SAN FRANCISCO, CA—(Marketwired – November 25, 2015) – Castlight Health, Inc. (NYSE: CSLT), a leader in enterprise healthcare management (EHM), today announced promising results from its relationship with Gordon Food Service — including notable decline in the use of emergency rooms, and a decrease in medical imaging costs. These results were attributed to the impact of Castlight's Enterprise Healthcare platform, which helps Gordon Food Service's employees make better healthcare decisions and save money for themselves and the company.
Gordon Food Service is a Michigan–based company that delivers uncompromising quality and heartfelt service to its customers. The company employs nearly 18,000 people, with more than 9,000 employees working full–time in the United States. In 2009, to address a rise in healthcare costs for the company, they introduced a high–deductible health plan (HDHP) with a linked health savings plan. However, after four years, enrollment in the HDHP was still well below expectations.
With healthcare costs rising and low employee enrollment in the HDHP, Gordon Food Service worked with Castlight Health to launch the EHM platform, a cloud–based suite of applications that enables employers to manage and optimize their investment in healthcare benefits and empowers employees to improve their healthcare decisions.
“We searched the marketplace and reviewed solutions from three different companies, including our healthcare provider,” said Kristine Babcock, director of benefits, human resource information systems, and HR integration at Gordon Food Service. “We chose Castlight Health because it had the best, most user–friendly interface. You can have the best solution in the world, but if it's not intuitive, people aren't going to use it.”
“We are thrilled by our relationship with Gordon Food Service. This is a visionary customer with amazing employees, who are well along on their journey to becoming true healthcare consumers. It's wonderful to see that with high–engagement, we are lowering costs and increasing benefits satisfaction,” said Giovanni Colella, MD, co–founder and CEO at Castlight Health. “This is just the beginning of our time working together, which we look forward to continuing with our friends at Gordon Food Service for many years to come.”
As a result of their relationship with Castlight Health, Gordon Food Service surpassed its engagement goal with the Castlight platform. In addition, the company achieved some strong results amongst Castlight users including:
32% decline in the use of emergency rooms — eliminating the exorbitant expense of relying on the ER for nonemergency care
22% decrease in imaging costs compared to non–Castlight users
35% of multiple return visits to the Castlight platform by employees during a typical quarter
Gordon Food Service also recently added Castlight Pharmacyâ„¢, which gives employees the information they need to understand their pharmacy benefits and the tools to shop for the best prices on prescription drugs. Additionally, the company is looking to rollout Castlight Protectâ„¢ reference–based pricing, coupled with Castlight Rewardsâ„¢ solutions.
View the Gordon Food Service customer case study here.
About Castlight Health
Castlight Health, Inc. (NYSE: CSLT) is a leader in Enterprise Healthcare Management. We believe great healthcare builds great business, and U.S. enterprises can gain control over the $620 billion spent annually on healthcare, transforming a crippling cost into a strategic business advantage. Recognized as a top 2014 software platform by the HR Technology Conference & Exposition, the Castlight Enterprise Healthcare Cloud enables employers to understand and manage their healthcare investments while helping employees make the best possible healthcare decisions. Castlight is a great place to work, honored with a Glassdoor Employees' Choice award and recognized by Rock Health for Diversity in Leadership. For more information visit www.castlighthealth.com. Follow us on Twitter and LinkedIn and Like us on Facebook. Source: Castlight Health.
About Gordon Food Service:
Since 1897, we have delivered uncompromising quality and heartfelt service for our customers. We began as a simple butter–and–egg delivery service, and have grown to become the largest family business in the foodservice industry by upholding the same approach for over 115 years — remaining passionately committed to the people we serve. Today, we serve foodservice operators in the Midwest, Northeast, Southeast, and Southwest regions of the United States and coast–to–coast in Canada. We also operate more than 170 Gordon Food Service Store® locations in the U.S., which are open to the public and provide restaurant–quality products and friendly, knowledgeable service without a membership fee. By partnering with organizations from across industries — healthcare to education, independent and chain restaurants, and event planners — we help our customers create food experiences that people choose, enjoy, and remember.
Copyright 2015 Castlight Health, Inc. Castlight Pharmacy, Castlight Protect, Castlight Rewards and Castlight Health® are the trademarks or registered trademark of Castlight Health, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.