Whether you’re new to campus or just need a refresher, here’s useful information on technology resources that can help improve your educational experience. Your first step is to become familiar with DoIT (the Division of Information Technology). Find the help you want with technology and resources through the following DoIT services:
Help Desk
Find friendly, expert assistance to help you with technology issues (e.g. want to know how to set up your smart phone for campus email? – we can help!).
Contact the Help Desk via:
Phone from 6:00 am-1:00 am, 7 days a week at 608-264-HELP (4357)
Email from 6:00 am-1:00 am, 7 days a week at help@doit.wisc.edu
LiveChat from 8:00 am-10:00 pm, 7 days a week at https://helpdesk.wisc.edu/chat
Walk-in at any of our 3 convenient Tech Store locations
Computer Science – Monday -Friday: 7:45 a.m. – 5:00 p.m.; Saturday and Sunday: Closed
333 East Campus Mall – Monday – Friday: 10:00 a.m. to 7:00 p.m.; Saturday and Sunday: 12:00 p.m. to 4:00 p.m.
HSLC – Monday-Friday: 7:45 a.m. to 5:00 p.m.; Saturday and Sunday: Closed
KnowledgeBase (KB) at all hours. The Help Desk’s KB includes 1,000’s of documents to help with your technology issues.
Offers a full line of discounted full-version, popular software, a wide range of computers, printers, cables, and other accessories.
Authorized warranty repair provider for Dell and Apple computers.
Tech Store consultants offer unbiased, free-of-charge assessment and advice.
Shop online at the Tech Store’s website at techstore.doit.wisc.edu
DoIT Tech Store (all three locations listed above)
Offers a full line of discounted full-version, popular software, a wide range of computers, printers, cables, and other accessories.
Authorized warranty repair provider for Dell and Apple computers.
Tech Store consultants offer unbiased, free-of-charge assessment and advice.
Shop online at the Tech Store’s website at techstore.doit.wisc.edu
Free or reduced software
Take advantage of free software from the Campus Software Library, and discounted software you’ll need for class and fun from the DoIT techstore.doit.wisc.edu
Download the campus-required, free Symantec anti-virus software.
Computer labs
Free access for anyone with a valid UW-Madison ID.
There are 18 computer lab locations on campus (all include Assistive Technology).
Both Mac and Windows are available on dual-boot computers.
Lots of software and hardware are available for your use. Contact the labs to see if they have what you need.
Printing (color, b/w and duplex) is available at all labs.
Color cost 60 cents per image
Black & white is 7 cents per image
Use your Wiscard Campus Cash or printing-only account to pay
FREE Equipment check-out
Laptops, iPads, cameras, video cameras and audio recorders and more can be checked out for FREE, on a short-term basis.
Need help learning new software?
DoIT offers free technology training and project support through Student Technology Training. Services include:
Technology Workshops
“Ask A Trainer” Project Support
Custom Technology Workshops
Online Technology Training through Lynda.com
Student Online Course Support (SOCS)
Be sure to bookmark the DoIT Student web page for easy access to all your campus tech resources. Have a wonderful school year. Go Badgers!
The post Tips on accessing campus technology resources appeared first on DoIT.