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Digital transformation, as defined by Constellation Research, is “the methodology in which organizations transform and create new business models and culture with digital technologies.” Digital transformation, as defined by Constellation Research, is...

The Rush To Artificial Intelligence Will Enable Augmented Humanity While market leaders and fast followers have not yet achieved mass personalization, the next rush is focused on investments in artificial intelligence (see Figure 1).  Searching for...

1 2 0 1 Dreamforce, Salesforce’s big tech conference/party, has attracted some 170,000 people to downtown San Francisco this week. In addition to the company’s launch of Salesforce Einstein (integrated “artificial intelligence for everyone”) and...

Attending Dreamforce last week, I had heard of the scale, but nothing could prepare me for the size. More than 175,000 people from 51 countries attending 2500 breakout sessions to hear about the latest innovations and customer success stories. Everyone...

Salesforce has always liked to think of itself as an industry irritant, the company that was bucking the status quo and making the established players feel uncomfortable. But this year as the cloud mainstreamed and Salesforce took off on a $10 billion...