various community development programs of JCI that I was able to enhance my satisfaction for helping others.
In both associations, the networking experience provided me with a great source of connections, and really opened the door to talk to highly influential people that I wouldn’t otherwise be able to easily talk to or find.
Q4: How can one maximize their networking opportunities in volunteer organizations?
A: Two words: GET INVOLVED! By regularly attending projects, exchange forums, general membership meetings, and pushing yourself to talk to people you don’t know, you will get increased confidence the more you do this. This is really important as a business owner, because your business growth is very dependent on talking to people and making connections.
Volunteer in projects and don’t refuse work, because it is only through active involvement will you get the chance to enhance your skill (“learning by doing”), while getting to know your co-project partners more by closely working with them.
Being a generally shy and introverted person, I was certainly not confident when I joined these organizations, in fact it completely petrified me! When I was a new member, I remember deliberately sitting next to the exit door when I attended my first General Membership Meeting in JCI, hoping to avoid being called by the emcee or attracting attention. But as I get more involved, the more confident I got; the easier it became, and the more benefit I got from it.
Q5: What should people avoid doing in networking organizations?
A: Having been an active member in a number of non-profit networking organizations, I have learned that success in a volunteer group ONLY comes when the rest of the group members trust you enough to open up their best referrals to you. Unless they’ve seen your work, you have to earn that trust by demonstrating your professionalism to them. In JCI, for instance, the phrase, “respect is earned, not bought,” has been a constant reminder to all members that, before they can get the respect they want, they have to respect others first.
Avoid being unprofessional.
In Anvil, those who regularly absent themselves to a function which they have initially confirmed are automatically levied with a “flake” fee. Avoid airing your personal grievances among your fellow members and guests; it will only make you look petty and people will start avoiding you. Never renege on commitments because it only exposes your tendency not to honor deals, even if they seem small. Always work hard and avoid being a freeloader; it will make you look unreliable as a possible business partner.
Q6: You are president of family-owned Times Paint. Since your firm focuses more on BTB market, do you actually get many businesses by networking?
A: As president of Anvil (and as president of JCI Senate Manila), I consciously try to avoid hard-selling my business to members. But, because our members probably saw me as a passionate partner in leading their organization, many of them also surmised that I am just as passionate in delivering quality products and services as a potential business partner. So, in answer to your question, I would like to believe that I was able to attract business opportunities among a number of Anvil and JCI members.
For complete transcript as well as interviews with other thoughtleaders, please log on to www.josiahgo.com.
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JOSIAH GO is the chairman of Day 8 Business Academy for SMEs and Waters Philippines.