2013-11-13

EDUCATION DEVELOPMENT MANAGER - Travel Retail Clinique
London,GBR
TRAVEL RETAILING - EMEA

CLINIQUE
EDUCATION DEVELOPMENT MANAGER

(Ideal Home Base: Vicinity of London)
POSITION SUMMARY:
Due to a restructure of our Clinique Education Department for Travel Retailing Europe, Middle East and Africa Region we now have an exciting opportunity for an Education Development Manager.
This position reports to the head of Education for Clinique and Origins for Travel Retailing EMEA (known as a Regional Education Manager). Whilst a high proportion of time will be spent working in the UK/Ireland there will also be a requirement to work across EMEA on an occasional basis, usually travelling for a week at a time.

RESPONSIBILITIES
The role is responsible for ensuring the highest level of Consultant product knowledge and Clinique behaviours enabling delivery of outstanding client service to increase KPIs and retail sales. This includes:
• Delivery of Consultant Strategy Seminars within a classroom environment

• Ensuring all new Consultants and in particular Counter Managers receive continuous field support and directions through on-counter coaching, with an aim of both conducting the Clinique consultation and service at the highest standards and driving retail sales.

• Conducting Core Curriculum Seminars.

• Coaching higher level education programmes to include Accreditation Level One and Diagnostic Level Two.
The successful candidate will work closely with the Account Co-ordinators in the various countries across EMEA to raise company performance standards, ‘Clinique confident colour’ skills and service levels in the field to ensure the successful achievement of Brand retail goals.

QUALIFICATIONS:
Candidates should be confident presenters, have good listening and coaching skills, excellent interpersonal and communications skills and be self-motivated to achieve ambassador level standards reflective of Clinique. A high standard of grooming is required at all times together with the passion and commitment to travel. Candidates will ideally live within the vicinity of the London Airports and be accessible to the Travel Retailing EMEA office in London W1.

RELOCATION:
Please note that the Company will not provide relocation assistance or immigration support for this role. In other words, you must obtain on your own all required work and/or residence permits of visas.

BRAND: Clinique

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