2014-02-05

Dirigo is a Rackspace E-mail & Apps reseller. Our Exchange Servers are in the "cloud". When it comes to e-mail, there's no such thing as a one-size-fits-all solution. If you live in Microsoft Outlook—the standard for corporate e-mail—then your primary account should be on an Exchange server. Period. Full stop.

The combination of Outlook and Exchange offers great online and offline support. That's true whether you're using Microsoft's Office 365 or a hosted Exchange option like our Exchange Hosting.

Rackspace Hosted Exchange email is relatively inexpensive and comes with a nice web-based email client and enterprise SPAM protection.  The SPAM protection uses three layers. Layer I is Gateway scan, Layer II is a Cloudmark scan, and Layer III is ARM Research Labs message sniffer scan. Rackspace Email & Apps leads the email hosting industry with strong, multi-stage, server-level virus detection. The SPAM and virus protection are a step up from our POP offerings.

In addition to Rackspace Hosted Exchange and POP email, we offer IPSwitch IMail accounts, dedicated Microsoft Exchange Servers, Messagelabs filtering services, and Dirigo commercial Email Services Provider (ESP) services for bulk mail distribution.

Webmail Access

New users should log-in to Outlook Web Access (OWA) and change their default password. To do so, use the "Options" link which is located on the upper right side of the OWA interface.  Then click "change your password" in mid right area.

iPhone and Outlook instructions are also found on this screen.  Please contact Dirigo if you need assistance setting up a particular device.  We have detailed instructions for many devices.  Your username is the full e-mail address (e.g. name@domain.com).

Basic OWA Webmail Access: https://apps.rackspace.com/

Server Configuration Settings:

Protocol

Server Name

Port

POP3

pop.emailsrvr.com

110

IMAP

imap.emailsrvr.com

143

SMTP

smtp.emailsrvr.com

25

POP3 with SSL

secure.emailsrvr.com

995

IMAP wigth SSL

secure.emailsrvr.com

993

SMTP with SSL

secure.emailsrvr.com

465

 

Outlook Web

Access

https://connect.emailsrvr.com

Active Sync

https://connect.emailsrvr.com

Autodiscover

https://autodiscover.emailsrvr.com

Public Folder Server

https://connect.emailsrvr.com/public

Exchange

Web Services

https://connect.emailsrvr.com

Connect

https://outlook

Outlook

Anywhere

https://connect.emailsrvr.com

User

Control Panel

http://cp.rackspace.com/usercp/

Quarantine

Manager

http://quarantine.emailsrvr.com/

Core Features of Hosted Exchange

Custom mailboxes on your own domain name

25GB mailboxes

Migration services

Premium anti-spam & anti-virus

ActiveSync compatibility

Exchange Hybrid

Outlook Web Apps (OWA)

50MB attachments

SSL encryption hides email data during transmission

Backup & retrieval - Recover messages in Outlook for up to 14 days. Restore an entire deleted mailbox for up to 30 days

BlackBerry® compatibility

1GB of public folder space included at no extra cost

Share contacts company-wide via Global Address List (GAL)

Shared calendar

Distribution lists

Ad-free & private - nobody will read or scan your Hosted Exchange email

Show more