Title: User Experience Director, Digital Technology & Innovation, Estee Lauder Companies Online
Location: Americas-United States-New York
Job Number: 130606
Digital Technology & Innovation Group
The Digital Technology& Innovation Group (DTIG) is a division within ELC Online tasked with supporting the multi-channel digital needs of the Estée Lauder Companies Brand Portfolio.
Position: Director, User Experience
Description: The Product Design Team seeks an inspired, enthusiastic, and experienced User Experience Director to develop and maintain the user experience capabilities within DTIG. The ideal candidate lives and breathes interactive, has a passion for new technology and strong experience working with multi-disciplinary teams and multiple stakeholders. The ideal candidate is also comfortable navigating through processes for which there is not always a set roadmap, thrives on innovation and embraces change. The Director, User Experience will report to the Executive Director, Product Design.
The Director, User Experience on this team will:
* Manage the day-to-day needs of developing user experience deliverables for DTIG projects
* Manage DTIG User Experience Designer, assigning and prioritizing projects, as well as ensuring high standards of deliverables
* Engage collaboratively with producers and technical teams, both internally and externally, in order to guide excellence in user experience
* Ensure user experience deliverables fit the specified project requests, are of the highest standards and are on time
* Define a user experience process and maintain all associated templates. Manage the consistency of user experience deliverables across all DTIG projects.
* Identify and implement usability testing methods. Lead usability testing efforts for DTIG projects
* Work closely with Executive Director, Product Design to conceptualize and prioritize features and functionality for prototyping. Contribute to definition of associated KPIs
* Work closely with Executive Director, Product Design to conceptualize and prioritize unique user experiences for trial within existing brand projects. Contribute to definition of associated KPIs
* Make strategic contributions:
* Serve as a partner to our brands and an internal partner in creative brainstorming and omni-channel concepting
* Research key vendors and experts to support digital product innovation, in conjunction with Executive Director and Senior Producer, Product Design
* Support the Vice President, DTIG and Executive Director, DTIG in communicating newly developed digital capabilities, user experience capabilities, competitive analysis and industry trends to the wider division
* Provide industry level insight and digital trends tracking. Support the Vice President, DTIG and Executive Director, DTIG Digital Product Design in authoring and presenting strategic recommendations.
Qualifications:
* Position requires minimum of 8 years of UX experience
* Proven track record of successful cross-platform projects (desktop, tablet, mobile) with large groups of stakeholders and project team members
* An ability to effectively communicate, collaborate and influence across groups.
* Proactive problem-solving abilities
* Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment is a must
* Excellent presentation, communication and organization skills
*
EEO
We are an Equal Opportunity Employer.
Brand: Estée Lauder Companies Corporate Departments